I ordered on my mobile app because I was stuck at work unfortunately because I love coming here now the new management is absolutely amazing the staff is friendly and kind even when busyDietary restrictions: Had a lot of modifications due to allergies and to my surprise everything was correct will be visiting in person next
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme
Stephanie Kat
This is the only Taco Bell that has taken my allergy seriously! The lady on the mic even confirmed everyone changed gloves and wiped down the line before preparing my food! I'm very grateful for their time and consideration. Usually I have to deconstruct my food to remove the food I can't ingest.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Crunchwrap Supreme
Chris Roberts
It’s a Taco Bell. Clean, easy access, fast service. Will more than likely go here again as it is located right next to the Tesla chargers. Drive thru seems pretty fast but I’ve only ever used the indoors
Atmosphere: 5
Food: 5
Service: 5
Alize Sherrell
Im sitting here at 530pm on sunday March 24th as i can hear the entire staff Bickering back and forth as there seems to be some kind of fued between them all. There was some sort of public arguement about drawers being short shouldnt be done in front of paying customers. One on the cell phone at the register no greeting no Acknowledgment to anyone up front waiting for help. Just absolutely no customer service skills what so ever high tension and negative vibes i did not like the way i felt in here or any of the things i heard being said. No way to run a bussiness having been a manager at a subway and cumberland farms before i got where i am today this is far from how id run things. The manager should surely address the service here. The gentleman that handed me my food was however pleasant no name tag present but if i were a manager if review my crew and or cameras to evaluate the situation here.
Atmosphere: 1
Food: 4
Service: 1
Tharun Suryadevara
The worst service i had ever seen and they dont even carying about customers
Atmosphere: 1
Service: 1
Ricardo Soto
Clean and
Atmosphere: 5
Food: 5
Service: 5
Teri T
Employees were very nice! I ordered ahead in the app and my order was ready for pick up very
Service: 5
Rebecca Angulo
We ordered for pick up via the app, two different transactions to use our rewards. Luz, an employee at this Taco Bell location, was extremely rude and nasty while barely explaining their policy on not being able to give two separate pick up orders through the drive thru. I understand this is a policy placed by corporate, but there's a better way to enforce said policy than speaking so unprofessionally to a customer.We asked if we could back up a little to trip the sensor, if that was the issue. She responded with: "nah we ain't doing that". They made us circle around twice and wait in line two times for 7 minutes (each time) for two orders made by the same two people in the same car, even though both orders were ready to be picked up. We got into a bit of an argument with Luz at the drive thru window. They did not put the extra sauces for my order or give me a fork, even though I ordered a meal that required a fork. I had to share my boyfriend's fork after he ate his meal. The crunchwrap barely had any meat in it.I get that this is a Taco Bell but at the end of the day, there should be a certain quality of service, even with fast food restaurants. There was no quality in the service we received. There's no reason why any employee working in the service industry should ever speak like that to a customer. If there was an issue with communication or inability to explain said policy, Luz should have gotten her manager to explain things in a calm, patient, and logical manner as to avoid a confrontation that happened that night.If Luz, IS the manager at this establishment, then that makes a lot of sense why this specific location has a bad reputation in the town of Vernon.
Atmosphere: 1
Food: 2
Service: 1
Lazee Llama
Couldn't order food at counter. Staff was fairly rude about it. Food was decent. Dining room and kitchen were quite the mess.
Atmosphere: 2
Food: 4
Service: 1
Chris F
The franchise owner needs to be removed and the whole place cleaned out. I’ve been to Taco Bell’s in over 20 different states. This Vernon location is consistently the worse I’ve ever been. Love Taco Bell. This is really a shame.
PROs- food , location , indoor seating , drive throughCONs- serviceeeeee,Stopped in for a quick meal. ? I like the kiosks to order stuff . Lots and lots of items in the menu . Easy to order it through their kiosks. Lots and lots of seating inside to dine in. Drive in available … restrooms available too..Wish the service was good . We didn’t have card , so had to order there . Whoever working were busy . Wish they had one more employee to help them . Took some time and atlast got our order . Food was good . Always love their chalupas. Overall a good experience with food but service could be better ..
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Nachos, Taco, Burrito Supreme
I really Killhackers
I'd give 0 stars if I could,horrible food and even worse
Atmosphere: 1
Food: 1
Service: 1
vedant shah
I came here to get my food and it took an hour for them to make it. I waited at the counter and everyone working looked at me and didn't say a word. I am also vegetarian. And my son got a 5 layer burrito it wasn't even 5 layers and had beef. I swapped it out with beans but they didn't care. I got a replacement ofc but still this is ridiculousVegetarian options: It's grea bu check before u eat because they make mistakes
I think someone needs to check their service. Several times, it's happened to me. I usually order vegetables chalupa, spicy potato soft taco, and burritos, but the fillings seem lacking. It's like I'm just eating tortilla with sauce and lettuce. And what's the point of the filling if you only get 2-3 pieces of potato in the spicy potato soft taco
Atmosphere: 4
Food: 1
Service: 1
Gavin Jackowski
Had an issue with the app where someone took my order. The manager, Vincent, helped me out as best as he could and apologized even when it was no fault of his own or the rest of the staff.
I ordered on my mobile app because I was stuck at work unfortunately because I love coming here now the new management is absolutely amazing the staff is friendly and kind even when busyDietary restrictions: Had a lot of modifications due to allergies and to my surprise everything was correct will be visiting in person next
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme
This is the only Taco Bell that has taken my allergy seriously! The lady on the mic even confirmed everyone changed gloves and wiped down the line before preparing my food! I'm very grateful for their time and consideration. Usually I have to deconstruct my food to remove the food I can't ingest.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Crunchwrap Supreme
It’s a Taco Bell. Clean, easy access, fast service. Will more than likely go here again as it is located right next to the Tesla chargers. Drive thru seems pretty fast but I’ve only ever used the indoors
Atmosphere: 5
Food: 5
Service: 5
Im sitting here at 530pm on sunday March 24th as i can hear the entire staff Bickering back and forth as there seems to be some kind of fued between them all. There was some sort of public arguement about drawers being short shouldnt be done in front of paying customers. One on the cell phone at the register no greeting no Acknowledgment to anyone up front waiting for help. Just absolutely no customer service skills what so ever high tension and negative vibes i did not like the way i felt in here or any of the things i heard being said. No way to run a bussiness having been a manager at a subway and cumberland farms before i got where i am today this is far from how id run things. The manager should surely address the service here. The gentleman that handed me my food was however pleasant no name tag present but if i were a manager if review my crew and or cameras to evaluate the situation here.
Atmosphere: 1
Food: 4
Service: 1
The worst service i had ever seen and they dont even carying about customers
Atmosphere: 1
Service: 1
Clean and
Atmosphere: 5
Food: 5
Service: 5
Employees were very nice! I ordered ahead in the app and my order was ready for pick up very
Service: 5
We ordered for pick up via the app, two different transactions to use our rewards. Luz, an employee at this Taco Bell location, was extremely rude and nasty while barely explaining their policy on not being able to give two separate pick up orders through the drive thru. I understand this is a policy placed by corporate, but there's a better way to enforce said policy than speaking so unprofessionally to a customer.We asked if we could back up a little to trip the sensor, if that was the issue. She responded with: "nah we ain't doing that". They made us circle around twice and wait in line two times for 7 minutes (each time) for two orders made by the same two people in the same car, even though both orders were ready to be picked up. We got into a bit of an argument with Luz at the drive thru window. They did not put the extra sauces for my order or give me a fork, even though I ordered a meal that required a fork. I had to share my boyfriend's fork after he ate his meal. The crunchwrap barely had any meat in it.I get that this is a Taco Bell but at the end of the day, there should be a certain quality of service, even with fast food restaurants. There was no quality in the service we received. There's no reason why any employee working in the service industry should ever speak like that to a customer. If there was an issue with communication or inability to explain said policy, Luz should have gotten her manager to explain things in a calm, patient, and logical manner as to avoid a confrontation that happened that night.If Luz, IS the manager at this establishment, then that makes a lot of sense why this specific location has a bad reputation in the town of Vernon.
Atmosphere: 1
Food: 2
Service: 1
Couldn't order food at counter. Staff was fairly rude about it. Food was decent. Dining room and kitchen were quite the mess.
Atmosphere: 2
Food: 4
Service: 1
The franchise owner needs to be removed and the whole place cleaned out. I’ve been to Taco Bell’s in over 20 different states. This Vernon location is consistently the worse I’ve ever been. Love Taco Bell. This is really a shame.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
PROs- food , location , indoor seating , drive throughCONs- serviceeeeee,Stopped in for a quick meal. ? I like the kiosks to order stuff . Lots and lots of items in the menu . Easy to order it through their kiosks. Lots and lots of seating inside to dine in. Drive in available … restrooms available too..Wish the service was good . We didn’t have card , so had to order there . Whoever working were busy . Wish they had one more employee to help them . Took some time and atlast got our order . Food was good . Always love their chalupas. Overall a good experience with food but service could be better ..
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Nachos, Taco, Burrito Supreme
I'd give 0 stars if I could,horrible food and even worse
Atmosphere: 1
Food: 1
Service: 1
I came here to get my food and it took an hour for them to make it. I waited at the counter and everyone working looked at me and didn't say a word. I am also vegetarian. And my son got a 5 layer burrito it wasn't even 5 layers and had beef. I swapped it out with beans but they didn't care. I got a replacement ofc but still this is ridiculousVegetarian options: It's grea bu check before u eat because they make mistakes
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Nachos, Crunchy Tacos Supreme, Bean Burrito
I think someone needs to check their service. Several times, it's happened to me. I usually order vegetables chalupa, spicy potato soft taco, and burritos, but the fillings seem lacking. It's like I'm just eating tortilla with sauce and lettuce. And what's the point of the filling if you only get 2-3 pieces of potato in the spicy potato soft taco
Atmosphere: 4
Food: 1
Service: 1
Had an issue with the app where someone took my order. The manager, Vincent, helped me out as best as he could and apologized even when it was no fault of his own or the rest of the staff.
Service: 5