Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
1051 N Dupont Hwy, Dover
(302) 678-4782
Customers' Favorites
Cold Stone Creamery Reviews
Order incorrect called said there was fudge "What little we had left" mine didn't have Carmel but after first answer didn't even bother to ask. Call the customer don't take it upon yourself to make food decisions for anyone else.
Went in for my sons 18th birthday cake that he wanted. Employee told me I can order one and have by 12pm the next day. Went the next day and they never made it. They didn’t call me to warn me it wasn’t completed. The same employee I spoke to the day befero made 3 different excuses on why it wasn’t done. They took no responsibility for there lack of care and customer service. Manager/owner was no help!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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Ordered larger pint size & (not quite) half gallon…both only filled 3/4. The workers behind the counter didn’t care and said that was all they were mixing. Called owner to complain multiple times & no call back. Such a shame since we love their ice cream. It’s been more than 2 years and haven’t been back since. (Coincidentally, had last 3 of 4 visits like this & decided enough was finally enough!)If the owner doesn’t care, I don’t need to spend my money there. There...read full review