Automatic 20% tip. Automatic 5% sf fee. Then the tax is on top of both of these so you end up paying higher sales tax.The waiter also served us for an extra bun that we did not order.
Atmosphere: 4
Food: 4
Service: 3
Chris Thomas
Low stars more reflective on "up-charges" than food. My food bill cost was approximately $40 but my total bill was $73!? Really?Bill included 18% service, 4.5% SF mandatory health charge (that's not really mandatory & you can ask to remove this & service charge if you ask) and then sales tax. Then server expects (at least my server did) additional gratitude). They also tax the tax...another really?Decent meal offset by cost.
Atmosphere: 2
Food: 4
Service: 3
Ignace Worang
Clean taste and interior comparing it to the older restaurants in the area, bit pricey and time between dishes is too long….
Atmosphere: 5
Food: 4
Service: 4
Along Came A Spider “North Fire”
Came here for lunch. There was a lot of flies in the general eating area. The food was pretty great all things considered but then we got hit with a 20% mandated service charge. I feel like we should have been alerted to this before.
Atmosphere: 2
Food: 4
Service: 4
Malgorzata Zasztowt
It was supposed to be 25h Bday hot placeNo particular extra attention for the occasion was givenService was ok but not attentive.Each dish came at different time and yet it was mushy like it sat under a heater for a better time, Impossible dim sum was soso and duck’s skin in a crispy pocket wasnt crispy at all inside or outOverall unimpressed.
Atmosphere: 3
Food: 3
Service: 3
Kristine Richardson
I ordered two “bake at home Dutch crunch buns” one order consisting of 6 and 12 for two orders. The food arrived on time since I paid for priority through Uber eats. Unfortunately neither the person filling the take out orders nor the driver double check to make sure that everything was in the bag. Being a prior employee @ China Live and working at the take out counter myself, this would have never happened. Very disappointing that the quality of efficiency has dropped. They staple a copy of the order to the side of the bag so this will not happen, this means the driver arrived and the China live employee handed him the bag without making sure it was fulfilled properly. Step up your game again!
Food: 2
Service: 4
H K
Recommend:-Peking Duck with Kumquat Glaze, Traditional Condiments, 5 Sesame Pockets 芝- #1 dimsum- Crispy-Skin Roasted Pork Belly Cubes, 'Siu Yuk"-Char Siu BBQ Pork " Dutch Crunch" Baked Buns-Hong Kong Wok-Fried Egg Noodles-Wok Seared Filet Mignon 'Steak Ko,' Snow PeasMy fav Chinese in the area. The service was great and food is awesome! Want to go back try other menu.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pork Dumplings, Side Peking Duck
Robert Bellingham
Food is fantastic, service good, environment a bit loud though and prices are high
Atmosphere: 4
Food: 5
Service: 4
Jason W
Our server Jorge was amazing. He was actually running around trying to keep on top of the orders. The manager (Mark) hardly helped at all. He just seemed to slowly wander around and not really help many customers at all. A very disappointing experience, especially for one that cost so much. Our food was cold, parts of the order were forgotten and getting another beverage was impossible. We felt very sorry for Jorge; he deserves to be treated better
Atmosphere: 5
Food: 3
Service: 1
Roshan J
Food was great. Was a little ticked off that the server (or maybe restaurant policy) automatically adds a 20% tip for a party of 5 (two of which were kids under 10).Nevertheless, good food, the server was good, but the service automatic fee is odd. That
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chef Chen's Braised Pork Belly Gua Bao Lotus Bun
This is a good place to eat if you have never tried Asian food in Asia before. Else, I personally think the food is not that great. I tried the best selling dumplings. The fried base is done well, and that's it. The ground pork inside is too bland, with a finely grounded texture from ground pork, which doesn't compliment the overall experience. On top of that, there is little to no soup inside the dumplings, which basically takes half of what this dish has to offer away. The second one I tried was the pecking duck. This is a weird way of doing this. By adding the duck and cucumbers inside a dough with the sauce added in from the beginning, both the dough and the cucumber go soft due to the sauce, making the overall bite lose its crunchiness, which is needed when you eat a soft and bland meat like duck. The sauce was not put on the duck meat, making it extremely bland to eat - I recommend putting the sauce separately, so people can dip in and have the amount they want.I give overall service 4 stars despite the people there being super nice and helpful. I came in eating by myself, and I ordered two dishes above, which were too much for one. I ended up packing half of the food home. But when I asked if the portions were too much for one, the waiter said this amount was very okay. The bill for me was almost 80 bucks at the end. I am not complaining because I came here to try the food but I wish the waiter could have been more observant.
Atmosphere: 4
Food: 3
Service: 4
Don Bing
Staff super friendly. Spend your money on food elsewhere though. Nothing special, over priced, quality not great.
Atmosphere: 3
Food: 1
Service: 5
Roobs H
Perhaps I had unrealistic expectations prior coming here for dinner tonight, the food we ordered really fell flat. These were not authentic Chinese food by any stretch, nor yummy.
Atmosphere: 3
Food: 1
Service: 4
Montserrat Carrizales Abarca
Excelente experiencia, cada platillo es una delicia, el servicio es el más amable. Pedimos una sopa, dos dumplings, arroz, curry, noodles, vegetales, unos tacos de pato y porque olvidaron un té y un platillo adicional de pato, nos regalaron dos postres, el matcha lava cake y un brownie. Cada uno de ellos estaba riquísimo, es un must en SF
Atmosphere: 5
Food: 5
Service: 5
JM G
A clean place, very well decorated, excellent service and great cuisine right in Chinatown, highly recommended.
Automatic 20% tip. Automatic 5% sf fee. Then the tax is on top of both of these so you end up paying higher sales tax.The waiter also served us for an extra bun that we did not order.
Atmosphere: 4
Food: 4
Service: 3
Low stars more reflective on "up-charges" than food. My food bill cost was approximately $40 but my total bill was $73!? Really?Bill included 18% service, 4.5% SF mandatory health charge (that's not really mandatory & you can ask to remove this & service charge if you ask) and then sales tax. Then server expects (at least my server did) additional gratitude). They also tax the tax...another really?Decent meal offset by cost.
Atmosphere: 2
Food: 4
Service: 3
Clean taste and interior comparing it to the older restaurants in the area, bit pricey and time between dishes is too long….
Atmosphere: 5
Food: 4
Service: 4
Came here for lunch. There was a lot of flies in the general eating area. The food was pretty great all things considered but then we got hit with a 20% mandated service charge. I feel like we should have been alerted to this before.
Atmosphere: 2
Food: 4
Service: 4
It was supposed to be 25h Bday hot placeNo particular extra attention for the occasion was givenService was ok but not attentive.Each dish came at different time and yet it was mushy like it sat under a heater for a better time, Impossible dim sum was soso and duck’s skin in a crispy pocket wasnt crispy at all inside or outOverall unimpressed.
Atmosphere: 3
Food: 3
Service: 3
I ordered two “bake at home Dutch crunch buns” one order consisting of 6 and 12 for two orders. The food arrived on time since I paid for priority through Uber eats. Unfortunately neither the person filling the take out orders nor the driver double check to make sure that everything was in the bag. Being a prior employee @ China Live and working at the take out counter myself, this would have never happened. Very disappointing that the quality of efficiency has dropped. They staple a copy of the order to the side of the bag so this will not happen, this means the driver arrived and the China live employee handed him the bag without making sure it was fulfilled properly. Step up your game again!
Food: 2
Service: 4
Recommend:-Peking Duck with Kumquat Glaze, Traditional Condiments, 5 Sesame Pockets 芝- #1 dimsum- Crispy-Skin Roasted Pork Belly Cubes, 'Siu Yuk"-Char Siu BBQ Pork " Dutch Crunch" Baked Buns-Hong Kong Wok-Fried Egg Noodles-Wok Seared Filet Mignon 'Steak Ko,' Snow PeasMy fav Chinese in the area. The service was great and food is awesome! Want to go back try other menu.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pork Dumplings, Side Peking Duck
Food is fantastic, service good, environment a bit loud though and prices are high
Atmosphere: 4
Food: 5
Service: 4
Our server Jorge was amazing. He was actually running around trying to keep on top of the orders. The manager (Mark) hardly helped at all. He just seemed to slowly wander around and not really help many customers at all. A very disappointing experience, especially for one that cost so much. Our food was cold, parts of the order were forgotten and getting another beverage was impossible. We felt very sorry for Jorge; he deserves to be treated better
Atmosphere: 5
Food: 3
Service: 1
Food was great. Was a little ticked off that the server (or maybe restaurant policy) automatically adds a 20% tip for a party of 5 (two of which were kids under 10).Nevertheless, good food, the server was good, but the service automatic fee is odd. That
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chef Chen's Braised Pork Belly Gua Bao Lotus Bun
Restaurantji Recommends
This is a good place to eat if you have never tried Asian food in Asia before. Else, I personally think the food is not that great. I tried the best selling dumplings. The fried base is done well, and that's it. The ground pork inside is too bland, with a finely grounded texture from ground pork, which doesn't compliment the overall experience. On top of that, there is little to no soup inside the dumplings, which basically takes half of what this dish has to offer away. The second one I tried was the pecking duck. This is a weird way of doing this. By adding the duck and cucumbers inside a dough with the sauce added in from the beginning, both the dough and the cucumber go soft due to the sauce, making the overall bite lose its crunchiness, which is needed when you eat a soft and bland meat like duck. The sauce was not put on the duck meat, making it extremely bland to eat - I recommend putting the sauce separately, so people can dip in and have the amount they want.I give overall service 4 stars despite the people there being super nice and helpful. I came in eating by myself, and I ordered two dishes above, which were too much for one. I ended up packing half of the food home. But when I asked if the portions were too much for one, the waiter said this amount was very okay. The bill for me was almost 80 bucks at the end. I am not complaining because I came here to try the food but I wish the waiter could have been more observant.
Atmosphere: 4
Food: 3
Service: 4
Staff super friendly. Spend your money on food elsewhere though. Nothing special, over priced, quality not great.
Atmosphere: 3
Food: 1
Service: 5
Perhaps I had unrealistic expectations prior coming here for dinner tonight, the food we ordered really fell flat. These were not authentic Chinese food by any stretch, nor yummy.
Atmosphere: 3
Food: 1
Service: 4
Excelente experiencia, cada platillo es una delicia, el servicio es el más amable. Pedimos una sopa, dos dumplings, arroz, curry, noodles, vegetales, unos tacos de pato y porque olvidaron un té y un platillo adicional de pato, nos regalaron dos postres, el matcha lava cake y un brownie. Cada uno de ellos estaba riquísimo, es un must en SF
Atmosphere: 5
Food: 5
Service: 5
A clean place, very well decorated, excellent service and great cuisine right in Chinatown, highly recommended.
Atmosphere: 5
Food: 5
Service: 5