Best ice cream on the west side!! Terrell is the best! Super friendly and welcoming. Highly recommend!
John W.
Some weird 4 percent health charge on purchase , what is that ? Because ice cream unhealthy you have to pay a 4 percent charge here. Absolutely a scam place . Avoid this place
Erin W.
I've been to Sweet Rose Creamery twice and am very unimpressed by the quality of the ice cream. I was up until 3 AM with an aching stomach after trying two scoops of their non-dairy ice cream varieties. I'm lactose intolerant. I hadn't yet had dinner -- and wasn't able to have dinner due to the stomach issue. For lunch, I had my usual sandwich that I make for myself. I know it was the ice cream which I paid $14 just to experience excruciating stomach pains for several long hours. What's more? The non-dairy ice cream was rather icy, not creamy. I've had three of their flavors by now: cinnamon, cookie dough, and chocolate. All of which were more like icy in texture rather than creamy. Additionally, my friend whom I went with also experienced a stomach ache. She's not lactose intolerant, but they gave her the wrong ice cream flavor. Honestly, save your money -- and your stomach for that matter -- and go to Rori's Creamery on Montana Ave where the non-dairy ice cream actually tastes rich and creamy.
Maria P.
They gave me the wrong ice cream. And me and my friend got a stomachache after eating it. The place is cute but definitely won't be going back.
Denish Yohans
I recently visited Sweet Rose Ice Cream and unfortunately had a very uncomfortable experience. Despite being next in line, the server completely ignored us, instead choosing to count money from the tip jar and immediately attend to new customers who walked in. When we finally managed to get his attention to place our order, he rudely interrupted to inform us of the total cost before even starting to prepare our ice cream. It was disappointing to receive such poor service and I regret having to leave a negative review, but it's important to share my experience. He overcharged us as well, we will have to go back to resolve this. The name on the receipt was Max A.
Atmosphere: 3
Food: 5
Service: 1
Jessy longo
Very bad customer service from Max , never coming to this location again !
Atmosphere: 3
Food: 4
Service: 1
Jen K.
The prices at this ice cream place are completely ridiculous. If you want a cone instead of a cup you are charged a $1 extra. It's not clear on the board at all. You just figure this out at the register. A child's scoop the size of a cotton ball is $5. And the service people have attitudes and are rude to people. I will never come back here again.
Rachel. X
It feels so good to sit outside the store and have my favorite bonito coffee ice cream.
Food: 5
Service: 5
Mahdi B
Feel like I always need to stop by because the flavors make you crave. Favorites are the matcha and dark chocolate. Nice small outdoors area to eat (no indoor seating). Ample parking at the mart.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Cookies
Kislev A.
Almost a decade since the last review? This can't be?! How about the other visits to try our the other flavors?!?! IT DOESN'T MATTER. I've never tried a flavor that I didn't like here. Brought my moms, out of towners and an entire girl scout troupe (twice!) and everybody loved it. Latest visit was this month and we tried December 2023's Milk and Cookies flavor and it was great. As expected. Mint chocolate chip still rocks. The center seems especially busy on the night of our visit... Friday nights are a pain sometimes. Come by on a weekday morning and it is much calmer. Grab an espresso shot from next door and pour it over your ice cream scoop - you can thank me later.
The ice cream is amazing here. The rose ice cream was one of my favorites. It's open late, the staff are ready to give samples and suggestions, and there is enough seating to chill and eat your ice cream in peace. I went for a late night snack and wasn't disappointed. You wont be either.
Jordan L.
Great ice cream, but coming back because Casey gets a 10/10 for making it somehow entertaining and fun
Bruce M.
Fun new flavors all the time. The mint chip is unreal. The other incredible thing is Terrell. He has such a great energy and is really into Ice Cream! He made us laugh and have an even better time. That guy is like Gold to any business.
Michael The Game
The Campfire is to die for!!!
Atmosphere: 4
Food: 5
Service: 5
Solo O.
Bought ice cream because it was supposed to be gluten free. It came from door dash with a sticker saying it had gluten / wheat. Threw it out because I'm allergic to gluten. I emailed them about it and they now said that it was a mistake and it is gluten free. I guess they "forgot" to take off the "contains wheat" sticker. Unfair to not have this clear for a tub of 20 dollar ice cream that I only was willing to spend this much because I wanted it to be gluten free. They did not offer to refund me or give me a gluten free ice cream. Bad customer service.
Best ice cream on the west side!! Terrell is the best! Super friendly and welcoming. Highly recommend!
Some weird 4 percent health charge on purchase , what is that ? Because ice cream unhealthy you have to pay a 4 percent charge here. Absolutely a scam place . Avoid this place
I've been to Sweet Rose Creamery twice and am very unimpressed by the quality of the ice cream. I was up until 3 AM with an aching stomach after trying two scoops of their non-dairy ice cream varieties. I'm lactose intolerant. I hadn't yet had dinner -- and wasn't able to have dinner due to the stomach issue. For lunch, I had my usual sandwich that I make for myself. I know it was the ice cream which I paid $14 just to experience excruciating stomach pains for several long hours. What's more? The non-dairy ice cream was rather icy, not creamy. I've had three of their flavors by now: cinnamon, cookie dough, and chocolate. All of which were more like icy in texture rather than creamy. Additionally, my friend whom I went with also experienced a stomach ache. She's not lactose intolerant, but they gave her the wrong ice cream flavor. Honestly, save your money -- and your stomach for that matter -- and go to Rori's Creamery on Montana Ave where the non-dairy ice cream actually tastes rich and creamy.
They gave me the wrong ice cream. And me and my friend got a stomachache after eating it. The place is cute but definitely won't be going back.
I recently visited Sweet Rose Ice Cream and unfortunately had a very uncomfortable experience. Despite being next in line, the server completely ignored us, instead choosing to count money from the tip jar and immediately attend to new customers who walked in. When we finally managed to get his attention to place our order, he rudely interrupted to inform us of the total cost before even starting to prepare our ice cream. It was disappointing to receive such poor service and I regret having to leave a negative review, but it's important to share my experience. He overcharged us as well, we will have to go back to resolve this. The name on the receipt was Max A.
Atmosphere: 3
Food: 5
Service: 1
Very bad customer service from Max , never coming to this location again !
Atmosphere: 3
Food: 4
Service: 1
The prices at this ice cream place are completely ridiculous. If you want a cone instead of a cup you are charged a $1 extra. It's not clear on the board at all. You just figure this out at the register. A child's scoop the size of a cotton ball is $5. And the service people have attitudes and are rude to people. I will never come back here again.
It feels so good to sit outside the store and have my favorite bonito coffee ice cream.
Food: 5
Service: 5
Feel like I always need to stop by because the flavors make you crave. Favorites are the matcha and dark chocolate. Nice small outdoors area to eat (no indoor seating). Ample parking at the mart.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Cookies
Almost a decade since the last review? This can't be?! How about the other visits to try our the other flavors?!?! IT DOESN'T MATTER. I've never tried a flavor that I didn't like here. Brought my moms, out of towners and an entire girl scout troupe (twice!) and everybody loved it. Latest visit was this month and we tried December 2023's Milk and Cookies flavor and it was great. As expected. Mint chocolate chip still rocks. The center seems especially busy on the night of our visit... Friday nights are a pain sometimes. Come by on a weekday morning and it is much calmer. Grab an espresso shot from next door and pour it over your ice cream scoop - you can thank me later.
Restaurantji Recommends
The ice cream is amazing here. The rose ice cream was one of my favorites. It's open late, the staff are ready to give samples and suggestions, and there is enough seating to chill and eat your ice cream in peace. I went for a late night snack and wasn't disappointed. You wont be either.
Great ice cream, but coming back because Casey gets a 10/10 for making it somehow entertaining and fun
Fun new flavors all the time. The mint chip is unreal. The other incredible thing is Terrell. He has such a great energy and is really into Ice Cream! He made us laugh and have an even better time. That guy is like Gold to any business.
The Campfire is to die for!!!
Atmosphere: 4
Food: 5
Service: 5
Bought ice cream because it was supposed to be gluten free. It came from door dash with a sticker saying it had gluten / wheat. Threw it out because I'm allergic to gluten. I emailed them about it and they now said that it was a mistake and it is gluten free. I guess they "forgot" to take off the "contains wheat" sticker. Unfair to not have this clear for a tub of 20 dollar ice cream that I only was willing to spend this much because I wanted it to be gluten free. They did not offer to refund me or give me a gluten free ice cream. Bad customer service.