Potbelly

$ • Sandwich Shops, Fast Food, Salad

Hours:
555 12th St NW, Washington
(202) 347-7100

Customers' Favorites

Potbelly Sandwich Shop Reviews

Restaurantji Rating
3.3 (152)
Restaurantji Rating

Had a wonderful experience with your employee Austin. I was having one of those days where I kept encountering unpleasant people and situations and then I entered your restaurant and was pleasantly served by Austin. He was so friendly and kind and didn’t mind explaining the contents of every salad even though there was a menu board hanging from the ceiling which I didn’t see until later. I never ate here before so I didn’t know anything. Thank you for hiring kind and helpful...read full review

Restaurantji Rating

Potbelly (Washington DC: 555 12th street) is a great restaurant. Our servers Nishan and Mason were very kind as they took care of our group of 24 people 1 hour before closing time. The food was delicious and prepared quickly considering they only had two staff on duty at the time. Thanks again guys!!!

Restaurantji Rating

Great job to Denise for her customer service and a great sandwich. There was miscommunication on toppings and Denise quickly addressed the situation and went above and beyond to ensure that the next sandwich was perfect and the drink. I was surprised when I called in and reported the issue and she stated it was no problem and said she remembered the order. How is that possible out of all the orders that come in? When I went in to pick up the order, she remembered me even though...read full review

More Reviews(152)

Ratings

Hours

Monday 8AM - 7PM
Tuesday 8AM - 7PM
Wednesday 8AM - 7PM
Thursday 8AM - 7PM
Friday 8AM - 7PM
Saturday 8AM - 7PM
Sunday 8AM - 7PM
Updated on: