The lady at the cash register would barely engage in customer service. When our food was ready, she barely raised her voice to say as such and left it on the counter. Didn’t ask us if we needed any sauce or napkins..Also found a hair in our KFC bowl….not a single person was wearing a hairnet in the kitchen, and the females all had long hair as well…please adhere to health regulations?While waiting for our food, another table had to have their food redone because it was wrong as well.Wouldn’t recommend eating here and probably will find another quick bite to eat if I’m in the area again
Atmosphere: 2
Food: 2
Service: 1
Pat P
I don't understand why A&W Windsor changed their Freezes? Or maybe it was the very person that made it? The freeze was very watery. I asked it to be remade and he said all are like that. After 30+ years of freezes, I do know what it is supposed to be. Straw wouldn't stand, immediately fell over. Not slowly. Probably have given up on A&W. And they have no senior or military discounts. Anti-military?
Kevin Maddux
Always a favorite of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries
Amanda Pyland (EastCoast2WestCoast)
We decided to dine in with the kids, we had to wait for something at Home Depot. Every table was greasy/dirty. We had to clean our own table before sitting down. Vinyl seats were sticky. We placed our order and it took a looong time for an order off cheese curds & 2 chicken little sandwiches.... not including the mini corn dogs that took even longer & they forgot to put on an additional order that we had to place again & wait again for. Customers were irritated and one man was demanding a manager. The girl at the counter was very confused who got what (drive thru vs dine in orders), food production was behind. I had worked in a restaurant for many years and know how it can be when you're slammed, but they weren't slammed. I don't know if this is part of the general worker shortage, but was sad to witness. Nothing anyone can do about it... if a manager was there they couldn't helped their crew out.Kid-friendliness: Lots of kid options
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries, Fried Chicken
Deea S.
Staff does not seem happy. Glare at you when you ask for stuff.
Atmosphere: 3
Food: 5
Service: 2
Jerry Kemp
Food was threw together super fast and sloppy ..staff was very unfriendly
Mike Arevalo
If I could give zero stars I would, I waited 30 minutes for a doordash order. 2 chili dogs and chili fries. Things that are already made, just need to put the toppings. Horrible customer service. Worst I’ve had in a long long time.
Elan Berg
Awful staff. Small servings at high
Atmosphere: 1
Food: 1
Service: 1
MunKiy “KingMunkiy” M.
Plenty of empty seating, the clean booth I sat in had 9ne seat that was obviously ripped and patched with duct tape. Restaurant could use some updating, looks the same as it has for as far back as I can remember.
Atmosphere: 3
Food: 5
Service: 5
A b
It is always busy here at this location. Love the food. Quick and fast service.
Great management knows how to make customers happy
Lowell Hall
The KFC tastes fine but the A&W just isn’t right, the burgers taste strange
Linda Mcclure
First it says lobby closes at 8 pm we showed up at 730 and the doors were locked then I asked for a root beer float and they have no ice cream how dose an A and w have no ice cream
mari reyes
Got a Birthday coupon for a free root beer float showed the man he then went to the back and said this coupon has already been used I said I just got it he showed me my coupon from last year I said that one is from 2021 this one is this years 2022 he said its the sane email I said yes I get one every year for my Birthday he said I will give it to you this time ? this is Discrimination
Azhar Mehmood
Their ice cream machine is broken since almost a two months and someone get in the drive through and they have to wait until all traffic clear and Manager is so irresponsible person who didn’t even put the sign that out of service or broken machine.
The lady at the cash register would barely engage in customer service. When our food was ready, she barely raised her voice to say as such and left it on the counter. Didn’t ask us if we needed any sauce or napkins..Also found a hair in our KFC bowl….not a single person was wearing a hairnet in the kitchen, and the females all had long hair as well…please adhere to health regulations?While waiting for our food, another table had to have their food redone because it was wrong as well.Wouldn’t recommend eating here and probably will find another quick bite to eat if I’m in the area again
Atmosphere: 2
Food: 2
Service: 1
I don't understand why A&W Windsor changed their Freezes? Or maybe it was the very person that made it? The freeze was very watery. I asked it to be remade and he said all are like that. After 30+ years of freezes, I do know what it is supposed to be. Straw wouldn't stand, immediately fell over. Not slowly. Probably have given up on A&W. And they have no senior or military discounts. Anti-military?
Always a favorite of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries
We decided to dine in with the kids, we had to wait for something at Home Depot. Every table was greasy/dirty. We had to clean our own table before sitting down. Vinyl seats were sticky. We placed our order and it took a looong time for an order off cheese curds & 2 chicken little sandwiches.... not including the mini corn dogs that took even longer & they forgot to put on an additional order that we had to place again & wait again for. Customers were irritated and one man was demanding a manager. The girl at the counter was very confused who got what (drive thru vs dine in orders), food production was behind. I had worked in a restaurant for many years and know how it can be when you're slammed, but they weren't slammed. I don't know if this is part of the general worker shortage, but was sad to witness. Nothing anyone can do about it... if a manager was there they couldn't helped their crew out.Kid-friendliness: Lots of kid options
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries, Fried Chicken
Staff does not seem happy. Glare at you when you ask for stuff.
Atmosphere: 3
Food: 5
Service: 2
Food was threw together super fast and sloppy ..staff was very unfriendly
If I could give zero stars I would, I waited 30 minutes for a doordash order. 2 chili dogs and chili fries. Things that are already made, just need to put the toppings. Horrible customer service. Worst I’ve had in a long long time.
Awful staff. Small servings at high
Atmosphere: 1
Food: 1
Service: 1
Plenty of empty seating, the clean booth I sat in had 9ne seat that was obviously ripped and patched with duct tape. Restaurant could use some updating, looks the same as it has for as far back as I can remember.
Atmosphere: 3
Food: 5
Service: 5
It is always busy here at this location. Love the food. Quick and fast service.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Great management knows how to make customers happy
The KFC tastes fine but the A&W just isn’t right, the burgers taste strange
First it says lobby closes at 8 pm we showed up at 730 and the doors were locked then I asked for a root beer float and they have no ice cream how dose an A and w have no ice cream
Got a Birthday coupon for a free root beer float showed the man he then went to the back and said this coupon has already been used I said I just got it he showed me my coupon from last year I said that one is from 2021 this one is this years 2022 he said its the sane email I said yes I get one every year for my Birthday he said I will give it to you this time ? this is Discrimination
Their ice cream machine is broken since almost a two months and someone get in the drive through and they have to wait until all traffic clear and Manager is so irresponsible person who didn’t even put the sign that out of service or broken machine.