Staff were very friendly, they made a mistake with my order, but they corrected it right away. Food was good and prices were reasonable.
Atmosphere: 4
Food: 5
Service: 5
Diana Gonzalez
my sister and I picked up our food everything was on time, hot, and no issues. Geat atmosphere the lady that helped us was Maria. She had a great personality and very friendly. Thanks so much Maria! We also tried the new Honey hot pizza and wings.
My pizza was a bit overcooked, but the staff seemed friendly.
Atmosphere: 3
Food: 3
Service: 4
Amina Abdulhadi
This is my go to location. They are very professional, the location is clean, and the manager is very personable. My order is always accurate, never had a problem. 5/5 highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Jon Byler
Hadn't had Pizza Hut in a few years, but I've always liked their stuffed crust. It was ok, but I was disappointed. The crust was very thin in the middle and fat on the side. It was way more chewy and tough than I remember.
Atmosphere: 3
Food: 3
Service: 3
Charles Orr
I grew up as a Domino’s kid because I could never stand the Pizza Hut near Dover Downs in Dover, DE. My mom would order Pizza Hut from there sometimes and I always hated it. Fast forward 20 years, I’m 31 now and had a late night pizza craving at 12:30am. Only pizza joint still open is Pizza Hut so I call them for an order. Two medium 1 topping pizzas and a big Dr. Pepper come out to like $29 delivered. Comes quick, like not even 20 minutes. I’m instantly blown away by the cheese to sauce ratio.. you know how most places you get too much cheese and too little sauce? Yeah, well this was the opposite way around. I’m a sauce guy to the extent I buy marinara sauce on the side to supplement for the lack of sauce in the pizza, but I did not need it for this special time. Each bite was like soft deep dish paradise, a blend of flavor from the pepperoni of one pizza and jalapeño from the other back to back. The leftovers were somehow just as good as they were fresh, which caused me to eat leftover Pizza Hut for breakfast, lunch, dinner, and midnight snack the next day. I ordered another pizza the day after because I needed more of this. This one was nearly as good as the first, and when I had leftovers just now they were of the exact caliber of yesterday’s. I can’t stop eating it for some reason. I don’t know what’s in this pizza but it makes me want more. The sauce is truly unrivaled. If you are a sauce enthusiast when it comes to pizza, give this particular Pizza Hut a shot.
Love Pizza Hut and so glad there is still one open in Smyrna Delaware..like always from this location my personal pan pizza today was PERFECT, fresh, full of ingredients, hot, quick THANK YOU STAFF for DELICIOUS LUNCH, oh and like always staff was in uniform with name tag, not that that’s important to me, miserable, negative people going to complain anywhere they go, so just keep being you Smyrna Pizza Hut, I enjoy the business
Atmosphere: 4
Food: 5
Service: 5
C Belle
Workers looked dirty.. no uniform on supervisor. Rude didn't want to help. Pushed me order online. No display of the menu. Disgusting. Took my money to another restaurant.
Atmosphere: 1
Service: 1
PKHT Jim (PKHT Jim)
Ordered online, got the order right. Can't ask for more than that.
Ordered delivery yesterday. Missing pepperoni on my pizza along with a missing red pepper shaker they charge you $0.99 for.I tried calling and could never get anyone other than the machine. I even left a message. Never got a call back. I understand if they are short staffed and busy, but someone should have called me back. I'm disappointed to the point I will not order from this store again. I like pizza hut, but not worth the issues.
Food: 3
Service: 1
Bronze KTS
pizza was destroyed when it got to us, pizza was a little too crispy.
Food: 2
Service: 4
Matthew Shaffner
Appalling Service and Incompetent Management:I am writing this review to express my absolute dismay with the service and management at Pizza Hut located in Smyrna, DE (19977).During my visit on November 7th, I encountered a manager who displayed an alarming lack of competence. It is astounding that this individual continues to hold a position of authority within the establishment despite her clear inability to comprehend the simplest aspects of the menu.Not only did this manager refuse to include breadsticks with my Pasta Bowl, an item that should automatically be included, but she also had the audacity to blame the receipt for her own ignorance. It appears that she can only read what's printed on that piece of paper and lacks any knowledge or understanding of the overall menu.It is disheartening to note that my previous complaints, relayed through surveys and direct calls to customer service, have been met with complete indifference. This indicates a severe lack of regard for customer feedback and an unwillingness to address long-standing issues.I cannot stress enough how crucial it is for Pizza Hut to take immediate action against this inept manager. It is evident that discussions and complaints have fallen on deaf ears, and customers continue to suffer as a result of her incompetence. The dismissiveness and lack of corrective action are simply unacceptable.In light of these ongoing problems, I strongly urge potential visitors to think twice before dining at the Pizza Hut in Smyrna. The lackluster service and ineffective management will undoubtedly overshadow any positives the establishment may have.Pizza Hut, I implore you to value your customers and take swift action to rectify this dire situation. Your failure to do so will only further cement my decision to never step foot in your establishment again.
Atmosphere: 1
Food: 1
Service: 1
Clark Gangewere
They always have been good, have had a few mistakes with them, but they always make up for it. Highly recommend.Parking: They always have plenty of parking there
Rude workers who will steal your money AND your food. We placed an order around 10pm and were told it would be 30 minutes or so.11:45 the delivery driver pulled in our driveway THEN NEVER GOT OUT and DROVE AWAY WITHOUT DELIVERING FOOD. Called the "restaurant" Ave a worker answered with were closed. We said we were calling to check on our order and she's responded not treat yet, without even figuring out who were were, then hung up. Still charged. No food. And no one answers the phone to get our money back. Surprised this place is still in business.
My favorite pizza
Atmosphere: 5
Food: 5
Service: 5
Staff were very friendly, they made a mistake with my order, but they corrected it right away. Food was good and prices were reasonable.
Atmosphere: 4
Food: 5
Service: 5
my sister and I picked up our food everything was on time, hot, and no issues. Geat atmosphere the lady that helped us was Maria. She had a great personality and very friendly. Thanks so much Maria! We also tried the new Honey hot pizza and wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breaded Boneless Wings, Pepperoni Pizza
My pizza was a bit overcooked, but the staff seemed friendly.
Atmosphere: 3
Food: 3
Service: 4
This is my go to location. They are very professional, the location is clean, and the manager is very personable. My order is always accurate, never had a problem. 5/5 highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Hadn't had Pizza Hut in a few years, but I've always liked their stuffed crust. It was ok, but I was disappointed. The crust was very thin in the middle and fat on the side. It was way more chewy and tough than I remember.
Atmosphere: 3
Food: 3
Service: 3
I grew up as a Domino’s kid because I could never stand the Pizza Hut near Dover Downs in Dover, DE. My mom would order Pizza Hut from there sometimes and I always hated it. Fast forward 20 years, I’m 31 now and had a late night pizza craving at 12:30am. Only pizza joint still open is Pizza Hut so I call them for an order. Two medium 1 topping pizzas and a big Dr. Pepper come out to like $29 delivered. Comes quick, like not even 20 minutes. I’m instantly blown away by the cheese to sauce ratio.. you know how most places you get too much cheese and too little sauce? Yeah, well this was the opposite way around. I’m a sauce guy to the extent I buy marinara sauce on the side to supplement for the lack of sauce in the pizza, but I did not need it for this special time. Each bite was like soft deep dish paradise, a blend of flavor from the pepperoni of one pizza and jalapeño from the other back to back. The leftovers were somehow just as good as they were fresh, which caused me to eat leftover Pizza Hut for breakfast, lunch, dinner, and midnight snack the next day. I ordered another pizza the day after because I needed more of this. This one was nearly as good as the first, and when I had leftovers just now they were of the exact caliber of yesterday’s. I can’t stop eating it for some reason. I don’t know what’s in this pizza but it makes me want more. The sauce is truly unrivaled. If you are a sauce enthusiast when it comes to pizza, give this particular Pizza Hut a shot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lovers Pizza, Pepperoni Pizza
Love Pizza Hut and so glad there is still one open in Smyrna Delaware..like always from this location my personal pan pizza today was PERFECT, fresh, full of ingredients, hot, quick THANK YOU STAFF for DELICIOUS LUNCH, oh and like always staff was in uniform with name tag, not that that’s important to me, miserable, negative people going to complain anywhere they go, so just keep being you Smyrna Pizza Hut, I enjoy the business
Atmosphere: 4
Food: 5
Service: 5
Workers looked dirty.. no uniform on supervisor. Rude didn't want to help. Pushed me order online. No display of the menu. Disgusting. Took my money to another restaurant.
Atmosphere: 1
Service: 1
Ordered online, got the order right. Can't ask for more than that.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered delivery yesterday. Missing pepperoni on my pizza along with a missing red pepper shaker they charge you $0.99 for.I tried calling and could never get anyone other than the machine. I even left a message. Never got a call back. I understand if they are short staffed and busy, but someone should have called me back. I'm disappointed to the point I will not order from this store again. I like pizza hut, but not worth the issues.
Food: 3
Service: 1
pizza was destroyed when it got to us, pizza was a little too crispy.
Food: 2
Service: 4
Appalling Service and Incompetent Management:I am writing this review to express my absolute dismay with the service and management at Pizza Hut located in Smyrna, DE (19977).During my visit on November 7th, I encountered a manager who displayed an alarming lack of competence. It is astounding that this individual continues to hold a position of authority within the establishment despite her clear inability to comprehend the simplest aspects of the menu.Not only did this manager refuse to include breadsticks with my Pasta Bowl, an item that should automatically be included, but she also had the audacity to blame the receipt for her own ignorance. It appears that she can only read what's printed on that piece of paper and lacks any knowledge or understanding of the overall menu.It is disheartening to note that my previous complaints, relayed through surveys and direct calls to customer service, have been met with complete indifference. This indicates a severe lack of regard for customer feedback and an unwillingness to address long-standing issues.I cannot stress enough how crucial it is for Pizza Hut to take immediate action against this inept manager. It is evident that discussions and complaints have fallen on deaf ears, and customers continue to suffer as a result of her incompetence. The dismissiveness and lack of corrective action are simply unacceptable.In light of these ongoing problems, I strongly urge potential visitors to think twice before dining at the Pizza Hut in Smyrna. The lackluster service and ineffective management will undoubtedly overshadow any positives the establishment may have.Pizza Hut, I implore you to value your customers and take swift action to rectify this dire situation. Your failure to do so will only further cement my decision to never step foot in your establishment again.
Atmosphere: 1
Food: 1
Service: 1
They always have been good, have had a few mistakes with them, but they always make up for it. Highly recommend.Parking: They always have plenty of parking there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sides, Cheese Sticks, Pepperoni Pizza
Rude workers who will steal your money AND your food. We placed an order around 10pm and were told it would be 30 minutes or so.11:45 the delivery driver pulled in our driveway THEN NEVER GOT OUT and DROVE AWAY WITHOUT DELIVERING FOOD. Called the "restaurant" Ave a worker answered with were closed. We said we were calling to check on our order and she's responded not treat yet, without even figuring out who were were, then hung up. Still charged. No food. And no one answers the phone to get our money back. Surprised this place is still in business.