“Overall, my experience at Burnin Mouth Nashville Hot Chicken was positive. The menu is limited but offers a variety of spice levels for chicken dishes. I ordered the three-piece chicken strip meal with mild seasoning and found the chicken to be tender and juicy, accompanied by tasty seasoned fries and garlic toast. The sauce provided added flavor without being overpowering. However, the concept of ordering solely through a touchscreen without any human interaction was off-putting, and the lack of traditional service impacted my overall impression. Nevertheless, the food arrived promptly, and the communal seating setup allowed for a convenient dining experience, especially for groups with different food preferences. With meals priced at $10-$15 per person and offering ample portions, I am likely to return despite the unconventional ordering process.“
“Not the fastest but gets the job done. Spicy chicken sandwich is unbelievable even though I was full it was so good I wanted another. In very convenient intersection and great area. Inside the restaurant was clean and had service was amazing.Parking: There were many accessible parking spots for older and disabled people.“
“I just got directions to this one. Had to meet my lawyer in the parking lot. But I am usually down for some KFC. It's never disappointing. Wait no more BBQ??! Now it's disappointing.I only gave it 3 stars for Service and Atmosphere because my lawyer didn't have the stuff. He said it was illegal.?Parking: I had to pay....my lawyer.Kid-friendliness: Did't see any chil-ren.“
“They do a good job getting my orders right at this location, even larger orders for 4+ people. The employees are sometimes kind of slow and unfriendly, but my experiences are generally positive when I visit this location. One employee in particular, Samuel, is definitely going places. He is calm, polite, and efficient where most fast-food employees are not. That's not what made me want to write this review though, instead it was his ability to provide actual customer service to me today. I left feeling like he genuinely cared about my children and their food. An experience that is rare among food establishments of this caliber. I would say he went above and beyond his duties as a man who makes but minimum wage. I won't go into detail on what happened, but there was a mini situation that Samuel handled epically. Cheers to you, Samuel! Give this man a promotion!“
“Chicken is delicious as we all know everything fried and breaded is always good. Lol. 4 stars because they are always out of something at this location, if its not chicken patties for the sandwiches is salsa or an item from the side order menu.“