Monday, March 18, 2024, 3:30 in the afternoon. Not busy, but the girl who was the ambassador with the job of greeting, making people feel welcome, and offering info about bank services, did none of these. We came in, there was no greeting. Ordered coffee drinks and waited. Still not even eye contact from the ambassador. She was too busy engaged in casual chatting with other employees who worked there to even give my friend and I a glance as we patiently waited for our drinks. I am a Capitol One member. He is not, and is not sure he ever would be after that weird experience. We come here at least twice a month or more for coffee meetings and prior to this day the ambassadors have aways been truly friendly. It had a neighborhood vibe and made us love coming in. Those employees no longer seem to work here. This girl had one job, but nope, she did none of it. Felt like we were intruding on her private gab sessions.
Emily Redmond
Great customer service ☺️☺️
Martha Suzor
Workers and atmosphere were nice and products seem high quality but I ordered a small drink and paid over $5 only to get this tiny little thing. That price for a pup cup size drink is just astronomical??. Way way over priced
Walter David Prowell IV
Alicia was super helpful in explaining the benefits of setting up a capital one account, which I did. Plus Bobby made me an excellent mocha!
Atmosphere: 5
Food: 5
Service: 5
Peter Y.
This place had a really cute Christmas vibe. The cafe is on a popular cute street. Service is spectacular because you get 50% off if you pay with your capital one card! I had a Christmas special drink: pumpkin pie latte with oat milk! Come check it out!
Travel Bug
I was killing time so was there for several hours and ordered the same drink 2x - the first was made better than the second...the second cup also wasn't as full as the first.Maybe the 2 baristas were trained differently.Overall the drink was good.I bought a cookie that was $2.50 in a different state and $3.00 here...yes only 50 cents different, still...The location could use some oversized comfy chairs that aren't at a table.
Atmosphere: 5
Food: 4
Service: 5
Benjamin Ma
(just tried the coffee, not the bank side) I tried the honey lavender latte and it tasted amazing! The sweet notes of the honey pair perfectly with the nuttiness of the espresso. I redeemed a coupon for a free drink from capital one and the barista redeemed it, no problem. Free drinks taste the best as we all know. Don't think this place is a gimmick! They have everything you'd expect a coffee shop to have: drip, espresso, matcha, even avocado toast and croquet monsieur! If you have capital one it's a no brainer.
Atmosphere: 5
Food: 5
Service: 5
Laura Rhea
This coffee shop on Pearl is convenient, cute and makes fantastic drinks— which are half off with the capital one card. Can’t beat it! They use Rishi teas, and my daughter’s Honey Chai was the best either of us has ever had! My vanilla latte was also very good, and they make all syrups in house. Everyone was very friendly when we walked in- you can do banking right there. A great concept!
Atmosphere: 5
Food: 5
Service: 5
Donkey Kickjlk
This place is amazing. Apart from getting 50% off drinks with your capital one card, you also get really friendly staff, tables, and even 2 private sound proof rooms that you can easily book! This place is great for studying and working, or just meeting friends here. Love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Athena Gerardo
Ordered a mocha and it tasted like milk. The whipped cream had more flavor than the drink itself. Not worth the price or time.
This location locks their ATM door, and says you can only access with your debit card. My card wouldn’t work. I live an hour away, and needed to make a deposit and couldn’t. As a customer, this is not okay
Amanda Becker
I disagree with Capital One's policy to not manually review credit card applications. There is no reason that two professionals with long standing excellent credit scores should not qualify for the Venture card. Refusing to look at applicants above the computer algorithm to look at how systematic student loans have trapped individuals and prevent them from being able to overcome computer algorithms is unacceptable in this society where student loans are a crushing issue. Everything in the credit bureaus show in good standing with well above 700 score, the only thing holding back qualification is student loads. Why doesn't Capital One have a human that can discuss a manual review? I do not recommend Capital One and you should not waste having your credit dinged for the hard inquiry when despite what their website says, you will not qualify for a credit card even if you have excellent credit scores and repayment history.
Liz L
The coffee is fine, but don't ever bank with Capital One if you wanna use your funds within 60 days of opening your account.
Amanda B.
I disagree with Capital One's policy to not manually review credit card applications. There is no reason that two professionals with long-standing excellent credit scores should not qualify for the Venture card. Refusing to look at applicants above the computer algorithm to look at how systematic student loans have trapped individuals and prevented them from being able to overcome computer algorithms is unacceptable in this society where student loans are a crushing issue. Everything in the credit bureaus shows in good standing with well above 700 score, the only thing holding back qualification is student loans. Why doesn't Capital One have a human that can discuss a manual review? I do not recommend Capital One and you should not waste having your credit dinged for the hard inquiry when despite what their website says, you will not qualify for a credit card even if you have excellent credit scores and repayment history.
Calderon Laura
besides the homeless yellin & kickin its cool the most ( frothiest ) milk ive ever had in my coffee
Monday, March 18, 2024, 3:30 in the afternoon. Not busy, but the girl who was the ambassador with the job of greeting, making people feel welcome, and offering info about bank services, did none of these. We came in, there was no greeting. Ordered coffee drinks and waited. Still not even eye contact from the ambassador. She was too busy engaged in casual chatting with other employees who worked there to even give my friend and I a glance as we patiently waited for our drinks. I am a Capitol One member. He is not, and is not sure he ever would be after that weird experience. We come here at least twice a month or more for coffee meetings and prior to this day the ambassadors have aways been truly friendly. It had a neighborhood vibe and made us love coming in. Those employees no longer seem to work here. This girl had one job, but nope, she did none of it. Felt like we were intruding on her private gab sessions.
Great customer service ☺️☺️
Workers and atmosphere were nice and products seem high quality but I ordered a small drink and paid over $5 only to get this tiny little thing. That price for a pup cup size drink is just astronomical??. Way way over priced
Alicia was super helpful in explaining the benefits of setting up a capital one account, which I did. Plus Bobby made me an excellent mocha!
Atmosphere: 5
Food: 5
Service: 5
This place had a really cute Christmas vibe. The cafe is on a popular cute street. Service is spectacular because you get 50% off if you pay with your capital one card! I had a Christmas special drink: pumpkin pie latte with oat milk! Come check it out!
I was killing time so was there for several hours and ordered the same drink 2x - the first was made better than the second...the second cup also wasn't as full as the first.Maybe the 2 baristas were trained differently.Overall the drink was good.I bought a cookie that was $2.50 in a different state and $3.00 here...yes only 50 cents different, still...The location could use some oversized comfy chairs that aren't at a table.
Atmosphere: 5
Food: 4
Service: 5
(just tried the coffee, not the bank side) I tried the honey lavender latte and it tasted amazing! The sweet notes of the honey pair perfectly with the nuttiness of the espresso. I redeemed a coupon for a free drink from capital one and the barista redeemed it, no problem. Free drinks taste the best as we all know. Don't think this place is a gimmick! They have everything you'd expect a coffee shop to have: drip, espresso, matcha, even avocado toast and croquet monsieur! If you have capital one it's a no brainer.
Atmosphere: 5
Food: 5
Service: 5
This coffee shop on Pearl is convenient, cute and makes fantastic drinks— which are half off with the capital one card. Can’t beat it! They use Rishi teas, and my daughter’s Honey Chai was the best either of us has ever had! My vanilla latte was also very good, and they make all syrups in house. Everyone was very friendly when we walked in- you can do banking right there. A great concept!
Atmosphere: 5
Food: 5
Service: 5
This place is amazing. Apart from getting 50% off drinks with your capital one card, you also get really friendly staff, tables, and even 2 private sound proof rooms that you can easily book! This place is great for studying and working, or just meeting friends here. Love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Ordered a mocha and it tasted like milk. The whipped cream had more flavor than the drink itself. Not worth the price or time.
Food: 1
Restaurantji Recommends
This location locks their ATM door, and says you can only access with your debit card. My card wouldn’t work. I live an hour away, and needed to make a deposit and couldn’t. As a customer, this is not okay
I disagree with Capital One's policy to not manually review credit card applications. There is no reason that two professionals with long standing excellent credit scores should not qualify for the Venture card. Refusing to look at applicants above the computer algorithm to look at how systematic student loans have trapped individuals and prevent them from being able to overcome computer algorithms is unacceptable in this society where student loans are a crushing issue. Everything in the credit bureaus show in good standing with well above 700 score, the only thing holding back qualification is student loads. Why doesn't Capital One have a human that can discuss a manual review? I do not recommend Capital One and you should not waste having your credit dinged for the hard inquiry when despite what their website says, you will not qualify for a credit card even if you have excellent credit scores and repayment history.
The coffee is fine, but don't ever bank with Capital One if you wanna use your funds within 60 days of opening your account.
I disagree with Capital One's policy to not manually review credit card applications. There is no reason that two professionals with long-standing excellent credit scores should not qualify for the Venture card. Refusing to look at applicants above the computer algorithm to look at how systematic student loans have trapped individuals and prevented them from being able to overcome computer algorithms is unacceptable in this society where student loans are a crushing issue. Everything in the credit bureaus shows in good standing with well above 700 score, the only thing holding back qualification is student loans. Why doesn't Capital One have a human that can discuss a manual review? I do not recommend Capital One and you should not waste having your credit dinged for the hard inquiry when despite what their website says, you will not qualify for a credit card even if you have excellent credit scores and repayment history.
besides the homeless yellin & kickin its cool the most ( frothiest ) milk ive ever had in my coffee