“Ben & Jerry's is renowned for its exceptional service, attributed to its commitment to customer satisfaction. Their staff, exemplified by Nicole, goes above and beyond to create a welcoming and enjoyable experience for patrons. The ice cream quality is top-notch, crafted with premium ingredients and innovative flavors, ensuring a delicious treat for every customer. Nicole's dedication and passion contribute significantly to the overall positive atmosphere, making her an invaluable asset to the team and enhancing the reputation of Ben & Jerry's as a provider of both excellent service and exceptional ice cream. Nicole is definetly my favorite ice cream server with her fantastic service, great ice cream flavor suggestions , etc the list could go on!“
“Bloom is one of my favorite spots in Hartford! Fabulous tea and coffee, outstanding pastries made with love and passion, beautiful floral arrangements. Stunning and cozy atmosphere and most importantly, kind shop owners that care deeply about their community.Highly recommend!“
“Hope is amazing to deal with. Ordering our cake was an easy process. The 3-tier cake for my 6 year old granddaughter was a spotlight at her party. It was beautiful just like we envisioned. we had tons of compliments that it was not only beautiful, it was delicious as well.“
“My gf and I went here recently. The guy told her they were closed but told us to come in. He was very accommodating. When he saw me on crutches he told me I didn't need to come in I could tell him what I wanted and he would bring it to me. That was very very good customer service on his part. I did decline and went inside as I didn't know what I wanted for sure. I hope management sees this review and passes it on to the worker as he deserves to see this and be connmended for his awesome customer service. We will definitely be back. I wish I got his name but I didn't all I know is the guy had a accent.“
“Best cake ever!! Amazing in design (the photo I provided matched the cake wonderfully) and the taste was as impressive. It’s hard to get both from a custom cake. Our grandchildren Loved it!! We got a Marvel Superhero cake. My husband and I highly recommend!“
“Fantastic customer service in a world where it's often lacking. Visited on Sunday at 7 pm, and two young ladies provided excellent assistance. Unlike the West Hartford location, this place efficiently managed orders, was fast, attentive, and the shakes were fantastic. Overall, a great experience - "10/10."“
“Thank you to Carol and Heather for creating the most beautiful and tasty cake for my cousin's dragon themed baby shower. The shower was at a tea house so Heather topped the cake with an adorable dragon in a teacup which was so fitting for the occasion! The cake flavor itself was a recommendation from Carol: coconut cake with raspberry filling and was very good. My cousin is gluten free which is why I got this cake but majority of the people at the shower were not gluten free and couldn't even tell the difference. In fact, they are still talking about how amazing it was!“