Coffee Shops • $
“I didn’t get pics!I am NEW to the Dunkin’ scene. First thing I didn’t was download the app. I used it a couple of times with no problem. I used to be a Starbucks girl all the way but decided to change it up in 2024. February 1st 2024. My app wasn’t working. I decided I was close enough to the Eglin location to just stop by. I pulled up to the drive thru & was kindly greeted. I explained my app issue & a couple of ladies tried to explain the issue to me. Nothing real helpful! I had a little time before work & promised my female friend I would bring her a coffee due to her rough day. At this point I was giving up on my coffee and just wanted to get hers instead.I pulled into a parking spot looking through the app trying to re order. My window was still down from being in drive thru. This very kind lady runs out & ask me if I were the one in the drive thru with the app issue. She asked me what my drinks were & kindly ran inside to fix my order. Shout OUT to Brittany. ( sorry girl if I spelled it wrong) I am a strong believer in you never know what someone has going on. Little did she know I have had the worst 6 months of my life. I woke up today with positivity on my mind & ran with it. Brittany was exactly who I needed to meet today! Thank you for the amazing CUSTOMER SERVICE!! Thank you for reminding me the WORLD is still kind. Dunkin’ , Brittany is what Dunkin should stand for. She is amazing, kinda, hard working, & brave. Keep doing y’all’s thing. You made yourself a forever customer today.“
“I am delighted to award Dunkin’ a well-deserved five-star rating for consistently providing a delightful coffee and donut experience that starts my day off right. Known for its quick service, delicious variety of treats, and welcoming atmosphere, Dunkin’ stands out as a beloved morning ritual for many, including myself.One of the standout features of Dunkin’ is its exceptional selection of coffees and baked goods. Whether it's their rich, smooth coffee or their famous assortment of donuts, everything is always fresh and flavorful. The variety of options, including seasonal flavors and healthier choices, ensures that there’s something for everyone’s taste.The efficiency and speed of service at Dunkin’ are commendable. Even during the morning rush, the staff works with a sense of urgency and accuracy, ensuring that every order is delivered promptly and correctly. This quick service makes Dunkin’ a reliable stop for those on the go.The ambiance of Dunkin’ shops is consistently bright and inviting. The clean, comfortable seating areas provide a perfect spot for a quick break or a casual meet-up. The warm and friendly environment, combined with the aroma of coffee and baked goods, creates a welcoming atmosphere that enhances the overall experience.Customer service at Dunkin’ is noteworthy. The staff members are always cheerful and courteous, adding a personal touch to the quick-service experience. Their friendly greetings and efficient service contribute significantly to making each visit enjoyable.The commitment to convenience at Dunkin’ is evident in their mobile app and drive-thru services. The app’s order-ahead feature and rewards program make it easy and rewarding to grab your morning favorites, while the drive-thru offers an added level of convenience for those in a hurry.In conclusion, Dunkin’ offers more than just great coffee and donuts; it provides a consistently pleasant and convenient experience. Whether you’re a coffee aficionado, a donut enthusiast, or just in need of a quick, satisfying breakfast, Dunkin’ promises and delivers a five-star experience that keeps you coming back for more.j“