“Thank you to all our guests for your compliments and creative criticism. I’m the General Manager of this Dunkin. I greatly appreciate your comments. Please come in again! We’ve changed a lot of our rules. We have been training our employees to give amazing customer service. There has been a lot of improvements compared to the past. We’d greatly appreciate if you come stop by again! We love our customers!“
“Excellent service, located in Bethesda hospital East lobby!!! Rudolph, Rere, and Bri were VERY good and provided great customer service. All of the customers waiting along with us were commenting on how professional, accommodating and friendly they were. I travel a lot and stop at DDs throughtout the country. They were by far, some of the best employees I've encountered. Thanks so much for the great customer service!“
“I can honestly say this is probably the nicest D&D I’ve ever been to. Clean and Set up to look nice. I saw 2 tables of people having a business meeting & 2 others of kids working on their hm/wk. I made a mistake on my order & they guy fixed it without a fuss. The brisket breakfast was ok. The meat was a bit fatty & not enough of it.
Parking: Lots of stores and restaurants as well as a weirdly shaped parking lot made it difficult to find parking. They did have 2 10-minute spots!“
“always great, kinda inconsistent sometimes and a little slow but overall good place to get your coffee. Sometimes waiting around for the food to be made can take a little while so patience is definitely needed.
Parking: Has a whole plaza parking lot“
“The help is friendly the food was hot and fresh there just went under remodel looks nice store all ways clean but if you go inside you have to order from a kiosk machine don't go early morning because the drive back up and you have to park by staples or home depot and walk over because parking is not enoughspots at that dunkin and the rest of the stores
Parking: Not enough parking close to dunkin donuts“
“Clean environment. amazing customer service food is always as requested.Don't have a drive thru only down side, hobbies sleep behind the bushes is the only downside. The team they have will definitely make it up and worth your trip tho I'd definitely recommend they do have a ramp available for wheelchairs makes it nice they don't take bills over $50 the location is resealable.“
“DD has a good donut and the coffee is really good. the service is very good and polite and the selection of products is good and always fresh. The breakfast sandwiches are made to order and are low price but are good .a good stop for the family.“
“This dunkin is really clean and the staff super friendly. Me and a coworker went for a quick bite we ordered some drinks they were having a happy hour. So we ended up with a free drink. The bathroom had a machine that automatically had a new seat cover placed between costumers. Next time i will be sure to snap some photos.“
“They transferred the manager Polly over to this Dunkin and that was the best decision they’ve made! She is always smiling and training everyone with kindness and efficiency.
I know this place is only going to get better from here.“
“❗MUST READ ... January 2024 ... ⭐⭐⭐⭐⭐ ... these are hard to find ... AND SO WORTH the search ... a great doctor, a great teacher, a great friend, a great partner, a great mentor, etc ...and also really outstanding Customer Service ...JOSH ... is the gentleman who helped me out at 7:30 am ... and this young man is taking care of four customers in-line ... two additional customers picking up (pre-ordered) and his colleague lady co-hort at the baking breakfast station making it ALL HAPPEN ❗and my order included a "Cup-of-Joe" + a 12 assorted donut box ...Very swift ... polite ... and thoroughly detailed ... shared with me the costs and the better options to choose for my order ... WHILE also letting the other customers know "in just a few more minutes I will be done with the gentleman and you are next ... thank you for waiting ...JOSH is also the "owner" of the establishment and that aligned perfectly with the service he was providing ...May all his team share in his manner and style to make sure the customer is appreciated ... receives what they ordered ... and experience an outstanding Customer Service and really great fresh hot coffee ❗“
“An above average Dunkin' Donuts for a small little place.The staff is very polite, efficient and accurate. The coffee nice hot and tasty.Not much in the way of seating, but I'm a carry-out sort of guy. A bit of a limited selection of baked goods, likely due to the limited wall space. But what was there was very fresh and appetizing.Unlike some other D&D's, the promotional specials were visible right at the register.It's in the Whitworth Farms strip mall, so there is some competition with nearby eateries, etc., for parking, but you can usually find a spot close enough.“
“My sister, her husband and I were looking to grab a quick bite while traveling at 5:30 am today. The employees were so nice to us at such an early time. Food came out really fast and the bacon on my breakfast sandwich was so tasty and crispy! Thank you to the employees for being such a good sport and serving us with a smile.Kudos to this location!“