Panera staff was great. I had a manager offer to help me take my families food t9 my table as I went for my drinks. Then as we were walking out of the restaurant another staff member stopped my children to give them dessert (a small brownie square). We love Panera and we always feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Steven Delenikos
Typical Panera, which is a positive statement. Solid meals prepared quickly by a courteous staff.
Atmosphere: 4
Food: 4
Service: 5
Julian Torres
No wi-fi at a chain that is supposed to cater to people who want to sit and get some work done. The description literally says "Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi." The food is good, the place is clean, but it's just so overpriced. For the prices they charge just go to a local cafe and then also go to a better brunch spot.
A G.
If you like American breakfast this is a good place. Their oatmeal is delicious. Try their soufflé. I recommend the four cheese soufflé and the spinach artichoke soufflé. The Asian Citrus Chicken Salad is so good. The coffee is good. The place is nice and clean. Not crowded at all. The customer service is good.
Kat P.
ordered food for delivery. Order was incomplete and the manager told me i could come and get another soup. i wanted a refund and was told to call doordash since they did the delivery when it was the store the messed it up. NEVER GO HERE
Yao Wong
One of the nicer Paneras I've been
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Panera Caesar Salad
Spencer Wright
All these self entitled cry babies leaving 1 star cause they had to wait a little while for some food. It's brand new...foods always good and glad they branched out to Salinas.Edit: 4 years later they are ridiculous with how much they're charging now. 27$ for a you pick 2 on doordash???? (And that's before the fees and taxes and such).Like 27$....for a bowl of soup and HALF A SANDWICH lol. Baffling
Atmosphere: 5
Food: 5
Service: 5
Sylvia Zamora
The attitudes of the employees are BAD. Don't ask a question or you are treated with sarcasm and a real bad attitude. This last week the employee Yaya was confrontational smart mouthed and using hand gestures to go with it. All of this attitude because I asked why I ordered online to pick up inside and the store was closed. I was in drive thru stuck for 20+ minutes as my food sat there. As I figured, the food was very cold. Her response was, "I don't know what you want me to do, we are short staffed" (throwing around hands like she wanted to start a fight). I see this location closing down at some point. Not because of bad food, but rather poor service. Sad.
Atmosphere: 1
Food: 3
Service: 1
Jj G.
Food is OK but very expensive for how small the portions are. Also signed up for text me when orders ready. When approaching counter I said the name and was redirected to sit down cause it wasn't ready. I won't go into detail but they need a attitude adjustment..pretty rude having a job dealing w customer service. Thank God I don't live around this place.
Anthony Ruelas
It was so amazing I loved it here the people and mangers 10/10 so helpful employees and really clean the smoke house was to die for and the charged lemonade with some green tea it’
Dear Panera,I'm sorry that I ordered from you. Can you forgive me? Cause your employees
Atmosphere: 2
Food: 2
Service: 1
V S
Eat anywhere else but here. Terrible experience not from the food but by the manager Lucero shift lead Naomi Luna and register clerk Cassandra. After receiving my food I needed a spoon and asked Naomi where the spoons were and she replied with a rude remark by telling me it’s on my plate. Once I found the spoon she then begun to stare me down by trying to intimidate me with an evil glare and as I sat down at my table she then yelled across the room what am I looking at do I have a problem. At this point I lost my appetite and when I asked for a refund from Lucero the manager she didn’t apologize for my experience but then begins to try and refund me a partial refund. Then the register clerk Cassandra begins to harass me by telling me to get out of the store and make disciple remarks by while giving me dirty looks. This display of antagonizing a guest while trying to promote violence is not acceptable. All I wanted was a refund after I was treated horribly by Naomi for asking for a spoon. Don’t waste your money here go to Monterey they are a lot more welcoming and have years of experience in their service and their restaurant is actually clean unlike Salinas.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Geiger
Definitely the WORST Panera Bread branch! Their computer ordering does not work on EITHER machine. The staff has no idea how to fix it and doesn't apologize or seem to care. They take my order manually & then after paying say they are out of whole wheat bagel. They don't give me my Cappuccino. When I go back & ask where is it, they say their foamer is BROKEN. They do NOT offer refund. Literally EVERYTHING at this branch is broken or Out-of-Stock!
D P.
Here's a tip to Panera. If you're out of almost everything on the menu, don't let someone wait in line for five minutes and then have them wait at the intercom for five minutes and then tell them that they're out of everything and put a damn sign on your fucking intercom
Panera staff was great. I had a manager offer to help me take my families food t9 my table as I went for my drinks. Then as we were walking out of the restaurant another staff member stopped my children to give them dessert (a small brownie square). We love Panera and we always feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Typical Panera, which is a positive statement. Solid meals prepared quickly by a courteous staff.
Atmosphere: 4
Food: 4
Service: 5
No wi-fi at a chain that is supposed to cater to people who want to sit and get some work done. The description literally says "Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi." The food is good, the place is clean, but it's just so overpriced. For the prices they charge just go to a local cafe and then also go to a better brunch spot.
If you like American breakfast this is a good place. Their oatmeal is delicious. Try their soufflé. I recommend the four cheese soufflé and the spinach artichoke soufflé. The Asian Citrus Chicken Salad is so good. The coffee is good. The place is nice and clean. Not crowded at all. The customer service is good.
ordered food for delivery. Order was incomplete and the manager told me i could come and get another soup. i wanted a refund and was told to call doordash since they did the delivery when it was the store the messed it up. NEVER GO HERE
One of the nicer Paneras I've been
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Panera Caesar Salad
All these self entitled cry babies leaving 1 star cause they had to wait a little while for some food. It's brand new...foods always good and glad they branched out to Salinas.Edit: 4 years later they are ridiculous with how much they're charging now. 27$ for a you pick 2 on doordash???? (And that's before the fees and taxes and such).Like 27$....for a bowl of soup and HALF A SANDWICH lol. Baffling
Atmosphere: 5
Food: 5
Service: 5
The attitudes of the employees are BAD. Don't ask a question or you are treated with sarcasm and a real bad attitude. This last week the employee Yaya was confrontational smart mouthed and using hand gestures to go with it. All of this attitude because I asked why I ordered online to pick up inside and the store was closed. I was in drive thru stuck for 20+ minutes as my food sat there. As I figured, the food was very cold. Her response was, "I don't know what you want me to do, we are short staffed" (throwing around hands like she wanted to start a fight). I see this location closing down at some point. Not because of bad food, but rather poor service. Sad.
Atmosphere: 1
Food: 3
Service: 1
Food is OK but very expensive for how small the portions are. Also signed up for text me when orders ready. When approaching counter I said the name and was redirected to sit down cause it wasn't ready. I won't go into detail but they need a attitude adjustment..pretty rude having a job dealing w customer service. Thank God I don't live around this place.
It was so amazing I loved it here the people and mangers 10/10 so helpful employees and really clean the smoke house was to die for and the charged lemonade with some green tea it’
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had ordered veg sandwich, taste was
Atmosphere: 4
Food: 3
Service: 3
Dear Panera,I'm sorry that I ordered from you. Can you forgive me? Cause your employees
Atmosphere: 2
Food: 2
Service: 1
Eat anywhere else but here. Terrible experience not from the food but by the manager Lucero shift lead Naomi Luna and register clerk Cassandra. After receiving my food I needed a spoon and asked Naomi where the spoons were and she replied with a rude remark by telling me it’s on my plate. Once I found the spoon she then begun to stare me down by trying to intimidate me with an evil glare and as I sat down at my table she then yelled across the room what am I looking at do I have a problem. At this point I lost my appetite and when I asked for a refund from Lucero the manager she didn’t apologize for my experience but then begins to try and refund me a partial refund. Then the register clerk Cassandra begins to harass me by telling me to get out of the store and make disciple remarks by while giving me dirty looks. This display of antagonizing a guest while trying to promote violence is not acceptable. All I wanted was a refund after I was treated horribly by Naomi for asking for a spoon. Don’t waste your money here go to Monterey they are a lot more welcoming and have years of experience in their service and their restaurant is actually clean unlike Salinas.
Atmosphere: 1
Food: 1
Service: 1
Definitely the WORST Panera Bread branch! Their computer ordering does not work on EITHER machine. The staff has no idea how to fix it and doesn't apologize or seem to care. They take my order manually & then after paying say they are out of whole wheat bagel. They don't give me my Cappuccino. When I go back & ask where is it, they say their foamer is BROKEN. They do NOT offer refund. Literally EVERYTHING at this branch is broken or Out-of-Stock!
Here's a tip to Panera. If you're out of almost everything on the menu, don't let someone wait in line for five minutes and then have them wait at the intercom for five minutes and then tell them that they're out of everything and put a damn sign on your fucking intercom