Customer service at this location is always wonderful. Awesome food. I only gave 4 stars because it is expensive. My husband & I split a burger, fries & a shake for $25.
Atmosphere: 5
Food: 5
Service: 5
Kristina A.
I went to Burger Fi for the first time on April 3, 2024. Checked out their site first and it looked like you could get a decent burger perhaps a step above fast food. Boy was I wrong, the burger was dry, the bacon was so over done and so hard it came in a bunch of broken pieces. It didn't have any bacon tastes at all. Fries were brown and soggy, it was like everything was old. I should have just returned the food and got my money back and left. I hadn't eaten all day and I was hungry. I just didn't have the energy. The girls were nice enough at the counter but this was the absolute worst meal I have had out ever. Flavorless, the only thing that helped was the garlic aioli sauce. I dipped the fries in that. I could not taste the pepper jack cheese or the grilled onions. Three days later and I'm still thinking about it and I never leave bad reviews but it's just irking me that I ate it and did not return that awful food. Do not eat here, hopefully I save the next person from their horrible food. How do you mess up burgers and fries?
Blanca D.
Awesome burgers and fries my granddaughter love their veggie burgers and they have a nice selection of beer. Service is good.
Tomiko P.
Customer service was fantastic! Burger and fries were amazing! The seating area was clean and comforting! Great overall establishment. A must try!!!
L Randolph
Ordered cajun fries. Got regular. Asked for them to correct my order. They brought me seasoning to season my own fries. ??? Guess they didn’t think bringing the correct order was the right thing to do?
Atmosphere: 5
Food: 1
Service: 1
Danay Meneses
Excelent chicken tenders and burger. The best.
Jessica Beard
This place has some really great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Nick D.
I was going to go to the restaurant next door and saw a rather long line, so I opted to take a look in BurgerFi. Hey, there's nobody in line, great! I walked up to a touch screen and ordered one of the limited time offerings. Then I went and found a place to sit. The place is empty, but there's messes left behind everywhere. I take a seat at one of the cleaner tables and my order is eventually served by someone not unpleasant, but obviously not having a good day at work. I started with my fries. They were hot and fried to a darker brown than you normally see, and I liked this. It also had some kind of seasoning that I selected. no strong flavor and I ended up adding a lot of salt. The burger was not terribly interesting or flavorful. There were some take-out orders and people in and out, but this should be a lot more hopping on a Saturday night. Maybe there's a reason that the restaurant next door was so much busier?
Lauren H.
Give this place two stars because the young woman at the counter was trying. Came in at 8pm on a Tuesday. It took 40 mins for a burger without a bun, a small onion ring and a milk shake. The machine was out of custard. Someone eventually went to get a bag of custard. 5 mins later, custard in machine. 10 mins later still no shake. Didn't see a manager anywhere that should probably be helping it's they're overwhelmed with limited business. The girl at the counter was nice and apologized. So slow and expensive. $26 come on.
Jenny Minutillo
First time here and liked their chicken sandwich; really crispy on the outside but still tender and juicy meat! The burger was fine and the fries were just a bit salty and too brown/fried for
I'm not giving it a single star because the food was edible, but just barely. The burger did not taste like angus beef. The wings 5 wings for $9.99 were not HUGE by any means and were on the smallish size for wings. They were overcooked/overfried. The french fries were soggy. The only person working hard was the manager. His staff was some combination underpaid, poorly trained, or carefully chosen because they just didn't care. This was our first and last time at a Burgerfi. We did not have huge expectations, but we thought it might be better than the golden arch place, but it's not even at that level. Is this really what corporate chain Merica has become? Stop worrying about the Chinese. Our own corporations are killing the US.
Tim Hannah
Good food and experience.
Atmosphere: 4
Food: 5
Service: 4
J.Miles Gray
Waigu burger was out of this world. The other burger I had was ok but the bacon was crunchy and seemed low quality. I’ll be back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burgerfi Burger
John
Heard them talking about how they didn't make my order. Longest I've ever waited for a BURGER. I just left. Laughable.
Customer service at this location is always wonderful. Awesome food. I only gave 4 stars because it is expensive. My husband & I split a burger, fries & a shake for $25.
Atmosphere: 5
Food: 5
Service: 5
I went to Burger Fi for the first time on April 3, 2024. Checked out their site first and it looked like you could get a decent burger perhaps a step above fast food. Boy was I wrong, the burger was dry, the bacon was so over done and so hard it came in a bunch of broken pieces. It didn't have any bacon tastes at all. Fries were brown and soggy, it was like everything was old. I should have just returned the food and got my money back and left. I hadn't eaten all day and I was hungry. I just didn't have the energy. The girls were nice enough at the counter but this was the absolute worst meal I have had out ever. Flavorless, the only thing that helped was the garlic aioli sauce. I dipped the fries in that. I could not taste the pepper jack cheese or the grilled onions. Three days later and I'm still thinking about it and I never leave bad reviews but it's just irking me that I ate it and did not return that awful food. Do not eat here, hopefully I save the next person from their horrible food. How do you mess up burgers and fries?
Awesome burgers and fries my granddaughter love their veggie burgers and they have a nice selection of beer. Service is good.
Customer service was fantastic! Burger and fries were amazing! The seating area was clean and comforting! Great overall establishment. A must try!!!
Ordered cajun fries. Got regular. Asked for them to correct my order. They brought me seasoning to season my own fries. ??? Guess they didn’t think bringing the correct order was the right thing to do?
Atmosphere: 5
Food: 1
Service: 1
Excelent chicken tenders and burger. The best.
This place has some really great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I was going to go to the restaurant next door and saw a rather long line, so I opted to take a look in BurgerFi. Hey, there's nobody in line, great! I walked up to a touch screen and ordered one of the limited time offerings. Then I went and found a place to sit. The place is empty, but there's messes left behind everywhere. I take a seat at one of the cleaner tables and my order is eventually served by someone not unpleasant, but obviously not having a good day at work. I started with my fries. They were hot and fried to a darker brown than you normally see, and I liked this. It also had some kind of seasoning that I selected. no strong flavor and I ended up adding a lot of salt. The burger was not terribly interesting or flavorful. There were some take-out orders and people in and out, but this should be a lot more hopping on a Saturday night. Maybe there's a reason that the restaurant next door was so much busier?
Give this place two stars because the young woman at the counter was trying. Came in at 8pm on a Tuesday. It took 40 mins for a burger without a bun, a small onion ring and a milk shake. The machine was out of custard. Someone eventually went to get a bag of custard. 5 mins later, custard in machine. 10 mins later still no shake. Didn't see a manager anywhere that should probably be helping it's they're overwhelmed with limited business. The girl at the counter was nice and apologized. So slow and expensive. $26 come on.
First time here and liked their chicken sandwich; really crispy on the outside but still tender and juicy meat! The burger was fine and the fries were just a bit salty and too brown/fried for
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I'm not giving it a single star because the food was edible, but just barely. The burger did not taste like angus beef. The wings 5 wings for $9.99 were not HUGE by any means and were on the smallish size for wings. They were overcooked/overfried. The french fries were soggy. The only person working hard was the manager. His staff was some combination underpaid, poorly trained, or carefully chosen because they just didn't care. This was our first and last time at a Burgerfi. We did not have huge expectations, but we thought it might be better than the golden arch place, but it's not even at that level. Is this really what corporate chain Merica has become? Stop worrying about the Chinese. Our own corporations are killing the US.
Good food and experience.
Atmosphere: 4
Food: 5
Service: 4
Waigu burger was out of this world. The other burger I had was ok but the bacon was crunchy and seemed low quality. I’ll be back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burgerfi Burger
Heard them talking about how they didn't make my order. Longest I've ever waited for a BURGER. I just left. Laughable.
Atmosphere: 2
Food: 1
Service: 1
Amazing