Today was my first experience at this surgery center. I, of course was very nervous lol! I had a 10:30 appointment for a minor routine procedure. The staff was extremely professional and put me at ease as soon as I walked through the door. I am a real pain when it comes to finding a vein for an IV! I always kid around and say how can this large body have tiny veins lol! My nurse was very calming and sweet. The place is pretty cold so they actually attached heat to warm me up! I met with the Anesthesia Dr. and he put me at ease. The operating room staff was friendly and introduced themselves. Before I knew it I was out and then up! I was in recovery with a lovely nurse who watched over me. Next thing I knew I was dressed and out and there was David waiting for me. I met with the doctor and everything was good! Thank You Cape Coral Surgery Center for making my day better than I could have imagined! PS-Thanks to the nurse who called me twice to give me instructions!
Mike Harden
They gave me the wrong directions, I tried to call & no one at the answering service knew the address. I finally got somebody on the phone but she could not give me exact directions. It gave me anxiety, that is not good before a procedure.The doctor and nurse were amazing.
Google user
I went in Monday afternoon for shoulder repair surgery. I did not know the time of the surgery until the Friday before but I do understand the reasons why. I am sure it is an anxious time for all that are undergoing a procedure. I was not as stressed as I would normally be under the circumstances. I found the staff to be very professional, efficient and warm, friendly and caring. Every effort was made to make me comfortable physically and mentally. They were truly outstanding. I am not easily impressed so for me to write this review is a testament that they were absolutely phenomenal and that I was blessed to have them take such good care of me. I would highly recommend this facility to anyone needing surgery. I was truly blown away.
ANNE HANSEN
I went in Monday afternoon for shoulder repair surgery. I did not know the time of the surgery until the Friday before but I do understand the reasons why. I am sure it is an anxious time for all that are undergoing a procedure. I was not as stressed as I would normally be under the circumstances. I found the staff to be very professional, efficient and warm, friendly and caring. Every effort was made to make me comfortable physically and mentally. They were truly outstanding. I am not easily impressed so for me to write this review is a testament that they were absolutely phenomenal and that I was blessed to have them take such good care of me. I would highly recommend this facility to anyone needing surgery. I was truly blown away.
Blake Reeves
Be prepared to wait. An appointment means they MAY see you in an hour
Theresa Balars
Wouldn’t tell us when our surgery was going to happen until the night before, which should have been a red flag from the get-go. Every day for the past 3 days prior we kept calling them, asking when we were scheduled to get our surgery, and they always said “Oh we’ll call you, don’t worry, don’t worry.” Eventually, they told us 1pm was our appointment, and when we arrived at 12:40 we were told they scheduled an additional patient to our surgeon at our exact appointment time, and that they were going to take them first (even though we arrived first). Made us wait 3 HOURS before we could get our surgery, which was an additional 4 HOURS. At this place for a total of 7 hours. Kept seeing other patients check in, wait 20 minutes or so, then get called back for their appointment. You can imagine how upsetting this was, especially since we were not allowed to eat or drink anything ever since midnight the night before. Felt like torture, and the staff didn’t seem very receptive to our situation. I understand that it’s mostly out of their control, but why the lack of communication? Why schedule us for an appointment that some other person was going to take anyway? Do they realize we haven’t been able to eat or drink anything for 19 hours? It got to the point where we were the only ones left in the waiting room, even the staff clocked out for the rest of the night before we were seen.TL;DR: Find a different surgery center, these people will waste your time and not care at all. Taking the extra 30 minutes or so to drive somewhere else is better than waiting hours in the waiting room for no reason.
Sherry Boddy
I was so nervous, sweating profusely, & trembling like a leaf (had just lost my husband only days before)... when I went in... But, Pam was an absolute doll, calmed me down in her soothing way, gave me cool air to help with the sweating, explained everything & was just everything you want in a nurse... During my procedure, Maggie Mae & Shawna were so sweet & consoling as I was hurting so badly... They even came over to see me in post-op... Then, I met Christine in post-op who I think I just added to my new friend list... She was amazing!!! Not sure who called my driver, but Christine walked me to the door & the car... She had a very calming effect on me, in my state...As an old, retired nurse, I have a level of care that I provided my patients with, as what I expect... I was not let down here... Everyone I came in contact with were outstanding professionals... I could not have had better care!!!I will be going back in about 10 days for surgery & I am hoping I get these extremely warm & compassionate women again... You are blessed with an amazing staff!!!
Frank Fraile
This surgery center has been truly a horrific experience. If your doctor suggests this location immediate reconsider if they are looking out for your best interest as a patient.0 communication between patients and the scheduling people. I waited 3 hours after arriving on time for a surgery and was told I have to wait for the doctor to finish another patient which they scheduled at the same time as me. 3 hours later and nothing yet.Avoid this place at all costs!! Save your sanity.
Lacey Schmick
These are the most sincere, sweetest thoughtful people o could have encountered!! Went in for a surgery and was blessed by EVERY person that I came in contact with from the time I walked in the door to the sweet nurse that wheeled me out. The best group if people!!!
Today was my first experience at this surgery center. I, of course was very nervous lol! I had a 10:30 appointment for a minor routine procedure. The staff was extremely professional and put me at ease as soon as I walked through the door. I am a real pain when it comes to finding a vein for an IV! I always kid around and say how can this large body have tiny veins lol! My nurse was very calming and sweet. The place is pretty cold so they actually attached heat to warm me up! I met with the Anesthesia Dr. and he put me at ease. The operating room staff was friendly and introduced themselves. Before I knew it I was out and then up! I was in recovery with a lovely nurse who watched over me. Next thing I knew I was dressed and out and there was David waiting for me. I met with the doctor and everything was good! Thank You Cape Coral Surgery Center for making my day better than I could have imagined! PS-Thanks to the nurse who called me twice to give me instructions!
They gave me the wrong directions, I tried to call & no one at the answering service knew the address. I finally got somebody on the phone but she could not give me exact directions. It gave me anxiety, that is not good before a procedure.The doctor and nurse were amazing.
I went in Monday afternoon for shoulder repair surgery. I did not know the time of the surgery until the Friday before but I do understand the reasons why. I am sure it is an anxious time for all that are undergoing a procedure. I was not as stressed as I would normally be under the circumstances. I found the staff to be very professional, efficient and warm, friendly and caring. Every effort was made to make me comfortable physically and mentally. They were truly outstanding. I am not easily impressed so for me to write this review is a testament that they were absolutely phenomenal and that I was blessed to have them take such good care of me. I would highly recommend this facility to anyone needing surgery. I was truly blown away.
I went in Monday afternoon for shoulder repair surgery. I did not know the time of the surgery until the Friday before but I do understand the reasons why. I am sure it is an anxious time for all that are undergoing a procedure. I was not as stressed as I would normally be under the circumstances. I found the staff to be very professional, efficient and warm, friendly and caring. Every effort was made to make me comfortable physically and mentally. They were truly outstanding. I am not easily impressed so for me to write this review is a testament that they were absolutely phenomenal and that I was blessed to have them take such good care of me. I would highly recommend this facility to anyone needing surgery. I was truly blown away.
Be prepared to wait. An appointment means they MAY see you in an hour
Wouldn’t tell us when our surgery was going to happen until the night before, which should have been a red flag from the get-go. Every day for the past 3 days prior we kept calling them, asking when we were scheduled to get our surgery, and they always said “Oh we’ll call you, don’t worry, don’t worry.” Eventually, they told us 1pm was our appointment, and when we arrived at 12:40 we were told they scheduled an additional patient to our surgeon at our exact appointment time, and that they were going to take them first (even though we arrived first). Made us wait 3 HOURS before we could get our surgery, which was an additional 4 HOURS. At this place for a total of 7 hours. Kept seeing other patients check in, wait 20 minutes or so, then get called back for their appointment. You can imagine how upsetting this was, especially since we were not allowed to eat or drink anything ever since midnight the night before. Felt like torture, and the staff didn’t seem very receptive to our situation. I understand that it’s mostly out of their control, but why the lack of communication? Why schedule us for an appointment that some other person was going to take anyway? Do they realize we haven’t been able to eat or drink anything for 19 hours? It got to the point where we were the only ones left in the waiting room, even the staff clocked out for the rest of the night before we were seen.TL;DR: Find a different surgery center, these people will waste your time and not care at all. Taking the extra 30 minutes or so to drive somewhere else is better than waiting hours in the waiting room for no reason.
I was so nervous, sweating profusely, & trembling like a leaf (had just lost my husband only days before)... when I went in... But, Pam was an absolute doll, calmed me down in her soothing way, gave me cool air to help with the sweating, explained everything & was just everything you want in a nurse... During my procedure, Maggie Mae & Shawna were so sweet & consoling as I was hurting so badly... They even came over to see me in post-op... Then, I met Christine in post-op who I think I just added to my new friend list... She was amazing!!! Not sure who called my driver, but Christine walked me to the door & the car... She had a very calming effect on me, in my state...As an old, retired nurse, I have a level of care that I provided my patients with, as what I expect... I was not let down here... Everyone I came in contact with were outstanding professionals... I could not have had better care!!!I will be going back in about 10 days for surgery & I am hoping I get these extremely warm & compassionate women again... You are blessed with an amazing staff!!!
This surgery center has been truly a horrific experience. If your doctor suggests this location immediate reconsider if they are looking out for your best interest as a patient.0 communication between patients and the scheduling people. I waited 3 hours after arriving on time for a surgery and was told I have to wait for the doctor to finish another patient which they scheduled at the same time as me. 3 hours later and nothing yet.Avoid this place at all costs!! Save your sanity.
These are the most sincere, sweetest thoughtful people o could have encountered!! Went in for a surgery and was blessed by EVERY person that I came in contact with from the time I walked in the door to the sweet nurse that wheeled me out. The best group if people!!!
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