This place is too short staffed and has really gone down hill. Time to close it down
Service: 1
Jon Angelet
My amorcita, Emma and I were out and about in the South Bay running errands and found ourselves in Torrance. We also found ourselves getting hungry for dinner, so we decided to find something in the area. We had been to the Tender Greens restaurant at 21247 Hawthorne Blvd location several years back and were impressed with the food enough to make a return visit. It was a great decision!! My Amorcita ordered the Fried Chicken Plate with mashed potatoes and seasonal vegetables and I ordered the Grilled Shrimp Plate with Baby Arugula Salad and mixed rice. My Amorcita also wanted to try the chicken pozole soup. We were both so pleased with our food choices! Both our plates were well presented and a flavourful nirvana!? I must personally thank Lacey our chef and meal preparation extraordinaire for her excellent skill at creating such a great dinner for us. Also, our attendant and server, Isac was such a joyful and attentive young man. Isac was always there to ensure our drink glasses were full and our every need accounted for. My one, and only complaint is the time it took for our dinner meal to make its way to our table. Almost a full 45 minutes elapsed from the time we ordered, to the dinner meals arrival at our table. We elected to dine in, and the restaurant was only about 10% capacity, so it seemed the emphasis was on the "to go" and call in orders than for the patrons at the restaurant. Just a minor suggestion for improvement to not neglect those restaurant patrons? Overall, an excellent dining experience, highlighted by the excellent food and excellent service from Lacey and Isac. Much love and appreciation?Love,Jon&Emma
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Rob & Raiden
Place is pretty average sandwich are good but Small along with the side drinks are really good though.
Atmosphere: 3
Food: 4
Service: 3
Ich BinEs
Friendly staff, healthy, fresh and delicious food at fair prices. Relaxed atmosphere.
M N
I ordered from here very often! And very often my app order is not correct. The management does fix the issue once we call them and bring it to their attention, but it's a consistent issue that hasn't been resolved for any future orders as these mishaps keep on occurring! Along with this, today I decided to pickup our order so there's no mistakes and 33 minutes after the order was supposed to be ready for pickup, it was not ready!!Then te food was being handled by an employee named Joshua, who was speaking of clocking out at 230... It was 220.So with this fact in mind, he was scrambling, rushing and was very disturbed and disoriented.Then with my efforts to explain to him that there was an extra 2 items that the staff placed with the app order, that was ordered in the restaurant and not to confuse these items with the order.With total disregard, because he was rushing, annoyed and disturbed with the pressure of time, adding my voice (my efforts to clarify what was going on with both orders) it was too overwhelming for him! Joshua completely snapping at me! Completely rude!! So because we acted like a know-it-all, annoyed by my input, he STILL ended up MIXING UP one item that was ordered on site with the app order!! SMH!!I then proceeded to explain to him three times more, at which he just couldn't wrap his head around the facts...he became even more flustered! MORE RUDE!!THIS is not the type of customer service that anyone wants to deal with, let alone, the fact that our office order was not ready by the pickup time indicated!! 33 MINUTES later!! So they had a whole hour to make our online order essentially!!They really need to work on their accuracy and customer service skills!! Wow!!
Food: 5
Service: 1
Noelle Hanson
Found a curly magenta hair in my salad. Same girl working there with magenta hair was very rude when we nicely brought up that they forgot the free bread- and she was hesitant to give us said bread. They did nothing to comp the salad or offer to make a new one.
Atmosphere: 1
Food: 1
Service: 1
steve p
Food and service is great I always make drive to visit this specific establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato Soup
Katelyne Nielsen
We got two different chicken sandwiches and both chicken pieces were not fully cooked - still had pink in large sections.Overall I didn’t really like anything we got other than the Caesar salad. Staff was fine but did not add anything to the experience or environment. The uncooked chicken was worst part…Update husband got food poisoning cause he ate most of his sandwich before realizing it wasn’t thoroughly cooked.
Atmosphere: 3
Food: 1
Service: 2
LeeAnne Alvarado
My daughter order food from Tender Greens on 3/6/24, and Uber Eats delivered it. She ordered 1blue zone bowl with grilled salmon, grilled steak, chocolate chip cookie and a hibiscus tea drink. That was the only thing she ate that day and got SEVERELY SICK! She attends college down there and had to take Uber to Urgent Care. They told her that she has food poisoning. I called Tender Greens to report it so nobody else would get sick. After briefly explaining to the manager what happened to my daughter, she took my information down and said she will call me back because they were busy at the moment. I never received a call back! That just shows they do not care about their customers and could care less if someone else gets sick!
Food: 1
Service: 1
Anna Alvadado
I ordered a bowl that had salmon in it and had it delivered to me. It took a little over an hour to have the food delivered to me. If it takes that long to deliver AND especially if you’re delivering fish, maybe just don’t deliver it? I ordered at around 2pm yesterday and it didn’t get to me until around 3pm. A full hour. I woke up at 3am throwing up nonstop and had awful diarrhea and tummy aches for hours until I went to urgent care. I don’t know if they left the food out for a while before sending it off or what. But I do not recommend this place anymore after my awful and painful experience.
The food is super delicious ? never have I tasted something so delicious yet so fresh and healthy. My new favorite spot we drive from Long Beach just to come here. Love it!!
Atmosphere: 5
Food: 5
Service: 5
Владислав Кузнецов
Long wait. Unprofessional customer service. Lazy employees. Worst experience you can get .
Jim Adams
Tasty, health-conscience food, served fast and friendly. Very affordable.
This place is too short staffed and has really gone down hill. Time to close it down
Service: 1
My amorcita, Emma and I were out and about in the South Bay running errands and found ourselves in Torrance. We also found ourselves getting hungry for dinner, so we decided to find something in the area. We had been to the Tender Greens restaurant at 21247 Hawthorne Blvd location several years back and were impressed with the food enough to make a return visit. It was a great decision!! My Amorcita ordered the Fried Chicken Plate with mashed potatoes and seasonal vegetables and I ordered the Grilled Shrimp Plate with Baby Arugula Salad and mixed rice. My Amorcita also wanted to try the chicken pozole soup. We were both so pleased with our food choices! Both our plates were well presented and a flavourful nirvana!? I must personally thank Lacey our chef and meal preparation extraordinaire for her excellent skill at creating such a great dinner for us. Also, our attendant and server, Isac was such a joyful and attentive young man. Isac was always there to ensure our drink glasses were full and our every need accounted for. My one, and only complaint is the time it took for our dinner meal to make its way to our table. Almost a full 45 minutes elapsed from the time we ordered, to the dinner meals arrival at our table. We elected to dine in, and the restaurant was only about 10% capacity, so it seemed the emphasis was on the "to go" and call in orders than for the patrons at the restaurant. Just a minor suggestion for improvement to not neglect those restaurant patrons? Overall, an excellent dining experience, highlighted by the excellent food and excellent service from Lacey and Isac. Much love and appreciation?Love,Jon&Emma
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Place is pretty average sandwich are good but Small along with the side drinks are really good though.
Atmosphere: 3
Food: 4
Service: 3
Friendly staff, healthy, fresh and delicious food at fair prices. Relaxed atmosphere.
I ordered from here very often! And very often my app order is not correct. The management does fix the issue once we call them and bring it to their attention, but it's a consistent issue that hasn't been resolved for any future orders as these mishaps keep on occurring! Along with this, today I decided to pickup our order so there's no mistakes and 33 minutes after the order was supposed to be ready for pickup, it was not ready!!Then te food was being handled by an employee named Joshua, who was speaking of clocking out at 230... It was 220.So with this fact in mind, he was scrambling, rushing and was very disturbed and disoriented.Then with my efforts to explain to him that there was an extra 2 items that the staff placed with the app order, that was ordered in the restaurant and not to confuse these items with the order.With total disregard, because he was rushing, annoyed and disturbed with the pressure of time, adding my voice (my efforts to clarify what was going on with both orders) it was too overwhelming for him! Joshua completely snapping at me! Completely rude!! So because we acted like a know-it-all, annoyed by my input, he STILL ended up MIXING UP one item that was ordered on site with the app order!! SMH!!I then proceeded to explain to him three times more, at which he just couldn't wrap his head around the facts...he became even more flustered! MORE RUDE!!THIS is not the type of customer service that anyone wants to deal with, let alone, the fact that our office order was not ready by the pickup time indicated!! 33 MINUTES later!! So they had a whole hour to make our online order essentially!!They really need to work on their accuracy and customer service skills!! Wow!!
Food: 5
Service: 1
Found a curly magenta hair in my salad. Same girl working there with magenta hair was very rude when we nicely brought up that they forgot the free bread- and she was hesitant to give us said bread. They did nothing to comp the salad or offer to make a new one.
Atmosphere: 1
Food: 1
Service: 1
Food and service is great I always make drive to visit this specific establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato Soup
We got two different chicken sandwiches and both chicken pieces were not fully cooked - still had pink in large sections.Overall I didn’t really like anything we got other than the Caesar salad. Staff was fine but did not add anything to the experience or environment. The uncooked chicken was worst part…Update husband got food poisoning cause he ate most of his sandwich before realizing it wasn’t thoroughly cooked.
Atmosphere: 3
Food: 1
Service: 2
My daughter order food from Tender Greens on 3/6/24, and Uber Eats delivered it. She ordered 1blue zone bowl with grilled salmon, grilled steak, chocolate chip cookie and a hibiscus tea drink. That was the only thing she ate that day and got SEVERELY SICK! She attends college down there and had to take Uber to Urgent Care. They told her that she has food poisoning. I called Tender Greens to report it so nobody else would get sick. After briefly explaining to the manager what happened to my daughter, she took my information down and said she will call me back because they were busy at the moment. I never received a call back! That just shows they do not care about their customers and could care less if someone else gets sick!
Food: 1
Service: 1
I ordered a bowl that had salmon in it and had it delivered to me. It took a little over an hour to have the food delivered to me. If it takes that long to deliver AND especially if you’re delivering fish, maybe just don’t deliver it? I ordered at around 2pm yesterday and it didn’t get to me until around 3pm. A full hour. I woke up at 3am throwing up nonstop and had awful diarrhea and tummy aches for hours until I went to urgent care. I don’t know if they left the food out for a while before sending it off or what. But I do not recommend this place anymore after my awful and painful experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food is super delicious ? never have I tasted something so delicious yet so fresh and healthy. My new favorite spot we drive from Long Beach just to come here. Love it!!
Atmosphere: 5
Food: 5
Service: 5
Long wait. Unprofessional customer service. Lazy employees. Worst experience you can get .
Tasty, health-conscience food, served fast and friendly. Very affordable.
Atmosphere: 5
Food: 5
Service: 5
Food is excellent and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Mediterranean Steak Salad
Great to have great meal with great varietiesSimply love Salmon ? plate here ?
Atmosphere: 4
Food: 4
Service: 4