Dunkin'
$ • Coffee Shops, Donuts
Hours:
760 Main St, Winsted
(860) 738-4000
Customers' Favorites
Dunkin' Donuts Reviews
Worst customer service EVER! Management, please, please, please hire people that have at least ONE ounce of pride in the work that they do or in the very least provide your employees with enough training to: 1. Not offend a customer by ignoring them, not greeting them, and/or saying things through the drive through mic while the mic is still on. 2. Provide the correct order to a paying customer...especially at the drive through....you know, so they don't have to park and get out of the car after going through a drive through. This happens frequently. As an aside....I have NEVER had an issue with customer service, product quality or anything else at the other DD down the road. I've been going there for ten years and I guess it's worth it to drive that one extra mile.
Ratings
Menu
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
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I normally never complain but a woman took my order, I was standing waiting for my coffee several people got their order. I go to the counter to ask them about my coffee and they got defensive and continued to say that didn’t see me over the counter.