Lovely place, but it's marked as a drive through location. It's a Target. I think driving through would be frowned upon.
Atmosphere: 3
Food: 3
Service: 5
Keira Kaufmann
The drink was amazing, but I got my drink after many people who were behind me in line.
Atmosphere: 4
Food: 5
Service: 4
CJ Woodward
This is my favorite Starbucks in Colorado Springs. I go here at least once a week. The young lady, I believe her name in Cherish, always remembers my name. All the staff are kind and efficient.
Moody Booty
I pay $7 for them to fill the cup like this. I got a tall drink in my grande. I like this starbucks they always make my drink right, but a $7 drink 75% filled is a rip off. (Posted pic of cup)
Atmosphere: 5
Food: 3
Service: 5
Kimberly McLaughlin
Drink made wrong and not fixed.
Bella Vingotti
The employees at this Starbucks don’t call out orders by the individuals name on the cup. That led to an individual who was also waiting for their drink to pick up my drink with their hand on the part where I’m supposed to drink.The male behind the counter working told me and my partner we could still take the drink even though the mouth part of the drink had already been contaminated.What’s the point of asking for a name for the order if they’re not going to use it?
Alana M
I went in today to get drinks for my staff since the other drive through location off Barnes is closed. The employees working WERE BEYOND RUDE, AND DISRESPECTFUL. One worker said my drink was “disgusting, and meant for fat people” when it’s literally a matcha latte with cold foam and oat milk. On top of that when they made it, it was 50% foam. It’s a $9 for them to give me foam. The staff was rude the entire time they made my order and I am beyond upset with how they treated me. I will never get any drink from here again.
Alana Matthies
I went in today to get drinks for my staff since the other drive through location off Barnes is closed. The employees working WERE BEYOND RUDE, AND DISRESPECTFUL. One worker said my drink was “disgusting, and meant for fat people” when it’s literally a matcha latte with cold foam and oat milk. On top of that when they made it, it was 50% foam. It’s a $9 for them to give me foam. The staff was rude the entire time they made my order and I am beyond upset with how they treated me. I will never get any drink from here again.
Kaela Martin
Line was short but we waited over 10 min for a cake pop and frappacino.
Mindy S
The girl making drinks made mine wrong, and it was also very watery. I nicely asked if it had enough espresso, and mentioned that there was no cold foam (it costs $1.25 or something). She gave me a rude look and remade it. I think it has even less espresso now. I've worked in the food service before. Mistakes happen! But she clearly doesn't like or care about her job, which stinks for the customers who look forward to their mental-health-in-a-cup. :(
Amazing coffee and amazing service. Give those employees a raise!!
Atmosphere: 5
Food: 5
Service: 5
Just my point of view
Soooooo…. It takes a lot for me to leave a really negative review, but I was really unhappy with the service at this Starbucks in Target.I ordered a large English breakfast tea with milk. I said I did not want the milk steamed. When I received my drink it was cold. I asked the barista if she could warm it up. She said she could not warm it up and gave me half a small cup of hot water. I told her it was very cold and the hot water would not fix it. She responded, with an attitude and said you ordered it half tea and half milk and you didn’t want the milk steamed— it’s going to be cold. I told her I did not order it half and half, I just asked for milk.I got a little annoyed because while I realized the cashier could have misunderstood me, there was no reason for the attitude. Eventually, she asked me if I wanted her to make my tea again and I said yes. My second cup of tea was let’s say mediocre at best. A large tea comes with two teabags. Mine did not. I asked a second tea bag and we both looked at the empty carton tea hanging on the wall. With her now commonplace attitude she told me to wait while she got some more tea. When she returned with the tea she asked me if I wanted her to make the tea again or if I just wanted the tea bag. I told her I would just take it and add it to my tea myself.I am deliberately not mentioning the barista‘s name. I respect people who work in the service industry and frankly I do not think I could do their job. However, the barista definitely made my large tea with one tea bag hoping I wouldn’t notice. For a person like me who takes their tea seriously, it makes a difference. Poor attitude and service.
Raine
Soooooo…. It takes a lot for me to leave a really negative review, but I was really unhappy with the service at this Starbucks in Target.I ordered a large English breakfast tea with milk. I said I did not want the milk steamed. When I received my drink it was cold. I asked the barista if she could warm it up. She said she could not warm it up and gave me half a small cup of hot water. I told her it was very cold and the hot water would not fix it. She responded, with an attitude and said you ordered it half tea and half milk and you didn’t want the milk steamed— it’s going to be cold. I told her I did not order it half and half, I just asked for milk.I got a little annoyed because while I realized the cashier could have misunderstood me, there was no reason for the attitude. Eventually, she asked me if I wanted her to make my tea again and I said yes. My second cup of tea was let’s say mediocre at best. A large tea comes with two teabags. Mine did not. I asked a second tea bag and we both looked at the empty carton tea hanging on the wall. With her now commonplace attitude she told me to wait while she got some more tea. When she returned with the tea she asked me if I wanted her to make the tea again or if I just wanted the tea bag. I told her I would just take it and add it to my tea myself.I am deliberately not mentioning the barista‘s name. I respect people who work in the service industry and frankly I do not think I could do their job. However, the barista definitely made my large tea with one tea bag hoping I wouldn’t notice. For a person like me who takes their tea seriously, it makes a difference. Poor attitude and service.
Colleen Jones
I had a great experience today with the baristas going above and beyond in their customer service! A noticeable trend of bad customer service is happening at a lot of companies.Today gave me hope that not all is lost!
Cindy H
I ordered my coffee after I did my shopping at Target today. I can’t believe how rude both baristas were. The one that took my order was not friendly and seemed irritated that I could not hear her or understand her when she was talking to me. The barista that was making my coffee put one of my drinks on the counter without saying who it was for or what it was. Another customer was also waiting for her drinks so I asked her what the drink was. She very rudely said what it was and then got my other drink. I asked for stoppers and she acted put out that I would “bother” her. I won’t be patronizing this Starbucks again. I’ll gladly drive a couple of miles down the street to get my coffee. I’m appreciated there and am thanked for my business unlike this Starbucks inside the Target on Bloomington. Terrible!
Lovely place, but it's marked as a drive through location. It's a Target. I think driving through would be frowned upon.
Atmosphere: 3
Food: 3
Service: 5
The drink was amazing, but I got my drink after many people who were behind me in line.
Atmosphere: 4
Food: 5
Service: 4
This is my favorite Starbucks in Colorado Springs. I go here at least once a week. The young lady, I believe her name in Cherish, always remembers my name. All the staff are kind and efficient.
I pay $7 for them to fill the cup like this. I got a tall drink in my grande. I like this starbucks they always make my drink right, but a $7 drink 75% filled is a rip off. (Posted pic of cup)
Atmosphere: 5
Food: 3
Service: 5
Drink made wrong and not fixed.
The employees at this Starbucks don’t call out orders by the individuals name on the cup. That led to an individual who was also waiting for their drink to pick up my drink with their hand on the part where I’m supposed to drink.The male behind the counter working told me and my partner we could still take the drink even though the mouth part of the drink had already been contaminated.What’s the point of asking for a name for the order if they’re not going to use it?
I went in today to get drinks for my staff since the other drive through location off Barnes is closed. The employees working WERE BEYOND RUDE, AND DISRESPECTFUL. One worker said my drink was “disgusting, and meant for fat people” when it’s literally a matcha latte with cold foam and oat milk. On top of that when they made it, it was 50% foam. It’s a $9 for them to give me foam. The staff was rude the entire time they made my order and I am beyond upset with how they treated me. I will never get any drink from here again.
I went in today to get drinks for my staff since the other drive through location off Barnes is closed. The employees working WERE BEYOND RUDE, AND DISRESPECTFUL. One worker said my drink was “disgusting, and meant for fat people” when it’s literally a matcha latte with cold foam and oat milk. On top of that when they made it, it was 50% foam. It’s a $9 for them to give me foam. The staff was rude the entire time they made my order and I am beyond upset with how they treated me. I will never get any drink from here again.
Line was short but we waited over 10 min for a cake pop and frappacino.
The girl making drinks made mine wrong, and it was also very watery. I nicely asked if it had enough espresso, and mentioned that there was no cold foam (it costs $1.25 or something). She gave me a rude look and remade it. I think it has even less espresso now. I've worked in the food service before. Mistakes happen! But she clearly doesn't like or care about her job, which stinks for the customers who look forward to their mental-health-in-a-cup. :(
Restaurantji Recommends
Amazing coffee and amazing service. Give those employees a raise!!
Atmosphere: 5
Food: 5
Service: 5
Soooooo…. It takes a lot for me to leave a really negative review, but I was really unhappy with the service at this Starbucks in Target.I ordered a large English breakfast tea with milk. I said I did not want the milk steamed. When I received my drink it was cold. I asked the barista if she could warm it up. She said she could not warm it up and gave me half a small cup of hot water. I told her it was very cold and the hot water would not fix it. She responded, with an attitude and said you ordered it half tea and half milk and you didn’t want the milk steamed— it’s going to be cold. I told her I did not order it half and half, I just asked for milk.I got a little annoyed because while I realized the cashier could have misunderstood me, there was no reason for the attitude. Eventually, she asked me if I wanted her to make my tea again and I said yes. My second cup of tea was let’s say mediocre at best. A large tea comes with two teabags. Mine did not. I asked a second tea bag and we both looked at the empty carton tea hanging on the wall. With her now commonplace attitude she told me to wait while she got some more tea. When she returned with the tea she asked me if I wanted her to make the tea again or if I just wanted the tea bag. I told her I would just take it and add it to my tea myself.I am deliberately not mentioning the barista‘s name. I respect people who work in the service industry and frankly I do not think I could do their job. However, the barista definitely made my large tea with one tea bag hoping I wouldn’t notice. For a person like me who takes their tea seriously, it makes a difference. Poor attitude and service.
Soooooo…. It takes a lot for me to leave a really negative review, but I was really unhappy with the service at this Starbucks in Target.I ordered a large English breakfast tea with milk. I said I did not want the milk steamed. When I received my drink it was cold. I asked the barista if she could warm it up. She said she could not warm it up and gave me half a small cup of hot water. I told her it was very cold and the hot water would not fix it. She responded, with an attitude and said you ordered it half tea and half milk and you didn’t want the milk steamed— it’s going to be cold. I told her I did not order it half and half, I just asked for milk.I got a little annoyed because while I realized the cashier could have misunderstood me, there was no reason for the attitude. Eventually, she asked me if I wanted her to make my tea again and I said yes. My second cup of tea was let’s say mediocre at best. A large tea comes with two teabags. Mine did not. I asked a second tea bag and we both looked at the empty carton tea hanging on the wall. With her now commonplace attitude she told me to wait while she got some more tea. When she returned with the tea she asked me if I wanted her to make the tea again or if I just wanted the tea bag. I told her I would just take it and add it to my tea myself.I am deliberately not mentioning the barista‘s name. I respect people who work in the service industry and frankly I do not think I could do their job. However, the barista definitely made my large tea with one tea bag hoping I wouldn’t notice. For a person like me who takes their tea seriously, it makes a difference. Poor attitude and service.
I had a great experience today with the baristas going above and beyond in their customer service! A noticeable trend of bad customer service is happening at a lot of companies.Today gave me hope that not all is lost!
I ordered my coffee after I did my shopping at Target today. I can’t believe how rude both baristas were. The one that took my order was not friendly and seemed irritated that I could not hear her or understand her when she was talking to me. The barista that was making my coffee put one of my drinks on the counter without saying who it was for or what it was. Another customer was also waiting for her drinks so I asked her what the drink was. She very rudely said what it was and then got my other drink. I asked for stoppers and she acted put out that I would “bother” her. I won’t be patronizing this Starbucks again. I’ll gladly drive a couple of miles down the street to get my coffee. I’m appreciated there and am thanked for my business unlike this Starbucks inside the Target on Bloomington. Terrible!