I can definitely see why BK is struggling. The new renovations are nice, the employees were very nice, but the onion rings looked like fried calamari. I'm not sure if they were burned or were sitting under a heat lamp for hours. At least our original chicken sandwiches were fresh. It's been a few years since I've been to a Burger King -- 2 in my area shut down -- and the quality of the food has not improved, even with a nice new building.
Atmosphere: 4
Food: 3
Service: 5
mike hollin
Brand new building, and its all down hill from there. Slowest moving creature on earth working the register. Attitude just waiting to explode. Not a single napkin holder in the place. You have to go back to the counter and wait, just like the customer before you and after you….
Atmosphere: 2
Food: 3
Service: 1
Clark Kent
Not pulling forward with no one else in line…
Atmosphere: 1
Food: 1
Service: 1
Tim miT
We just left The dining room was so sticky dirty tables etc If that’s how they keep up cleaning in the lobby imagine what they looking the other way at in the kitchen
Atmosphere: 1
Service: 1
Hector De Leon
Cannot believe what I have kept coming when I knew it was going to be 20 min for a lousy whopper jr. Very slow very slow. I finally decide to give up.
Toby Mitchell
I waited in drive through for 15 mins, then another 15 to get a small drink,
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper Jr
Victoria Parks
Absolutely horrible service. Extremely slow and the food was horrible. I sat in the drive-thru for about 15 mins alone for my food to not be right. I went inside to try to correct and there is a building full of employees, so why were they so slow was my immediate question. The woman at the front counter had a very nasty attitude; extremely rude. The only nice employees was the guy in the drive-thru (although he moved VERY SLOW) and a young man who was on the line, cooking. He came out to use the restroom and he was the only one who came out with a smile and apologized for the delay. He said he would have jumped on the front counter, but he didn’t know how to work the computer (don’t know if that’s true or not). Everything about today’s visit was bad, just bad. I will not be returning… ever.
AVOID THIS PLACE AT ALL COSTS. WORST CUSTOMER SERVICE IVE EVER SEEN.
Atmosphere: 1
Food: 3
Service: 1
Grief Tactic
Just not a good location, bad service all around, from taking the order to making it to bagging it was all really bad. 2 lanes is a mistake as both have seperate employees where one was too busy to take orders and had one lane going 2 and 3 cars per one in the other. No napkins no sauce after asking and had to pull up and wait in a parking space for only a whopper jr
Atmosphere: 2
Food: 3
Service: 1
Soni Rivera
They may have remodeled the building, but the service still sucks. Drive thru is supposed to be fast, yet you still sit at the order board 10mins before u get attached and then u wait forever to get the food at the window ?♀️
Not even organized chaos. I doubt that anyone knows what the other person is doing at this location. I ordered 8 "chicken fries" and a drink and it took near 20 minutes to get my food. Numerous other orders which were placed after I had ordered were brought out ahead of mine. There was a couple that had ordered before me and had to sit through the same ordeal. When I finally received my order and sat to eat, the "chicken fries" were cold and rubbery. I'm not sure what Burger King has going on, but if this store is typical of what's going on corporation wide, they may as well throw in the towel and fold up shop immediately! This was the absolute poorest visit that I've experienced at any Burger King. I will take my business elsewhere or starve before I patronize another Burger King location.
Atmosphere: 1
Food: 1
Service: 2
Santiago Nieves
This place have the worst customer service, waiting 25 min before place my order the cashier ignore us after 25 min we leave the location.i like Burger King but i am not going to this place again.
Service: 1
L W
Owner needs to replace incredibly slow register/order line with a kiosk.
I can definitely see why BK is struggling. The new renovations are nice, the employees were very nice, but the onion rings looked like fried calamari. I'm not sure if they were burned or were sitting under a heat lamp for hours. At least our original chicken sandwiches were fresh. It's been a few years since I've been to a Burger King -- 2 in my area shut down -- and the quality of the food has not improved, even with a nice new building.
Atmosphere: 4
Food: 3
Service: 5
Brand new building, and its all down hill from there. Slowest moving creature on earth working the register. Attitude just waiting to explode. Not a single napkin holder in the place. You have to go back to the counter and wait, just like the customer before you and after you….
Atmosphere: 2
Food: 3
Service: 1
Not pulling forward with no one else in line…
Atmosphere: 1
Food: 1
Service: 1
We just left The dining room was so sticky dirty tables etc If that’s how they keep up cleaning in the lobby imagine what they looking the other way at in the kitchen
Atmosphere: 1
Service: 1
Cannot believe what I have kept coming when I knew it was going to be 20 min for a lousy whopper jr. Very slow very slow. I finally decide to give up.
I waited in drive through for 15 mins, then another 15 to get a small drink,
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper Jr
Absolutely horrible service. Extremely slow and the food was horrible. I sat in the drive-thru for about 15 mins alone for my food to not be right. I went inside to try to correct and there is a building full of employees, so why were they so slow was my immediate question. The woman at the front counter had a very nasty attitude; extremely rude. The only nice employees was the guy in the drive-thru (although he moved VERY SLOW) and a young man who was on the line, cooking. He came out to use the restroom and he was the only one who came out with a smile and apologized for the delay. He said he would have jumped on the front counter, but he didn’t know how to work the computer (don’t know if that’s true or not). Everything about today’s visit was bad, just bad. I will not be returning… ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets, Whopper, Fries
AVOID THIS PLACE AT ALL COSTS. WORST CUSTOMER SERVICE IVE EVER SEEN.
Atmosphere: 1
Food: 3
Service: 1
Just not a good location, bad service all around, from taking the order to making it to bagging it was all really bad. 2 lanes is a mistake as both have seperate employees where one was too busy to take orders and had one lane going 2 and 3 cars per one in the other. No napkins no sauce after asking and had to pull up and wait in a parking space for only a whopper jr
Atmosphere: 2
Food: 3
Service: 1
They may have remodeled the building, but the service still sucks. Drive thru is supposed to be fast, yet you still sit at the order board 10mins before u get attached and then u wait forever to get the food at the window ?♀️
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Certification experience
I really enjoyed my visit workers were
Atmosphere: 5
Food: 5
Service: 5
Not even organized chaos. I doubt that anyone knows what the other person is doing at this location. I ordered 8 "chicken fries" and a drink and it took near 20 minutes to get my food. Numerous other orders which were placed after I had ordered were brought out ahead of mine. There was a couple that had ordered before me and had to sit through the same ordeal. When I finally received my order and sat to eat, the "chicken fries" were cold and rubbery. I'm not sure what Burger King has going on, but if this store is typical of what's going on corporation wide, they may as well throw in the towel and fold up shop immediately! This was the absolute poorest visit that I've experienced at any Burger King. I will take my business elsewhere or starve before I patronize another Burger King location.
Atmosphere: 1
Food: 1
Service: 2
This place have the worst customer service, waiting 25 min before place my order the cashier ignore us after 25 min we leave the location.i like Burger King but i am not going to this place again.
Service: 1
Owner needs to replace incredibly slow register/order line with a kiosk.
Atmosphere: 5
Food: 5
Service: 1