I orders curbside but I had to get out to retrieve my order . I then checked the order when I got in the car and it was skimpy small portioned and not work 11$ at all . I am very unsatisfied. Went into ask for a refund for the worker to talk to me so distasteful and nonchalantly telling me they don’t do refunds .. She told me she doesn’t have a corporate number and in order for me to get the portion I paid for I have to pay for “EXTRA” when I didn’t get what I paid for from the beginning why would I pay extra . I get the açaí bowl all the time and it never looked like the one she gave me . She literally counted the blueberries when I took it back inside saying you only get 5 blueberries in the bowl.
Atmosphere: 1
Food: 1
Service: 1
Trinity G
I was extremely disappointed with the service at the location. despite waiting to be assisted, we observed an employee casually eating in view of the register. When she noticed us, instead of attending to us, she simply got up to fetch more sauce for herself and swiftly returned to her seat in the "back" in view of the us. The restaurant was virtually empty, yet not a single employee bothered to help. I have no intention of returning. It was a waste of time and effort, and undoubtedly the worst service I've ever encountered.
Kennedy
They do not close at 8. They close at 6. Making you drive all the way there for no reason.
Richh Art
I am disgusted with how i was treated this week, Maria Hernandez was the employee and she was nasty and rude to me. I ordered online at 11am for pickup at 2pm, when i got there my order wasn’t processed.. no one made the order and then they said they “ran out of the New smoothie bowls” and that “if you made an order at 11am we should’ve had your bowl to the side” okay so why didn’t you check online ordering system? Maria made it so that it was MY FAULT and didn’t want to compensate for a 24oz Smoothie, i had to beg.. I asked can i get an add on because the price of the Bowl and Smoothie were $2-$3 difference. She got an attitude and said NO I CANNOT. I asked for the manager Joe, she ignored me multiple times and said “the manager is not her he comes wherever he wants”Rude and the place looks SO RUN DOWN how do you not have a manager on site?!
Atmosphere: 1
Food: 1
Service: 1
Alexandra Mendoza
Supposedly they close at 8 but it's already several times that I come at 6 and it's closed. They should change or update the schedule, they make me come for nothing.
Delilah Dee
I ordered a peanut butter crunch, and this black lady (I’m not a racist, I don’t know her name because she doesn’t want to tell her name to me) with a red hair prepared the food like this. When I unwrapped my food, I was very disappointed how my food looks like. I always order this food in other locations and they don’t prepare like this. She is very unprofessional, lack of customer service, Definitely rude. No moral. I don’t even know how she got hired.I didn’t even try to taste or eat, I was asking my refund and she won’t give me my refund. Whenever you see this girl don’t even try to order and make your food to her.
Atmosphere: 1
Food: 1
Service: 1
Vladimir Muros
One person working only. Not available tables.
Liam G.
Quesadilla with chicken was good, blueberry's smoothie delicious, green smoothie no so good, beach club salad a lot lettuce, poor bacon and no so good . Bathrooms disgusting and services slowly and customer service no ok
Kingsley M.
I placed an order via their mobile app for pickup, but when I arrived three minutes after the designated time, the food wasn't ready. Despite there being three staff members present that night - one of whom was engaged in a personal phone call using AirPods - they appeared disorganized and confused upon hearing my name. They quickly prepared my order, but since I was in a rush to return to work, the food turned out to be undercooked and improperly prepared. Needless to say, I'm extremely upset and disappointed with the experience.
jeison p.
Do yourself a favor and stay away from this location Very bad service Runny smoothiesEmployees are dismissive and don't want to serve customers I don't even understand why they even come into work at all The inside of the store is so dark I thought the store was closed at first Also tropical smoothie don't waste your time replying to my review acting like you care Every one has been writing the same reviews for this location for 2 years and clearly you have done nothing to improve.
Awkwardly big, unfriendly, and large misunderstand with what I want to order vs what they want me to order. Weird experience. If the food is good, I'll come back but customer service and location is meh
Bobbie Klobas
The smoothie and sandwich combo is one of the best deals around and the food is delicious. Clean environment, friendly staff.
Felix Inoa
Great Smoothie and friendly Staff... Highly recommended
krystle skaziak
I waited in line with no one in front of me for 15 minutes and I've been waiting for two smoothies now for an hour...and counting...
Messiah Gholston
I used to love this location until the manager took the garbage out and then continued to make my smoothie without washing her hands ? the. Proceeded to tell me she barely touched the garbage when I watched her for 5mins.
I orders curbside but I had to get out to retrieve my order . I then checked the order when I got in the car and it was skimpy small portioned and not work 11$ at all . I am very unsatisfied. Went into ask for a refund for the worker to talk to me so distasteful and nonchalantly telling me they don’t do refunds .. She told me she doesn’t have a corporate number and in order for me to get the portion I paid for I have to pay for “EXTRA” when I didn’t get what I paid for from the beginning why would I pay extra . I get the açaí bowl all the time and it never looked like the one she gave me . She literally counted the blueberries when I took it back inside saying you only get 5 blueberries in the bowl.
Atmosphere: 1
Food: 1
Service: 1
I was extremely disappointed with the service at the location. despite waiting to be assisted, we observed an employee casually eating in view of the register. When she noticed us, instead of attending to us, she simply got up to fetch more sauce for herself and swiftly returned to her seat in the "back" in view of the us. The restaurant was virtually empty, yet not a single employee bothered to help. I have no intention of returning. It was a waste of time and effort, and undoubtedly the worst service I've ever encountered.
They do not close at 8. They close at 6. Making you drive all the way there for no reason.
I am disgusted with how i was treated this week, Maria Hernandez was the employee and she was nasty and rude to me. I ordered online at 11am for pickup at 2pm, when i got there my order wasn’t processed.. no one made the order and then they said they “ran out of the New smoothie bowls” and that “if you made an order at 11am we should’ve had your bowl to the side” okay so why didn’t you check online ordering system? Maria made it so that it was MY FAULT and didn’t want to compensate for a 24oz Smoothie, i had to beg.. I asked can i get an add on because the price of the Bowl and Smoothie were $2-$3 difference. She got an attitude and said NO I CANNOT. I asked for the manager Joe, she ignored me multiple times and said “the manager is not her he comes wherever he wants”Rude and the place looks SO RUN DOWN how do you not have a manager on site?!
Atmosphere: 1
Food: 1
Service: 1
Supposedly they close at 8 but it's already several times that I come at 6 and it's closed. They should change or update the schedule, they make me come for nothing.
I ordered a peanut butter crunch, and this black lady (I’m not a racist, I don’t know her name because she doesn’t want to tell her name to me) with a red hair prepared the food like this. When I unwrapped my food, I was very disappointed how my food looks like. I always order this food in other locations and they don’t prepare like this. She is very unprofessional, lack of customer service, Definitely rude. No moral. I don’t even know how she got hired.I didn’t even try to taste or eat, I was asking my refund and she won’t give me my refund. Whenever you see this girl don’t even try to order and make your food to her.
Atmosphere: 1
Food: 1
Service: 1
One person working only. Not available tables.
Quesadilla with chicken was good, blueberry's smoothie delicious, green smoothie no so good, beach club salad a lot lettuce, poor bacon and no so good . Bathrooms disgusting and services slowly and customer service no ok
I placed an order via their mobile app for pickup, but when I arrived three minutes after the designated time, the food wasn't ready. Despite there being three staff members present that night - one of whom was engaged in a personal phone call using AirPods - they appeared disorganized and confused upon hearing my name. They quickly prepared my order, but since I was in a rush to return to work, the food turned out to be undercooked and improperly prepared. Needless to say, I'm extremely upset and disappointed with the experience.
Do yourself a favor and stay away from this location Very bad service Runny smoothiesEmployees are dismissive and don't want to serve customers I don't even understand why they even come into work at all The inside of the store is so dark I thought the store was closed at first Also tropical smoothie don't waste your time replying to my review acting like you care Every one has been writing the same reviews for this location for 2 years and clearly you have done nothing to improve.
Restaurantji Recommends
Awkwardly big, unfriendly, and large misunderstand with what I want to order vs what they want me to order. Weird experience. If the food is good, I'll come back but customer service and location is meh
The smoothie and sandwich combo is one of the best deals around and the food is delicious. Clean environment, friendly staff.
Great Smoothie and friendly Staff... Highly recommended
I waited in line with no one in front of me for 15 minutes and I've been waiting for two smoothies now for an hour...and counting...
I used to love this location until the manager took the garbage out and then continued to make my smoothie without washing her hands ? the. Proceeded to tell me she barely touched the garbage when I watched her for 5mins.