Emery Thompson

15350 Flight Path Dr, Brooksville
(718) 588-7300

Recent Reviews

Randolph Clutter

Great quality equipment, spectacular service.

Edward Varipapa

The backbone of my small business. A breeze to operate and clean. Built like a tank. Easy purchase process from start to finish with quick and easy shipping.

Jolene Gonzales

Received my new machine. Just love it! Family owned business great to work and smooth transition. Highly recommend!!!

Uptown Creamery

Can’t say enough good things about Christi and Mikaila. They made the process seem less as we transitioned from the CB 350 to the 24 quart machine. Steve and Mike is a great resource for information and has always been available when we’ve had questions about anything.

B Parker

I received my CB 350 Batch freezer on 02/21/2024, and I was like a kid on Christmas. It is easier than Steve demonstrates. I've already invented some of my own recipes. The customer service is outstanding. They answered all of my questions. Steve doesn't mind sharing his knowledge and experience to help you get started. I'm looking forward to ordering a 24qt freezer in the near future.

Anthony Luise

We just received our new 24 quart batch freezer. I must say, it’s even easier to use then what Steve told us it would be. We learned more about making ice and ice cream before we even received it at their facility. It was a great little lesson and tour, and I couldn’t have been happier. Looking forward to a long career for my family in the Italian ice and ice cream business. Thanks to everybody at Emery Thompson for the education and all your support.Thanks again,AnthonySlipp’s IceDunedin Florida

Tye Sheets

We ordered the 44QT Batch freezer and it has been a game changer for us. The customer service with Emery Thompson is top notch. They kept us updated every step of the way.

Amy Tounkara

The best products and the support team is fabulous; thank tou

Roger S.

Just getting into the business and I was advice to get an ET batch freezer and I did, the machines are great, easy to use, and durable, that is the reason why they are the #1 in the market. What I enjoyed the most about this experience was the customer service, I was able to reach out the Christi via email and Mike and they were always very responsive and available to answer any doubt. I will continue to do business with ET for many more years, not just because of the great product they offer, but mostly for the people. Thank you!

J.D. Thorne

Emery Thompson has gone above and beyond trying to make my business a success. Their online materials and recipes make it easy to learn how to use their machines and take a lot of the stress and worry out of opening up a new frozen desserts business. Their great customer service and accessibility has made me confident that if I ever have a concern they will be ready to help me out.

Mike Maddux

We recently purchased a 24 qrt Emery Thompson batch freezer and also attended their "Ice Cream University". It was a blast getting to meet Steve, Christi and Hippee Jeff. We have been very impressed with the customer service and dedication to building a quality product right here in the U.S. If you are looking for a great frozen dessert machine and fabulous customer service, then I would highly recommend Emery Thompson.

maitri tanna

We had a wonderful experience with Emory Thompson team. Each and every member there is an expert of their own department. They patiently listen, follow-up timely, provide the right and good recommendations. What more do you need!Every company should have such a well-trained team.Highly recommend to anyone who is looking to get an ice cream machine.

Rollin Amore

I just bought my 3rd machine in 2 years. Highest quality machine available. Customer support and service is excellent.

K.R Cain

I recently acquired the Emery Thompson Batch Freezer for my ice cream business, and I am thrilled to share my experience with this incredible machine. It's safe to say that this has been an absolute game-changer for my business, and here's why:Unparalleled Quality: The Emery Thompson Batch Freezer has taken the quality of my ice cream to a whole new level. The consistency, creaminess, and smoothness of my ice cream batches are now simply unmatched. Every scoop that comes out of this machine is an absolute delight.Efficiency at Its Best: Time is money in the ice cream business, and the Emery Thompson Batch Freezer has proven to be incredibly efficient. It processes large quantities of ice cream in a surprisingly short amount of time without compromising on quality. This has not only boosted our production but also allowed us to serve more customers during peak hours.Versatility: One of the standout features of this batch freezer is its versatility. Whether I'm making classic vanilla or experimenting with unique and exotic flavors, the Emery Thompson Batch Freezer handles it all with ease. The flexibility it offers in terms of recipes and mix-ins has allowed me to cater to a diverse customer base.Built to Last: This machine is built like a tank. It's robust, sturdy, and clearly designed for the long haul. The durability of the Emery Thompson Batch Freezer gives me peace of mind, knowing that it's an investment that will serve my business for years to come.User-Friendly: While it may look intimidating, the Emery Thompson Batch Freezer is surprisingly user-friendly. It's easy to operate and maintain, and the company provides excellent support and resources to ensure that you get the most out of your machine.The Emery Thompson Batch Freezer has been an absolute game-changer for my ice cream business. It has elevated our product quality, improved our efficiency, and helped us stand out in a competitive market. If you're serious about making exceptional ice cream and taking your business to the next level, I wholeheartedly recommend the Emery Thompson Batch Freezer. It's worth every penny and then some!

Timothy Shackton

Christie was very helpful. Shaved the blades and offered parts, in and out the door in less than a half hour. The machine is rock solid for many years now. I love it. Thank you!

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