(March 24, 2024 11:11 am) I ordered through uber eats. Uber driver told me how dunkin worker got upset when asked to toast bagels and add whip cream to drinks.At first she said she already made them as to imply she couldn't remake the items. Then went ahead and "remade" them in agressive manner. Uber driver specified for whip cream to be added to BOTH drinks...worker added whip cream to ONE drink (very poor amount was added) and the presentation with the drink and overall order was terrible! Never ordering from this dunkin again. Absolutely ridiculous. As a former dunkin worker I know this is not how a customer should be treated...EVER! You should NEVER say you already made it! Just simply re-make the order.
Food: 1
Service: 1
Tamara Clemon
On Friday morning December 8, 2023. I went to this Dunkin to obtain my small hot Caramel coffee light & sweet. While the employees were polite and attentive and service was quick. My coffee was barely hot keep in mind if Ice Coffee was my preferred order. I would of ordered that instead of cup of hot that was barely hot.
Rich Connelly
They are serving day-old bagels, and they do not have a variety.Rude
Atmosphere: 1
Food: 1
Service: 1
Nathan Green
It clearly says that the store closes at 8pm. When I get there at 7:35pm the person working ignores me standin there for about 5 minutes or so an then snudely says "we're closed" the signs says 8pm. She replies "I dont care what the closing says, we are closed"
Peter Newman
This is a gas station/ oil change place no Dunkin’ here
Kassandra M.
They made me wait for 15 minutes just for the snaack bacon and they were giving out food to folks that just got there. And all of them there are very slow workers and they are very rude.
John Leavitt
30 minute wait for a cup of coffee
Sandra Kadawu
Pricey avocado toast.
Christopher Saints
Always have my fresh donuts just wished they were 24 hours
Tyler Y.
The location is disgusting, orders are constantly incorrect and they are always out of products I don't understand how this location is still operating. Short staffed causes long waits
Staff are doing their best at this Dunkin' Donuts in a very small Mobil gas station convenience store. The Dunkin' takes up at least half of the cramped c-store area, so you can't argue that it doesn't get enough emphasis. This place gets crowded very, very fast. It is a much more crowded and less snazzy environment than the Dunkins on the Merritt/Wilbur Cross rest stops. If you're stopping here for gas (one of the most expensive in New Haven), walking from a nearby motel, or bicycling Long Wharf and need your donut fix NOW, this is a Dunkin'. It will, with sufficient patience, provide you with a donut and coffee. If you have the option of getting your Dunkin' fix elsewhere, the one downtown on Church is not worse, and the fancy one out US-1 north, beyond the lift bridge, is much larger.
Cory Anderson
James and Maria are great. See them every morning. Good service.
Donnette Reid
Pleasant staff. Prompt service.
vanessa thigpen
The person waiting on me was in a terrible mood which I pick up on an the service was slow
(March 24, 2024 11:11 am) I ordered through uber eats. Uber driver told me how dunkin worker got upset when asked to toast bagels and add whip cream to drinks.At first she said she already made them as to imply she couldn't remake the items. Then went ahead and "remade" them in agressive manner. Uber driver specified for whip cream to be added to BOTH drinks...worker added whip cream to ONE drink (very poor amount was added) and the presentation with the drink and overall order was terrible! Never ordering from this dunkin again. Absolutely ridiculous. As a former dunkin worker I know this is not how a customer should be treated...EVER! You should NEVER say you already made it! Just simply re-make the order.
Food: 1
Service: 1
On Friday morning December 8, 2023. I went to this Dunkin to obtain my small hot Caramel coffee light & sweet. While the employees were polite and attentive and service was quick. My coffee was barely hot keep in mind if Ice Coffee was my preferred order. I would of ordered that instead of cup of hot that was barely hot.
They are serving day-old bagels, and they do not have a variety.Rude
Atmosphere: 1
Food: 1
Service: 1
It clearly says that the store closes at 8pm. When I get there at 7:35pm the person working ignores me standin there for about 5 minutes or so an then snudely says "we're closed" the signs says 8pm. She replies "I dont care what the closing says, we are closed"
This is a gas station/ oil change place no Dunkin’ here
They made me wait for 15 minutes just for the snaack bacon and they were giving out food to folks that just got there. And all of them there are very slow workers and they are very rude.
30 minute wait for a cup of coffee
Pricey avocado toast.
Always have my fresh donuts just wished they were 24 hours
The location is disgusting, orders are constantly incorrect and they are always out of products I don't understand how this location is still operating. Short staffed causes long waits
Restaurantji Recommends
Good place for all
Staff are doing their best at this Dunkin' Donuts in a very small Mobil gas station convenience store. The Dunkin' takes up at least half of the cramped c-store area, so you can't argue that it doesn't get enough emphasis. This place gets crowded very, very fast. It is a much more crowded and less snazzy environment than the Dunkins on the Merritt/Wilbur Cross rest stops. If you're stopping here for gas (one of the most expensive in New Haven), walking from a nearby motel, or bicycling Long Wharf and need your donut fix NOW, this is a Dunkin'. It will, with sufficient patience, provide you with a donut and coffee. If you have the option of getting your Dunkin' fix elsewhere, the one downtown on Church is not worse, and the fancy one out US-1 north, beyond the lift bridge, is much larger.
James and Maria are great. See them every morning. Good service.
Pleasant staff. Prompt service.
The person waiting on me was in a terrible mood which I pick up on an the service was slow