Chipotle Mexican Grill

24405 Town Center Dr, Valencia
(661) 284-2461

Recent Reviews

Brandon

Small proportions for the cost and the taste was very bland. Honestly, the only good part of my experience was the flavor of the water.Update:Chipotle gave me a buy one get one free deal and I went back. This time the food was much better and tastier. Upgraded my review to 2 stars.

Atmosphere: 1

Food: 2

Service: 2

Robert A

Food has gotten me suck the last two times. Not taking any more chances.

Atmosphere: 1

Food: 1

Service: 1

Ed C

Nice place to eat. One of the nicer Chipotles i have been to.

Atmosphere: 5

Food: 5

Service: 5

Brig Church

Good food. Fresh and tasty. Small dining room, but we had a spot to eat with the family.

Atmosphere: 5

Food: 5

Service: 5

Nadin

Thank you to the kind girl for not throwing this piece of paper into my plate.

Atmosphere: 2

Food: 4

Service: 1

Ken K

The food practices at this location are terrible. Went into Chipotle to pick up dinner. Ordered 3 bowls to go. The employees apron went into 2 of the 3 bowls while preparing the food. I pointed it out to him. Another guy on the line was standing next to him when I mentioned that the strings from his apron were in the bowls. Neither employee said a word. They didn’t offer to remake the bowls. They just stood there like deer in headlights. I just laughed and walked out. I’ve eaten at this location many times and have noticed sub par food handling practices. This was the last and final straw. Will never eat here again. I recommend anyone who cares about food safety pass on this location.

Atmosphere: 1

Food: 1

Service: 1

Taehoon Oh

They overcharged again. this is the second time. Be aware and check the receipy. sneakly they charged one or two items..

Atmosphere: 1

Food: 3

Service: 1

Anonymous A.

During my year-long employment at this particular Chipotle, it's important for customers to be aware that instances of serving spoiled chicken have occurred. Candidly, the management's lack of concern for customer well-being is evident. On one occasion, the chicken emitted a rotten egg smell, and the steak exhibited an unappetizing gray color.Issues in the kitchen/dish area, such as drainage problems leading to unpleasant odors, have been a recurring problem, particularly affecting the distribution of chicken and steak into containers. The unfavorable work environment, characterized by disparaging comments from management, has prompted numerous resignations.This review aims to shed light on ongoing concerns. At the time, my employment was driven by financial need for college savings. In retrospect, it was a regrettable and negative experience. Notably, upper-level management, including store managers, are allegedly forewarned before health inspections, ensuring the store's compliance. However, outside of such instances, their engagement appears minimal, with a notable lack of substantive contributions to daily operations.Specifically addressing Yadira, the store manager, it is observed that days off are scheduled based on personal preferences rather than accommodating crew requests made in advance. This lack of flexibility and fair treatment extends even to the most loyal employees, contributing to a high turnover rate.In essence, this review serves as an insightful resource for those seeking transparency about the operational dynamics of this Chipotle location, emphasizing concerns that persist and merit attention.Posting this anonymously. Do not trust this location with your food.

Alan P

Went for lunch and ordered a quesadilla and a drink, was not given a drink. Went back to the counter to ask for it and was told it wasn’t included with my meal, and I’d have to pay extra. I don’t mind paying for what I ordered but they didn’t even bother to tell me and just assumed I wouldn’t want to buy a drink. They were also rude when I went back and asked for my drink. Awful service. Food was good tho

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Salsa, Quesadilla, Chips

Walt R

The “limited time” carne asada was dry and overcooked.The server said was fresh made so I don’t know what the problem is.

Atmosphere: 2

Food: 2

Service: 3

Erin Y.

I ordered guac and chips and A huge chunk of avocado was not even ripe in the guac. Threw it away because of its hardness.

Jonelle B.

This salad cost 20 after tax, service fees & tip. It was mostly lettuce & the bowl was half full. They are terrible to their customers who order via the app. When you are in person they aren't as likely to pull this cheap bs. I'm times of financial difficulties cheating customers is Just ridiculous.

Successful

one star because they delivered my food wrong TWICE through uber eats. they do not pay attention to anything i swear. do not order from this place at all.

Atmosphere: 1

Food: 1

Service: 1

Diver One

Nice outdoor patio

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Burrito w Carnitas

Chris O.

I ate at this location yesterday around 3:30 and got severe food poisoning. I know it was this food because it was the only thing I ate yesterday. Chills, nausea and a host of other issues all night. Chipotle has a history of unclean and unhygenic food practices. Avoid at all costs plenty of other options in this area.

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