Dunkin'

In Mobil Gas Station / Drive Thru, 261 Saw Mill Rd, West Haven
(203) 931-9068

Recent Reviews

Frank Zen

I generally like this place but they gave me a regular coffee that they tried to pass off as Midnight. Midnight is very strong and what they gave me was very weak. I could only taste Splenda and barely tasted the coffee. I HATE weak coffee. Especially in the morning. I ended up pouring it out and making my own pot, which defeats the purpose. Go to the one across from Walmart instead. At least they'll make a fresh pot of Midnight instead of trying to pull a fast one with WEAK COFFEE!!! ONE STAR!!!!

Atmosphere: 3

Food: 1

Service: 1

Mandy Mens

If I could give 0 stars I would. Worseeeee customer service. I asked for my sandwich to be cut in half like I do always and the lady told me she couldn’t do that for me. I asked why and she said her manager said if they didn’t wanna do it then they didn’t have to. Mind you I always get my sandwiches cut in half always. Even at this location with no problems what so ever and then all of sudden she can’t? Like how long is it gonna take to cut a sandwich and she’s soooo rude as well.Never again!!!!!

Atmosphere: 1

Food: 1

Service: 1

Ahmed Fahmy

I think they only pick the worst people to work there. Very rude staff and the worst customer service ever.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: English Muffin, Egg and Cheese

Berat Celik

Horrible service, I waited 20 minutes for a late, to get an attitude..

Atmosphere: 1

Service: 1

Melissa Breglia

If I could leave zero stars I would. I noticed flys all over the food, Upon bringing it to the Managers attention she was very rude, Dismissive. I asked her name and she refused. One of her employees said her name is Melissa but looked fearful of answering the questions. Health department will be called. Place was absolutely disgusting

Atmosphere: 1

Food: 1

Service: 1

Kevin Meeks

What a bunch of losers that work at this particular location... New manager Melissa , complete slob...

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bagels

ucmeinurdreams Millie

Got great service ? and the environment was

Atmosphere: 4

Food: 4

Service: 4

dajae rose

Slowest establishment ever don’t even bother going in the moring on a weekday made me 25 min late to work because of how slow the service is

Michael Mucherino

Had The Worst Experience And It Wasn't The First Time. I was in the drive through for 15 to 20 min between ordering and getting my colada and donuts when I got the colada there was barely any ice in it was like milk. 2 cars who ordered behind me ended up leaving and not even getting there food cause how long it took. Also The ladies talking at the driveway don't sound to happy.

M Marie

Terrible service all the time. How you don’t have cream cheese spread??? Your place of business is all about bagels cream cheese and coffee so how you don’t have any of it. Customer service is terrible. Order online food is not ready when you pick up.

Tonya Thomas

Never go there… The slowest Dunkin ever!

Kaylani T.

listen man … idek what to say lmfaoo. just pick another place. i hate how the ovens be off at 1 pm. Man YOU KNOW u just don’t want to make food & stop talking junk about other people man, that is just foul.

Jeannine W.

Went in to use restroom and said no. Marked restroom and we are paying customers. Dunkin and gas. Rude employees and dirty place. Never come here again!O

Marissa H

Any time I come here it’s the worst customer service. The employees(mainly morning/afternoon staff) treat it like a frat house..yelling, playing around, and almost purposely take forever to make your order. They literally threw my bag of food to each other jokingly the other day and dropped it causing them to tell me to wait another 5 minutes and make a whole new order. All I got for an apology was the girl at the window laughing at the situation thinking I’d find it funny as well. Mind you I’ve never shown or displayed any annoyance to them cause I wanna give people the benefit of doubt. Only reason I continue to go here is because they make everything correct but yeah i don’t know who the manager is but do better hiring at this location.

Ana-Maria Morogan

Really bad customer. They couldn’t even make a toast and when we ordered donuts instead it took forever to put together 6 donuts and 3 drinks. Maybe in the morning they have better customer service…very disappointed …

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