Worst service ever, out side speakers don't work, gave me the wrong food not what I ordered, fries were cold, totally horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Duane Fuller
I have never felt compelled to leave a review of any business until i stopped at the fern park Krystal location in front of Lowe's off of 1792. The food i would not feed a stray dog. I watched the guy making food keep pulling up his pants with both hands and continued making food. Hair on the rim of my cup. Sprite tastes like garden hose. Not one pleasantry uttered. It wont happen again. No need for a robot response
Atmosphere: 1
Food: 1
Service: 1
Maddi Lumbert
As someone who worked in the food industry for years, it pains me to have to leave such an awful review. I've never been yelled at so profusely by an employee before. First of all, the speaker is down in the drive-thru, so orders have to be taken at the window. No big deal, I understand and I wait. After waiting quietly for about ten minutes in line, an elderly black woman behind the window asked me for my order. I asked for 4 krystal burgers with cheese - my usual. She got it wrong by putting in something with "pick 5", so I repeated "4 krystal burgers with cheese", and then she got it correct (I thought) because she repeated that out loud back to me. What was brought out was incorrect. It was brought out by a young gentleman and he seemed kind and exhausted. Seemed like what he handed me was just regular krystal burgers without cheese. When I politely let her know that what she handed me didn't have cheese, she yelled at me and gaslit me and said I had ordered plain hamburgers. Seriously she was screaming through the window, with the veins in her neck popping, and telling me she was right and I was wrong. She continuously interrupted me when I tried to say anything. It even seemed like she was using terminology from a different restaurant at one point for what I ordered. She threw my receipt at me and said, "Look! It says it right here on the receipt! Plain hamburgers!" (The receipt says "4 Krystal Cheese" - I attached it to this review). She grabbed the bag from me violently (I had already paid unfortunately) and went inside, laughing, "Oh, I can add cheese for you!" I was genuinely so certain that she would spit in my food that I drove off. I finally had some money to treat myself to dinner tonight and drove away empty-handed after being screamed at. Someone please have a talk with that elderly woman or check on her mental health. She's literally screaming at customers in addition to getting orders wrong.
Viviana Satizabal
Location on google says it’s open 24hours and I’m here now at 1:37am on a Thursday and no one is inside and it’s very closed!
Lydia Davila
Delicious I wish there was one in Deltona Volusia county
Atmosphere: 5
Food: 5
Service: 5
Deimos Malefic
Man the Krystals lady helped me out greatly. Sorry I didn't get your name, but I was dumb and forgot my wallet, and she allowed me to gather the proper information I needed to run my card via memory. It was amazing. Hope she sees my thank you!
Service: 5
Slam St0rm
I went to the drive-through and said hello cause no one was speaking the girl over the microphone to us hold on give me a minute so I did I waited like 15 minutes then I just left. She was rude and disrespectful. Not how a fast food restaurant should be run Definitely needs improvement.
Milos leopold
how is this place still open mold everywhere ceiling pieces missing this a joke right of you own this place you should be ashamed
Ernest Bush
We were craving White Castle, but didn’t want to drive 40 minutes, so we stopped in for burgers and fries. The experience didn’t disappoint. The lady working the counter and cooking alone was fast, friendly, and efficient. Bonus: grabbed a few to go for the freezer.
Nastiest employees you’ll ever meet
Atmosphere: 1
Food: 1
Service: 1
Worst service ever, out side speakers don't work, gave me the wrong food not what I ordered, fries were cold, totally horrible experience.
Atmosphere: 1
Food: 1
Service: 1
I have never felt compelled to leave a review of any business until i stopped at the fern park Krystal location in front of Lowe's off of 1792. The food i would not feed a stray dog. I watched the guy making food keep pulling up his pants with both hands and continued making food. Hair on the rim of my cup. Sprite tastes like garden hose. Not one pleasantry uttered. It wont happen again. No need for a robot response
Atmosphere: 1
Food: 1
Service: 1
As someone who worked in the food industry for years, it pains me to have to leave such an awful review. I've never been yelled at so profusely by an employee before. First of all, the speaker is down in the drive-thru, so orders have to be taken at the window. No big deal, I understand and I wait. After waiting quietly for about ten minutes in line, an elderly black woman behind the window asked me for my order. I asked for 4 krystal burgers with cheese - my usual. She got it wrong by putting in something with "pick 5", so I repeated "4 krystal burgers with cheese", and then she got it correct (I thought) because she repeated that out loud back to me. What was brought out was incorrect. It was brought out by a young gentleman and he seemed kind and exhausted. Seemed like what he handed me was just regular krystal burgers without cheese. When I politely let her know that what she handed me didn't have cheese, she yelled at me and gaslit me and said I had ordered plain hamburgers. Seriously she was screaming through the window, with the veins in her neck popping, and telling me she was right and I was wrong. She continuously interrupted me when I tried to say anything. It even seemed like she was using terminology from a different restaurant at one point for what I ordered. She threw my receipt at me and said, "Look! It says it right here on the receipt! Plain hamburgers!" (The receipt says "4 Krystal Cheese" - I attached it to this review). She grabbed the bag from me violently (I had already paid unfortunately) and went inside, laughing, "Oh, I can add cheese for you!" I was genuinely so certain that she would spit in my food that I drove off. I finally had some money to treat myself to dinner tonight and drove away empty-handed after being screamed at. Someone please have a talk with that elderly woman or check on her mental health. She's literally screaming at customers in addition to getting orders wrong.
Location on google says it’s open 24hours and I’m here now at 1:37am on a Thursday and no one is inside and it’s very closed!
Delicious I wish there was one in Deltona Volusia county
Atmosphere: 5
Food: 5
Service: 5
Man the Krystals lady helped me out greatly. Sorry I didn't get your name, but I was dumb and forgot my wallet, and she allowed me to gather the proper information I needed to run my card via memory. It was amazing. Hope she sees my thank you!
Service: 5
I went to the drive-through and said hello cause no one was speaking the girl over the microphone to us hold on give me a minute so I did I waited like 15 minutes then I just left. She was rude and disrespectful. Not how a fast food restaurant should be run Definitely needs improvement.
how is this place still open mold everywhere ceiling pieces missing this a joke right of you own this place you should be ashamed
We were craving White Castle, but didn’t want to drive 40 minutes, so we stopped in for burgers and fries. The experience didn’t disappoint. The lady working the counter and cooking alone was fast, friendly, and efficient. Bonus: grabbed a few to go for the freezer.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Krystal
Restaurantji Recommends
My sandwiches were soggy and had too much mustard
Atmosphere: 1
Food: 1
Service: 2
Horrible
Very good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries
Ordered 12 Krystal's the volume of mustard on them was ridiculous, I love mustard but even for me it was almost an inedible amount it was all I could
Atmosphere: 2
Food: 2
Service: 2
Went thru drive and burgers were colder than my ex