Jimmy John's is pretty standard across the board, good sandwiches, decent price, easy online ordering, fast delivery & pickup. What makes this location stand out is the friendly & efficient employees in the evening. It doesn't matter if you show up 5 minutes until close without preordering, they are just as friendly and accommodating as if you ordered online and showed up before they were all done cleaning ( I try not to be that guy but sometimes it happens) The only drawback is not being able to tip on a credit card. Usually if I'm racing to get there a minute before closing so I don't starve that night, I'm going to forget to stop and get cash for a tip and those guys deserve it. Just a suggestion to save one grateful yet discombobulated and disorganized non cooking, hungry customer the awkwardness of digging through pockets praying to find a mere $5 bill as a token of my appreciation to the well deserving employee for a job well done.
Atmosphere: 5
Food: 5
Service: 5
Ashley Cizek
It was more lettuce than sandwich. Toppings were missing. This is the worst JJ I have had to date.
Atmosphere: 5
Food: 1
Service: 5
Ryan Myers
I've never had Jimmy John's before and I must say I had a great experience at this location everyone was very pleasant, and attentive. I got my food Swifty and it was an all around great experience! I appreciate everything the staff does to keep this fabulous location running ?
Atmosphere: 5
Food: 5
Service: 5
Eddie Theran
Gargantuan!!! Was
Atmosphere: 5
Food: 5
Service: 5
Daniel Hammen
I don't know if it was just a busy day or what but I wouldn't say 20mins for a single slim #2 as 'freaky fast'
Atmosphere: 3
Food: 3
Service: 2
Kimberly Sweets
I waited 56 minutes in the lobby before asking for a refund :(
Kelsey Mckibben
New Year’s Eve and I was starving, in between jobs. Most people would be salty to be working on NYE, but not the gentlemen who worked tonight! Smiling, friendly, engaging. Gave me a free drink cup when I forgot to buy one. Then I dropped my cookie on the way out and he offered me a new one. Top notch service tonight! Happy new year ?
Atmosphere: 5
Food: 5
Service: 5
Walt Chleva
Super friendly, great quality sandwich, and it was ready "freaky fast" just the way I wanted it. Austin took my order and it was ready by the time I was done using the restroom.
Atmosphere: 5
Food: 5
Service: 5
Elisabeth Walker
Jacob was outstanding! The best costumer service i have had in a very long time. He's an asset to this location at Jimmy John's made a HUGE impact and I am just super impressed.
Atmosphere: 5
Food: 5
Service: 5
Stephen Scalbom
Steve S. I rely on good sandwich shops to bring lunches to my clients. Frankly, when I looked at the reviews of both the Jimmy John’s and Castlerock, I was concerned, but I thought I’d give the south location a try. Marcus and his team were great! I came in right Around 1130 when it got really busy and they put my order together for 11 sandwiches many of them with different specifics and they did it perfectly. Also, the restaurant was very clean and the team was friendly considering the crunch of customers that came through the door. Everyone was really organized and working as a team. If I have another meeting in Castlerock, I’ll definitely give them another try for sure.
Phenomenal service, efficient, quick, and delicious! Glad there's a great place to stop by lunch or dinner!
Atmosphere: 5
Food: 5
Service: 5
Jill White
Bread was stale and very little meat. Not worth $26 to get delivered.Will not order again.
Food: 1
Service: 3
Madison Frazier
Ordered from here and almost an hour later received a call from them saying they couldn’t deliver our order due to no drivers being available. They probably should have let me know long before they did. This is not the first bad experience I’ve had at this location. Don’t go here, go anywhere else.
Jason Lorberbaum
Super slow and they got my order wrong. Never going back or to any other Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
Nick Bayard
The food was good and prepared as ordered. My problem is that it took forever for it to be prepared. We were in a rush, so I ordered ahead online for a pickup order. We came in a few minutes later at noon, so I knew they'd potentially be a little busy and hadn't had much time to make the order. 25 minutes later, our food was finally ready. I watched only a handful of walk-in customers order at the counter and get their food right away. Now it's clear to me that walk-in customers get first priority. Next time, I'll just order at the counter.
Jimmy John's is pretty standard across the board, good sandwiches, decent price, easy online ordering, fast delivery & pickup. What makes this location stand out is the friendly & efficient employees in the evening. It doesn't matter if you show up 5 minutes until close without preordering, they are just as friendly and accommodating as if you ordered online and showed up before they were all done cleaning ( I try not to be that guy but sometimes it happens) The only drawback is not being able to tip on a credit card. Usually if I'm racing to get there a minute before closing so I don't starve that night, I'm going to forget to stop and get cash for a tip and those guys deserve it. Just a suggestion to save one grateful yet discombobulated and disorganized non cooking, hungry customer the awkwardness of digging through pockets praying to find a mere $5 bill as a token of my appreciation to the well deserving employee for a job well done.
Atmosphere: 5
Food: 5
Service: 5
It was more lettuce than sandwich. Toppings were missing. This is the worst JJ I have had to date.
Atmosphere: 5
Food: 1
Service: 5
I've never had Jimmy John's before and I must say I had a great experience at this location everyone was very pleasant, and attentive. I got my food Swifty and it was an all around great experience! I appreciate everything the staff does to keep this fabulous location running ?
Atmosphere: 5
Food: 5
Service: 5
Gargantuan!!! Was
Atmosphere: 5
Food: 5
Service: 5
I don't know if it was just a busy day or what but I wouldn't say 20mins for a single slim #2 as 'freaky fast'
Atmosphere: 3
Food: 3
Service: 2
I waited 56 minutes in the lobby before asking for a refund :(
New Year’s Eve and I was starving, in between jobs. Most people would be salty to be working on NYE, but not the gentlemen who worked tonight! Smiling, friendly, engaging. Gave me a free drink cup when I forgot to buy one. Then I dropped my cookie on the way out and he offered me a new one. Top notch service tonight! Happy new year ?
Atmosphere: 5
Food: 5
Service: 5
Super friendly, great quality sandwich, and it was ready "freaky fast" just the way I wanted it. Austin took my order and it was ready by the time I was done using the restroom.
Atmosphere: 5
Food: 5
Service: 5
Jacob was outstanding! The best costumer service i have had in a very long time. He's an asset to this location at Jimmy John's made a HUGE impact and I am just super impressed.
Atmosphere: 5
Food: 5
Service: 5
Steve S. I rely on good sandwich shops to bring lunches to my clients. Frankly, when I looked at the reviews of both the Jimmy John’s and Castlerock, I was concerned, but I thought I’d give the south location a try. Marcus and his team were great! I came in right Around 1130 when it got really busy and they put my order together for 11 sandwiches many of them with different specifics and they did it perfectly. Also, the restaurant was very clean and the team was friendly considering the crunch of customers that came through the door. Everyone was really organized and working as a team. If I have another meeting in Castlerock, I’ll definitely give them another try for sure.
Atmosphere: 4
Restaurantji Recommends
Phenomenal service, efficient, quick, and delicious! Glad there's a great place to stop by lunch or dinner!
Atmosphere: 5
Food: 5
Service: 5
Bread was stale and very little meat. Not worth $26 to get delivered.Will not order again.
Food: 1
Service: 3
Ordered from here and almost an hour later received a call from them saying they couldn’t deliver our order due to no drivers being available. They probably should have let me know long before they did. This is not the first bad experience I’ve had at this location. Don’t go here, go anywhere else.
Super slow and they got my order wrong. Never going back or to any other Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
The food was good and prepared as ordered. My problem is that it took forever for it to be prepared. We were in a rush, so I ordered ahead online for a pickup order. We came in a few minutes later at noon, so I knew they'd potentially be a little busy and hadn't had much time to make the order. 25 minutes later, our food was finally ready. I watched only a handful of walk-in customers order at the counter and get their food right away. Now it's clear to me that walk-in customers get first priority. Next time, I'll just order at the counter.