American Express

Hours:
Universal Studios Hollywood, 1000 Universal City Plaza, Studio City
(714) 499-9622

American Express Reviews

Restaurantji Rating
2 (4)
Restaurantji Rating

Never use ae, I've been paying on time for 11 years. But today I found out that they charged a late fee of $29. It turned out that there was a transaction one day after I paid last month. They counted it as the unpaid payment of the previous month, but obviously this transaction did not exceed the 30-day payment period. The call took 18 minutes to connect, but to no avail, explained why it would be charged. Then I chatted online, and after about 25 minutes of response, I just...read full review

Restaurantji Rating

Visited on 10/17/21. Definitely had a great experience. I want to first state in order to gain access you must purchase either an express pass or VIP ticket USING ANY American Express Card. The lounge is located on the lower lot to the right after the escalator, a little passed the Mummy Ride entrance. It has a blue door. You can't miss it. Upon entering, you are greeted by the front desk. As I mentioned earlier purchase of an express OR VIP pass using any amex card is needed...read full review

Restaurantji Rating

Enjoyed the rest stop at the American Express Lounge. Found AE website about this lounge and requirements to access. Purchased my VIP tickets with my Platinum card and went inside with my family with no problem. Similar policies with other credit cards memberships to use the airport lounges around the world.

More Reviews(17)

Ratings

Hours

Monday 1 - 8PM
Tuesday 1 - 8PM
Wednesday 1 - 8PM
Thursday 12 - 10PM
Friday 12PM - 12AM
Saturday 12PM - 12AM
Sunday 12 - 10PM
Updated on: