BEWARE!! Excessive service fee!! We were at the Dublin St. Patrick's Festival today and thought we'd try this food truck. The food is tasty but they have a 18% service fee charge on top of their high prices. While you expect slightly higher prices at a festival there should have been signage alerting to people of the charge! I don't mind supporting local businesses but this is outrageous. This is one place we will not be supporting in the future.
Katelynn Weidman
My husband and I visited their booth at Almond Blossom in Ripon. We walked through all of the other booths and ultimately landed on them and we were not disappointed. My husband had the barnyard fries, I had the barnyard bowl and we shared the fried pickles (I think those were the menu names). I originally requested fried zucchini, but they weren’t offering it that day. The food was great and we only waited about 7 minutes for everything to come out. Which isn’t bad considering they had about 10 other groups waiting for food and another 10-15 waiting in line. Staff was super friendly and the food was, like I said, great. The reason for 4 stars is because the three items we got did cost $67 and the fried pickles were just okay. Definitely need a sauce to go with them. If we’re at another event with their booth there, we will definitely stop by and try other menu items to explore the variety. The chicken sandwich looked really appetizing.
Atmosphere: 5
Food: 5
Service: 5
Pedrow P.
Very expensive. Especially for a food truck. Food was fine and tasted good but not worth the price.
S D.
This review is for the Food Service (Food Truck?) this restaurant provided at the Scottsdale, AZ Waterfront event the weekend go February 2-4, 2024. I ordered a lobster roll. Menu said the cost of this item was $27. I was charged $29 (which I did not see until later because could not read their iPad in the sun and I insisted on a recent so they texted it to me). Total charge was almost $37, over 18% of which was for a service fee they charge to pay their workers. (They made it very clear it was not a gratuity). At these prices I was expecting the best lobster roll I have had. What I got was the worst. The lobster roll was not even on a lobster roll - it was on a Hoagy (not toasted). And even though they said the Lobster roll was warm, it was not. No drawn butter. But the most remarkable thing about this lobster roll is there was very little lobster! The lobster was only at the top of the roll - there was not much of it - which was just as well because it was not tasty. The rest was rice! (I have never had a lobster roll that had rice filler. This was a ripoff and when I see these other reviews I see I am not the only one who had had this experience.
Mark Bradshaw
These guys are the best. Great selection, best quality, creative and original.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Robert Sullivan
I have visited The Chicken and The Farm booth at several festivals, (Lafayette Art n Wine two years running now!) Yes the line is long...but SO worth the wait!!! Their display of all the food items makes it easy to pick what to order (or harder because it ALL looks so good!!). The attention to detail of their display of farm antiques and signs makes these guys stand out, but the food and service is what takes it over the top. The Dirty Piggy Fries and the Dirty Bird Wings (in some honey vinaigrette goodness sauce that I could take a bath in), the Honey Her sandwich is delicious too....I look forward to spring time when these festivals start up again and I can run into then and their food again soon! ...and no, it's not cheap, but cheap food ain't good and good food ain't cheap....
Atmosphere: 5
Food: 5
Service: 5
Grey Cash
AVOID THIS PLACEVisited this place at a event at the Sonoma Raceway. We got a order of bonless wings and a lobster roll, for a low low price of $70. Absolutely absurd pricing. They screwed up our order and let it sit out while they gave everyone else thier order. I had to flag someone down to finally point out that our order had been sitting there which took over 10 minutes.Both orders were bland, and the lobster had a bad fishy taste like it was old. Couldnt eat it, it was so bad. The chicken was all breading, and the sauce had no flavor.Watch out for this place, dont get scammed like we did!!Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Jeff L.
I'd give them no stars if I could. Bad staff. Slow service. Small portions. Over priced. I also got dysentery from eating their food. They were so rude when I approached them about the issues. In denial. Never again and I warn everyone thinking about it.
Monica M.
Tried this food truck at Apple Hill. Ridiculous how they automatically apply an 18% service charge for a pick up order. The cashier didn't even verbally tell us the total, just asked us to swipe our card and absolutely no mention of the gratuity. Only saw the grand total on the screen and was shocked to spend over $100 on 3 sliders, garlic Parmesan fries, lobster roll and chicken wings. I got a text receipt and saw the breakdown afterwards. We noticed lots of people were getting their order and after a while we came up to ask about ours. They said they never got our ticket and we had to wait longer. So... Why that $20 service charge then? Food was mediocre. The bread on the sliders and the lobster roll wasn't warm or toasted. Just plain cold bread. The side chips were a bag of chips, not freshly made. Yikes. I don't recommend this place.
Tilon V.
i went to a pumpkin patch in apple hill and this truck was the only food that looked good in the vicinity. line so long food looked good from the table they had out as display. 1. i ordered a "ol betsy" (brisket fries and all the toppings) when i finally got to order they said no more brisket left. so she said she would make it pulled pork... already waited not saying no. 2. it was supposed to be $20 but came out to $25‼ she told me service fee and taxes.. what service tho. 3. when i got my food they said they had nomore green onions like give me some of my money back‼ i want brisket not pork and the portion of meat and sauce was so small to be paying $25 very disappointing‼ 4. also tried parmesan fries we did not even eat those and they charge $5 for a can soda price did not match portion or flavor or service stop letting em cater good display tho really hustled me
I am not sure how Chicken and the Farm only has a 3.1 on here because their food and service was immaculate even before receiving an extra order to try the Dirty Bird wings. Whoever rated them so low clearly doesn't know great quality food! Everything is prepared to order so there is a bit of a wait but trust me it's so worth it! The wings came out steaming hot but crispy even with the sauce drenched on them! You can tell they use good chicken as every bite is juicy. It comes out so hot even after letting it sit for a few minutes you still can see the steam coming off it. Everything is seasoned to perfection! The Cajun dry rub they use I wanted to buy to take home it was the perfect blend of a kick with flavor. I am often skeptical of Asian inspired wings as you must mix the flavors well to avoid one overpowering another and those dirty bird wings boy did they understand the assignment all the seasons blended perfectly to make an amazing wing I just can't believe more people aren't talking about them! Now I came for the wings as I am a wing connoisseur and they 100% delivered but they did not stand alone because those lobster fries! Where so rich and flavorful. To be ways from good fresh lobster you couldn't tell me that wasn't fresh lobster on those fries they were so good and they give you so much to ensure you are getting your moneys worth! The sauce that's on top of them brings everything together perfectly! I would highly suggest everyone trying it but definitely share it unless that is the only thing you plan to eat a few bites and I was full. The owners are so nice and welcoming I enjoy talking with owners and just getting a bit of information and they were so open and willing to talk about their business and I love that and you can see they really care about the food they are making and serving to their community. I wish they were in Reno because I'd be a frequent visitor for sure! Unfortunately they don't have a brick and mortar yet! The owners let me know they are working on it and I believe when they get it the line will be out the door because this food is that good! Most places you see that have many options don't do everything right but they 100% do! I didn't have a bad bite. I had the opportunity to try them at Apple hill and it was super busy and they still were getting food out without 15-20 minutes which is always a plus many food trucks prep things to make it easier but everything from what I could tell is made to order and great! While they may be a little pricy it is so worth the price as you will not finish the portion and will have two meals I promise you it's so worth it! Support them and say you tried them before they blow up because when they do it'll be hard to get this amazing food. Thank you again to the crew for being so nice and open and just sharing a bit with me about your business and making this amazing food! And I promise this review is 100% real and the conversation started very naturally I wish I got everyone's name but yea I'll be back next time I'm in California.
Janelle Younger
We ordered from their booth at the Monterey County Fairgrounds during the Rebels and Renegades festival. First, let me say that we paid $71 (!) for a shrimp po-boy sandwich, two "side dishes" and a can of soda.1. The prices of the items were not posted. I saw no priced menus visible, and none were provided to us.2. We were charged a $10 "Festival charge" without being notified in any way that it was being added.3. Because kitchen staff was visible, it was painfully clear that there was no leadership and that the staff was not at all familiar with the menu. Orders were delivered wildly out of sequence, with one couple's order being completely forgotten.The company requested a review on Square, which I submitted. I requested a partial refund of only the $10 charge. They responded immediately, denying my request, and this is their stand on the issues I reported to them. They make clear their policies and attitude below."Sorry you are unhappy about the Festival charge and you were upset to the point where you say it affected your entire evening. Let me give you a little insight as to why we have service change. we do not have a gratuity we are non-gratuity establishment however we do have a service fee. We are not local either. You probably chose to eat with us due to the way that that looked and that takes a lot of hard work. Service fee is given from front to back of house so everybody gets a cut. He mentioned there were no prices however I have menus placed in three different areas for price reference where it also states service fee and sales tax will be applied this is also displayed on a POS screen at time of transaction. And for the staff yes there are four staff members that came from a staffing agency that I've never been here before I'm sure they were disorganized and numbers were called out of order due to the fact they were instructed to only take lighter load tickets sorry that that frustrated you but it makes most sense for our company. Wait times were fairly accurate. If you had said something at the time we would've been happy to adjust or refund hopefully you find a vendor that serves you better would hate for you to have another unpleasant experience"I feel so sorry for those workers from the staffing agency!I then sent an email to festival management, asking that they speak to the vendor, and requesting that a sign about the additional charges be posted for the remainder of the weekend to avoid surprises for any other patrons. The vendor sent me a very lengthy emailed response, full of invective similar to his previous communications, threatening additional legal action, and finally warning me to "stay away from our booth and our potential customers".Note: while the vendor says the extra charge is listed on the POS screen, I myself did not see that extra $10 charge during the transaction. I saw only the final price on the very small screen on the mobile point-of-sale device. When I reacted with surprise at the price, the cashier made no mention of the extra fee.I did some research, and while these fees are in fact legal, the law states the following: "Restaurants must prominently disclose all added fees or charges (such as a mandatory service charge, inflation surcharge, required gratuity, or credit card processing fee) in such a way that the patron is fully aware, prior to placing their order, of the entire price that will be charged."I did go back to the booth to double-check my memory, and while I didn't speak to anyone at or near the booth, I did see that menus had been posted since my complaint. I'll add a photo of the "notification" that the business provides to clients that they'll be charged an extra fee. I'll let you decide for yourself whether this notice is "prominently posted".
Food: 3
Service: 1
Anthony L.
This place has an amazing display of dishes and food they offer however it seems like the food looked better than the taste of it alone. I ordered the chicken and Waffle as a takeout from the food-truck at the Walnut Creek Oktoberfest for 16$ but the price they charged was over 20$ and their reason for that charge was they included a 18.5% service charge and on top of the 9.75% tax I paid. This is the first time I have heard of a service charge for food takeout. But this does not end here. I do not mind paying a little extra for the food at least has some decency in the taste. But unfortunately the food was also very disappointing. The chicken was dry with little to no flavoring. The fries were also on the same scale. I really think they forgot to put enough seasoning on the fries and chicken. It tasted super bland even with the syrup that was poured in with the waffle fries and chicken. Even without the extra service charge I would not come here again. Food here was extremely disappointing. You are better off going to Mcdonalds for some chicken nuggets and fries for almost 4x less than the price here.
Stephanie C.
First off, the display is A-M-A-Z-I-N-G!!! Makes you want to try everything. I read a few reviews before I write about my experience. People complained about the 18% charge. Do you know how work goes into setting up the kitchen and lugging all the equipments and food to the location? Personally, I don't have a problem with paying 18%. The cost of the food is not cheap but it's reasonable. Food cost has gone up in the last three years!! Both of the owners are so passionate about their business. I had a brief conversation with both them.. Now for the food!!! The bucket of chicken wings.. I got two flavors. The creamy Cajun wings was the bomb!!! The saucy ginger thing was so good too... It was full of flavor. The presentation was on point, just like the display. Most places would put out samples on the table but when you receive your food, it looks nothing like it. And yes the wait could be long. But good food is worth the wait!
Timothy N.
We got chicken wings and brussels sprouts at the Whale Rock Music Festival in Paso Robles. The sprouts were terrible, wings OK. I will echo all of the complaints about the sneaky service charge. And they had the audacity to put out two large boxes labeled "Tips" on both sides of the counter to encourage the unaware to tip even more! This is exactly why people are pissed about tipping culture in the US. We are being asked to directly pay the wages of workers even when they provide minimal service. Pay your people a decent wage and stop forcing us to do it for you. Do not support this place!
BEWARE!! Excessive service fee!! We were at the Dublin St. Patrick's Festival today and thought we'd try this food truck. The food is tasty but they have a 18% service fee charge on top of their high prices. While you expect slightly higher prices at a festival there should have been signage alerting to people of the charge! I don't mind supporting local businesses but this is outrageous. This is one place we will not be supporting in the future.
My husband and I visited their booth at Almond Blossom in Ripon. We walked through all of the other booths and ultimately landed on them and we were not disappointed. My husband had the barnyard fries, I had the barnyard bowl and we shared the fried pickles (I think those were the menu names). I originally requested fried zucchini, but they weren’t offering it that day. The food was great and we only waited about 7 minutes for everything to come out. Which isn’t bad considering they had about 10 other groups waiting for food and another 10-15 waiting in line. Staff was super friendly and the food was, like I said, great. The reason for 4 stars is because the three items we got did cost $67 and the fried pickles were just okay. Definitely need a sauce to go with them. If we’re at another event with their booth there, we will definitely stop by and try other menu items to explore the variety. The chicken sandwich looked really appetizing.
Atmosphere: 5
Food: 5
Service: 5
Very expensive. Especially for a food truck. Food was fine and tasted good but not worth the price.
This review is for the Food Service (Food Truck?) this restaurant provided at the Scottsdale, AZ Waterfront event the weekend go February 2-4, 2024. I ordered a lobster roll. Menu said the cost of this item was $27. I was charged $29 (which I did not see until later because could not read their iPad in the sun and I insisted on a recent so they texted it to me). Total charge was almost $37, over 18% of which was for a service fee they charge to pay their workers. (They made it very clear it was not a gratuity). At these prices I was expecting the best lobster roll I have had. What I got was the worst. The lobster roll was not even on a lobster roll - it was on a Hoagy (not toasted). And even though they said the Lobster roll was warm, it was not. No drawn butter. But the most remarkable thing about this lobster roll is there was very little lobster! The lobster was only at the top of the roll - there was not much of it - which was just as well because it was not tasty. The rest was rice! (I have never had a lobster roll that had rice filler. This was a ripoff and when I see these other reviews I see I am not the only one who had had this experience.
These guys are the best. Great selection, best quality, creative and original.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
I have visited The Chicken and The Farm booth at several festivals, (Lafayette Art n Wine two years running now!) Yes the line is long...but SO worth the wait!!! Their display of all the food items makes it easy to pick what to order (or harder because it ALL looks so good!!). The attention to detail of their display of farm antiques and signs makes these guys stand out, but the food and service is what takes it over the top. The Dirty Piggy Fries and the Dirty Bird Wings (in some honey vinaigrette goodness sauce that I could take a bath in), the Honey Her sandwich is delicious too....I look forward to spring time when these festivals start up again and I can run into then and their food again soon! ...and no, it's not cheap, but cheap food ain't good and good food ain't cheap....
Atmosphere: 5
Food: 5
Service: 5
AVOID THIS PLACEVisited this place at a event at the Sonoma Raceway. We got a order of bonless wings and a lobster roll, for a low low price of $70. Absolutely absurd pricing. They screwed up our order and let it sit out while they gave everyone else thier order. I had to flag someone down to finally point out that our order had been sitting there which took over 10 minutes.Both orders were bland, and the lobster had a bad fishy taste like it was old. Couldnt eat it, it was so bad. The chicken was all breading, and the sauce had no flavor.Watch out for this place, dont get scammed like we did!!Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
I'd give them no stars if I could. Bad staff. Slow service. Small portions. Over priced. I also got dysentery from eating their food. They were so rude when I approached them about the issues. In denial. Never again and I warn everyone thinking about it.
Tried this food truck at Apple Hill. Ridiculous how they automatically apply an 18% service charge for a pick up order. The cashier didn't even verbally tell us the total, just asked us to swipe our card and absolutely no mention of the gratuity. Only saw the grand total on the screen and was shocked to spend over $100 on 3 sliders, garlic Parmesan fries, lobster roll and chicken wings. I got a text receipt and saw the breakdown afterwards. We noticed lots of people were getting their order and after a while we came up to ask about ours. They said they never got our ticket and we had to wait longer. So... Why that $20 service charge then? Food was mediocre. The bread on the sliders and the lobster roll wasn't warm or toasted. Just plain cold bread. The side chips were a bag of chips, not freshly made. Yikes. I don't recommend this place.
i went to a pumpkin patch in apple hill and this truck was the only food that looked good in the vicinity. line so long food looked good from the table they had out as display. 1. i ordered a "ol betsy" (brisket fries and all the toppings) when i finally got to order they said no more brisket left. so she said she would make it pulled pork... already waited not saying no. 2. it was supposed to be $20 but came out to $25‼ she told me service fee and taxes.. what service tho. 3. when i got my food they said they had nomore green onions like give me some of my money back‼ i want brisket not pork and the portion of meat and sauce was so small to be paying $25 very disappointing‼ 4. also tried parmesan fries we did not even eat those and they charge $5 for a can soda price did not match portion or flavor or service stop letting em cater good display tho really hustled me
Restaurantji Recommends
I am not sure how Chicken and the Farm only has a 3.1 on here because their food and service was immaculate even before receiving an extra order to try the Dirty Bird wings. Whoever rated them so low clearly doesn't know great quality food! Everything is prepared to order so there is a bit of a wait but trust me it's so worth it! The wings came out steaming hot but crispy even with the sauce drenched on them! You can tell they use good chicken as every bite is juicy. It comes out so hot even after letting it sit for a few minutes you still can see the steam coming off it. Everything is seasoned to perfection! The Cajun dry rub they use I wanted to buy to take home it was the perfect blend of a kick with flavor. I am often skeptical of Asian inspired wings as you must mix the flavors well to avoid one overpowering another and those dirty bird wings boy did they understand the assignment all the seasons blended perfectly to make an amazing wing I just can't believe more people aren't talking about them! Now I came for the wings as I am a wing connoisseur and they 100% delivered but they did not stand alone because those lobster fries! Where so rich and flavorful. To be ways from good fresh lobster you couldn't tell me that wasn't fresh lobster on those fries they were so good and they give you so much to ensure you are getting your moneys worth! The sauce that's on top of them brings everything together perfectly! I would highly suggest everyone trying it but definitely share it unless that is the only thing you plan to eat a few bites and I was full. The owners are so nice and welcoming I enjoy talking with owners and just getting a bit of information and they were so open and willing to talk about their business and I love that and you can see they really care about the food they are making and serving to their community. I wish they were in Reno because I'd be a frequent visitor for sure! Unfortunately they don't have a brick and mortar yet! The owners let me know they are working on it and I believe when they get it the line will be out the door because this food is that good! Most places you see that have many options don't do everything right but they 100% do! I didn't have a bad bite. I had the opportunity to try them at Apple hill and it was super busy and they still were getting food out without 15-20 minutes which is always a plus many food trucks prep things to make it easier but everything from what I could tell is made to order and great! While they may be a little pricy it is so worth the price as you will not finish the portion and will have two meals I promise you it's so worth it! Support them and say you tried them before they blow up because when they do it'll be hard to get this amazing food. Thank you again to the crew for being so nice and open and just sharing a bit with me about your business and making this amazing food! And I promise this review is 100% real and the conversation started very naturally I wish I got everyone's name but yea I'll be back next time I'm in California.
We ordered from their booth at the Monterey County Fairgrounds during the Rebels and Renegades festival. First, let me say that we paid $71 (!) for a shrimp po-boy sandwich, two "side dishes" and a can of soda.1. The prices of the items were not posted. I saw no priced menus visible, and none were provided to us.2. We were charged a $10 "Festival charge" without being notified in any way that it was being added.3. Because kitchen staff was visible, it was painfully clear that there was no leadership and that the staff was not at all familiar with the menu. Orders were delivered wildly out of sequence, with one couple's order being completely forgotten.The company requested a review on Square, which I submitted. I requested a partial refund of only the $10 charge. They responded immediately, denying my request, and this is their stand on the issues I reported to them. They make clear their policies and attitude below."Sorry you are unhappy about the Festival charge and you were upset to the point where you say it affected your entire evening. Let me give you a little insight as to why we have service change. we do not have a gratuity we are non-gratuity establishment however we do have a service fee. We are not local either. You probably chose to eat with us due to the way that that looked and that takes a lot of hard work. Service fee is given from front to back of house so everybody gets a cut. He mentioned there were no prices however I have menus placed in three different areas for price reference where it also states service fee and sales tax will be applied this is also displayed on a POS screen at time of transaction. And for the staff yes there are four staff members that came from a staffing agency that I've never been here before I'm sure they were disorganized and numbers were called out of order due to the fact they were instructed to only take lighter load tickets sorry that that frustrated you but it makes most sense for our company. Wait times were fairly accurate. If you had said something at the time we would've been happy to adjust or refund hopefully you find a vendor that serves you better would hate for you to have another unpleasant experience"I feel so sorry for those workers from the staffing agency!I then sent an email to festival management, asking that they speak to the vendor, and requesting that a sign about the additional charges be posted for the remainder of the weekend to avoid surprises for any other patrons. The vendor sent me a very lengthy emailed response, full of invective similar to his previous communications, threatening additional legal action, and finally warning me to "stay away from our booth and our potential customers".Note: while the vendor says the extra charge is listed on the POS screen, I myself did not see that extra $10 charge during the transaction. I saw only the final price on the very small screen on the mobile point-of-sale device. When I reacted with surprise at the price, the cashier made no mention of the extra fee.I did some research, and while these fees are in fact legal, the law states the following: "Restaurants must prominently disclose all added fees or charges (such as a mandatory service charge, inflation surcharge, required gratuity, or credit card processing fee) in such a way that the patron is fully aware, prior to placing their order, of the entire price that will be charged."I did go back to the booth to double-check my memory, and while I didn't speak to anyone at or near the booth, I did see that menus had been posted since my complaint. I'll add a photo of the "notification" that the business provides to clients that they'll be charged an extra fee. I'll let you decide for yourself whether this notice is "prominently posted".
Food: 3
Service: 1
This place has an amazing display of dishes and food they offer however it seems like the food looked better than the taste of it alone. I ordered the chicken and Waffle as a takeout from the food-truck at the Walnut Creek Oktoberfest for 16$ but the price they charged was over 20$ and their reason for that charge was they included a 18.5% service charge and on top of the 9.75% tax I paid. This is the first time I have heard of a service charge for food takeout. But this does not end here. I do not mind paying a little extra for the food at least has some decency in the taste. But unfortunately the food was also very disappointing. The chicken was dry with little to no flavoring. The fries were also on the same scale. I really think they forgot to put enough seasoning on the fries and chicken. It tasted super bland even with the syrup that was poured in with the waffle fries and chicken. Even without the extra service charge I would not come here again. Food here was extremely disappointing. You are better off going to Mcdonalds for some chicken nuggets and fries for almost 4x less than the price here.
First off, the display is A-M-A-Z-I-N-G!!! Makes you want to try everything. I read a few reviews before I write about my experience. People complained about the 18% charge. Do you know how work goes into setting up the kitchen and lugging all the equipments and food to the location? Personally, I don't have a problem with paying 18%. The cost of the food is not cheap but it's reasonable. Food cost has gone up in the last three years!! Both of the owners are so passionate about their business. I had a brief conversation with both them.. Now for the food!!! The bucket of chicken wings.. I got two flavors. The creamy Cajun wings was the bomb!!! The saucy ginger thing was so good too... It was full of flavor. The presentation was on point, just like the display. Most places would put out samples on the table but when you receive your food, it looks nothing like it. And yes the wait could be long. But good food is worth the wait!
We got chicken wings and brussels sprouts at the Whale Rock Music Festival in Paso Robles. The sprouts were terrible, wings OK. I will echo all of the complaints about the sneaky service charge. And they had the audacity to put out two large boxes labeled "Tips" on both sides of the counter to encourage the unaware to tip even more! This is exactly why people are pissed about tipping culture in the US. We are being asked to directly pay the wages of workers even when they provide minimal service. Pay your people a decent wage and stop forcing us to do it for you. Do not support this place!