El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
2501 S Bristol St, Santa Ana
(714) 641-3843

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

2.8 (68)

no bad, I asked for a burrito without spice and obviously they didn’t hear and I got spice and had to drink 5 water bottle don’t buy the workers obviously don’t know how to listen. I got this order 3 times without spice and it comes good but this time they don’t know how to listen.

I ordered a double chicken avocado salad (with no chicken cause I'm vegetarian) through Door Dash and they forgot the avocado ): Called to address it and they said I could bring it back so they could add avocado and if i didn't want to do that then there's nothing they could do. But what's the point of paying for delivery if i have to go back to get my order fixed. ):

I love Pollo Loco's food, but this specific location is just terrible sometimes :( They mess up my order almost every time, and I'm such a picky eater that I just end up not eating it at all. The service from some of the girls is also just awful which sucks because they're all so pretty like just be nice :( Wish I could have better experiences here :(

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Hours

Monday 9:30AM - 10PM
Tuesday 9:30AM - 10PM
Wednesday 9:30AM - 10PM
Thursday 9:30AM - 10PM
Friday 9:30AM - 10PM
Saturday 9:30AM - 10PM
Sunday 10AM - 10PM
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