“April 1st approximately 4-4:30 pm whoever the young lady and gentleman were working there deserve the absolute utmost appreciation and my hope is that they will be recognized for their amazing customer service! I have had a terrible experience in the past where I placed a big order and the location marked it as ready and never called me to tell me they were out of items instead they just didn't do the order at all and then they didn't refund me correctly either ( Walmart location). I was so upset because I waited hours why it showed them on the app making it then they marked it ready and it wasn't which really rubbed me the wrong way But.... THIS LOCATION BY SAFEWAY DID THE EXACT OPPOSITE! they called to inform me what items they were out of and what substitutes they had to offer she was so kind and friendly and they even wrote which sandwich was which on my wrappers!! Talk about freaking customer service talk about going above and beyond. I'm so impressed with the female employee who called me and the gentleman who was there when I arrived! Thank you for your customer service ?“
“I hadn’t been to Subway for many months, but after seeing a television spot of their capicola, I wanted to return. I ordered two footlongs. One, their Italian B.M.T. which was prepared by Robert just how I wanted it. I also ordered their footlong Steak & Cheese, again prepared by Robert. Both sandwiches contained fresh ingredients, wonderful bread, and a fair portion of meats and were delicious. My only complaint is that Subway doesn’t sell their breads a la carte.“