Lost 3 sales due to closing early at 8:15pm on 2/25/2024
Service: 1
J S
From the moment I walked in I didn’t feel welcome. So rude and attitude for no reason. It was quiet in there and after I got my ice cream I said thank you and she just ignored me. Waffle cone pieces were stale too.
Russ Delk
Unpleasant experience for my family due to the two brunette ladies’ lack of customer service. We were the only ones in the store and no greeting, no smile, and snippy attitude at checkout. The machine prompted me to pull my card and the girl had to give attitude saying I pulled it out too soon. Mmmm just filled the prompts and the transaction went through. Not sure how this location will survive with it being so empty and with employees that obviously don’t want to be there.
Steve Y.
Nice welcome from the clerk as we entered the store. The mint chocolate chip in a cup made my wife very happy.
Steven Boysan Kane
Nice welcome from the clerk as we entered the store. The mint chocolate chip in a cup made my wife h very happy.
Michelle A.
Worst service, I ordered as always the small cone but I got instead a kids size cone because the girl wasn't able to keep the ice cream (super melted) on the cone (that was also soggy) , the waffle cone was old and I told them that and they didn't care. I was super fan of this place and now I'm going to think twice before comming.
Angelica
The ice cream was really good. It would have been good if the outside tables Didn’t have holes But ?
Joshua F.
Hours on Yelp are incorrect. Just stopped by at 8:40PM, and even though ice cream was still out and door was open, we were turned away :(
Destiny O.
This location is tucked away and you could definitely miss it if you didn't know what you were looking for . Theres tons of outdoor seating right by the location , a huge grass area with a fountain to enjoy while the kids eat ice cream.
Mike W
They serve the ice cream so warm that it starts melting going out the door. It will make a giant mess if you decide like me to bring your kids.
$25 for 3 cones...unreal. guys it's not gelato...and even then it's never more than $4-5 per cone in U.S
Emily Hayes
20 dollars for 2 ice creams says it all. not worth it nothing special.
LeiIsa Case
My coworker walked in to get ice cream today at 12:55pm, and the girl working rolled her eyes and huffed. Poor customer service. Hope this gets resolved.
Vincent H.
This store is very dirty and has not been properly cleaned for months. Same grimy widows day after day along with dirty floors. Ice cream displays are also sloppy. Too bad.
Romney R.
I had a Strawberry Blonde. The woman who made it said it was her first day. I said, "Awesome" and that it was my first time. She made it beautifully. I could tell I was going to enjoy the treat. I did! It was incredible. The cup she made was big and overflowing. It was so creamy and melty by the time I got to my car - I had to eat it right away. It was delicious! Best ice cream I have ever had. This one is by my yoga studio, which can be dangerous. This is definitely for special treats - I don't want to undo all my hard work exercising! Or maybe it will encourage me to exercise harder so I can indulge a little more often.
Lost 3 sales due to closing early at 8:15pm on 2/25/2024
Service: 1
From the moment I walked in I didn’t feel welcome. So rude and attitude for no reason. It was quiet in there and after I got my ice cream I said thank you and she just ignored me. Waffle cone pieces were stale too.
Unpleasant experience for my family due to the two brunette ladies’ lack of customer service. We were the only ones in the store and no greeting, no smile, and snippy attitude at checkout. The machine prompted me to pull my card and the girl had to give attitude saying I pulled it out too soon. Mmmm just filled the prompts and the transaction went through. Not sure how this location will survive with it being so empty and with employees that obviously don’t want to be there.
Nice welcome from the clerk as we entered the store. The mint chocolate chip in a cup made my wife very happy.
Nice welcome from the clerk as we entered the store. The mint chocolate chip in a cup made my wife h very happy.
Worst service, I ordered as always the small cone but I got instead a kids size cone because the girl wasn't able to keep the ice cream (super melted) on the cone (that was also soggy) , the waffle cone was old and I told them that and they didn't care. I was super fan of this place and now I'm going to think twice before comming.
The ice cream was really good. It would have been good if the outside tables Didn’t have holes But ?
Hours on Yelp are incorrect. Just stopped by at 8:40PM, and even though ice cream was still out and door was open, we were turned away :(
This location is tucked away and you could definitely miss it if you didn't know what you were looking for . Theres tons of outdoor seating right by the location , a huge grass area with a fountain to enjoy while the kids eat ice cream.
They serve the ice cream so warm that it starts melting going out the door. It will make a giant mess if you decide like me to bring your kids.
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$25 for 3 cones...unreal. guys it's not gelato...and even then it's never more than $4-5 per cone in U.S
20 dollars for 2 ice creams says it all. not worth it nothing special.
My coworker walked in to get ice cream today at 12:55pm, and the girl working rolled her eyes and huffed. Poor customer service. Hope this gets resolved.
This store is very dirty and has not been properly cleaned for months. Same grimy widows day after day along with dirty floors. Ice cream displays are also sloppy. Too bad.
I had a Strawberry Blonde. The woman who made it said it was her first day. I said, "Awesome" and that it was my first time. She made it beautifully. I could tell I was going to enjoy the treat. I did! It was incredible. The cup she made was big and overflowing. It was so creamy and melty by the time I got to my car - I had to eat it right away. It was delicious! Best ice cream I have ever had. This one is by my yoga studio, which can be dangerous. This is definitely for special treats - I don't want to undo all my hard work exercising! Or maybe it will encourage me to exercise harder so I can indulge a little more often.