Issues Encountered: 1. Lack of Communication: Despite multiple attempts to communicate my specific preferences and requirements, there was a noticeable lack of responsiveness from Trinity. This created unnecessary stress in the weeks leading up to the event and added cost to me. See examples below. 2. Did not follow through with what was promised. 3. Over-billing/deceptive billing practices/pressure-billing 4. Lack of professionalism 5. Very poor execution of my vision The following examples illustrate why I would not recommend this company: 1. I booked their services in early June and at this time had initial conversations with Trinity regarding my vision and planning/designing services that Trinity was going to facilitate. Then on July 5th, I sent a follow up email confirm décor options/cake etc. An entire month went by without any response from Trinity or her team, which prompted me to write another email on August 10th expressing my frustration; finally, Trinity called me that day. I was asked to create a pinterest board for her so she had a better idea of my vision which I worked very hard on in order to paint a clear picture and completed promptly. On September 5th, I once again had to initiate contact in order to go over MANY specifics that were still not confirmed on her end (flowers, stage, dance floor, lighting etc.). I made multiple requests to see the décor options she had available so I could finalize my tablescape vision, and was told that I could view them in their warehouse in Oct the day of our tasting, didn't happen. Now just weeks before my wedding in November, I still haven't received any confirmation regarding flowers, staging, dance floor, lighting, or their optional décor items! I sent another text asking to confirm flowers on November 1st, she responded that she would confirm that following day. A week goes by and still no follow up. I request to set another phone call, she responded 5 days later, we set a time to chat, she never called. Now just 3 weeks before my wedding, I still don't have any quote for lighting, staging, dance floor, or flowers! Not to mention, I had to send pictures of my vision multiple times (why did I work so hard on my pinterest board??). Finally, on November 22, two weeks before my wedding, I receive a quote for the rental items previously mentioned and flowers which resulted in an increase of approx.. $10,000 to our final invoice!! Because she waited until last minute to provide me with this quote, I had literally no time to get other quotes, and had to just eliminate a lot of what I wanted. Upon expressing my frustration of the lack of communication and the pressure placed on upon me due to limited timing, she used the excuse that "no one is responding, because they are so busy"; keep in my mind that she had MONTHS to receive these quotes but SHE waited last minute to confirm them. I ended up reaching out to the rental company she was using for the dance floor and lighting, and immediately got a response and a new quote that was $1,000 less! That turned out to be the best decision, because working directly with this rental company was a breeze and the responded to me IMMEDIATELY. 2. On my original signed contract, the invoice delineated bartender costs as $55/unit. On my final invoice, the cost increased to $275/unit. 3. On the original signed contract, the invoice delineated set up/breakdown cost as $0. This was consistent with their website and contract stating that set up and breakdown was included and at no additional cost. However, on my final invoice my set up/breakdown cost was now $525. Trinity stated that the cost was "always" $500, and that she only charged an additional $25 for the extra roses and 5 extra people, which is a frankly a complete lie. I saved pdf's of all the invoices, including the original one signed in June and all the subsequent versions up until the final invoice provided on Dec. 7th. It went from $0, to $300, to $525, with the latter increased price only appearing on the FINAL invoice I received. 4. O
benny scoca
All my guests were amazed with the quality of food. Everything was great from the staff and the way Everything was set up. Steak was like butter. Dessert/pretzel platters looked and tasted awsome Everything was just perfect. Thank yall
Mylah R.
Trinity is amazing. She literally kept me sane as a super stressed bride. I can't explain how much I appreciate her. Not only was the food amazing but she is also a true planning and culinary mastermind. Thanks a million Trinity for making my special day the best ever. My fave appetizers were the shrimp and stuffed mushrooms. The flank steak was delicious! I wish I pigged out more
Valerie Morrison
Thank you Caribbean Catering for making our wedding day so beyond perfect! Trinity was wonderful to work with throughout the whole planning process. We live in Pennsylvania and had our wedding at a family member’s home in Islamorada. It was not a typical venue by any means, and we asked so much of Trinity and her team to accommodate our smaller setting, vision and unusual ideas to make it work... and boy, did they knock it out of the park! Everything was truly perfect and exactly how we envisioned it. I cannot compliment this team enough… we had our ceremony and reception on the same patio and they managed to transform the area so seamlessly and beautifully, all while preparing the BEST wedding food I’ve ever had. Everything was so delicious.. we were blown away and so were our guests! I was even told by multiple guests it was the best food they have ever had as well. All of the staff was so friendly and nice.. truly just an all-around, great group of people to work with. We are so happy with our experience and highly recommend this awesome team! (photos below were taken by Lisa and Greg Photography)
Mark Mancini
Trinity and her staff catered our chamber of commerce event and did a great job, highly recommend!
Natasha Early
I worked with Trinity and Caribbean Catering team for "Yacht Rock" event at Bud-n-Mary's marina. Trinity and her team were professional and responsive. They helped me think of everything needed from beginning to end of the event. Her immense knowledge of all things in Islamorada from the specific venue to the needs of the local guests in attendance and how events in this area work was invaluable. She helped me create a menu and bar that was enjoyed by everyone. We received such great feedback on the taste of the food that I wanted to be sure to share this publicly and post a review. Caribbean Catering was wonderful, and I will definitely use them in the future!
Elliott Throne
They just catered another awesome event for us. Whenever we do anything in the Keys, we always think of them, as should you. The food is always tasty and they do an amazing job of providing great service.
Rachel Carrier
Eric and Trinity were extremely helpful in making my day run smoothly. Eric was on top of everything that needed to happen the day of so I didn’t have to worry about a thing. I got to sit back, and enjoy my special day because Eric had it! I also have never had such amazing appetizers at a wedding, they were so tasty!! From the beginning they made sure every detail was accounted for. I can’t thank them enough, highly recommend!
Leigh Anne Nomberg
Caribbean Catering was fantastic to work with! We had two nights of events in June 2022 and they catered both. ALL of the food was so delicious and the staff was perfect!They not only catered the events but they also helped me source everything else I needed for the events. If Caribbean Catering can't provide it (they can do almost anything) they will tell you who can! It helped greatly to ease the stress of planning an out of town event for 45 people.
Briela Lugo
Caribbean Catering is AMAZING. Words cannot explain how grateful I am to them for going above and beyond for my wedding. This vendor is truly the full package as they provided all the décor for the event, bar services, food and dessert. The food of Caribbean Catering is absolutely delightful, as well as the dessert. On top if the services, the team also goes above and beyond with contacting and planning. I live in Philadelphia, so I was very skeptical in planning a wedding in Key Largo. Trinity always reached out to me and made me feel so included in the wedding process although I was in a different state, she was very clear with me and ensured that all went well with the planning.PS - ALL of their apps are fantastic as we tried them at a taste testing, we had the chicken satay and crab cakes and scallops. They were all phenomenal.PSS. For our entrée, we went with Marinated Flank Steak, Lightly J*** Chicken with Pineapple Salsa, Grilled Pesto Vegetables and Caribbean Rice, which paired so well for the hot day as it was refreshing and delicious!
I had Caribbean Catering cater my wedding 2-11-22 and they were so much beyond what I had anticipated!! The food was SUPERB especially the crab cakes, lobster Mac n cheese, and the seafood pasta. Trinity and her team were outstanding and did a fabulous job overall. I highly recommend them for your wedding!!
Rachel Carlson
Eric and Trinity were extremely helpful in making my day run smoothly. Eric was on top of everything that needed to happen the day of so I didn’t have to worry about a thing. I got to sit back, and enjoy my special day because Eric had it! I also have never had such amazing appetizers at a wedding, they were so tasty!! From the beginning they made sure every detail was accounted for. I can’t thank them enough, highly recommend!
Cynthia B.
We married our daughter at the Islands of Islamorada and used Caribbean Catering for the wedding dinner. They did a fantastic job from passing appetizers to serving dinner. We felt like we were at an intimate dinner party.
Whitney M.
Trinity and her team are my go-to event caterers! They can handle both large and small events and the team is a pleasure to work with. Can't wait to plan my next event!
Elizabeth Davis
Our private dinner after our wedding was perfect in every way. The attention to every detail was most appreciated. The food was amazing and cooked to perfection. Highly recommend Caribbean Catering.
Issues Encountered: 1. Lack of Communication: Despite multiple attempts to communicate my specific preferences and requirements, there was a noticeable lack of responsiveness from Trinity. This created unnecessary stress in the weeks leading up to the event and added cost to me. See examples below. 2. Did not follow through with what was promised. 3. Over-billing/deceptive billing practices/pressure-billing 4. Lack of professionalism 5. Very poor execution of my vision The following examples illustrate why I would not recommend this company: 1. I booked their services in early June and at this time had initial conversations with Trinity regarding my vision and planning/designing services that Trinity was going to facilitate. Then on July 5th, I sent a follow up email confirm décor options/cake etc. An entire month went by without any response from Trinity or her team, which prompted me to write another email on August 10th expressing my frustration; finally, Trinity called me that day. I was asked to create a pinterest board for her so she had a better idea of my vision which I worked very hard on in order to paint a clear picture and completed promptly. On September 5th, I once again had to initiate contact in order to go over MANY specifics that were still not confirmed on her end (flowers, stage, dance floor, lighting etc.). I made multiple requests to see the décor options she had available so I could finalize my tablescape vision, and was told that I could view them in their warehouse in Oct the day of our tasting, didn't happen. Now just weeks before my wedding in November, I still haven't received any confirmation regarding flowers, staging, dance floor, lighting, or their optional décor items! I sent another text asking to confirm flowers on November 1st, she responded that she would confirm that following day. A week goes by and still no follow up. I request to set another phone call, she responded 5 days later, we set a time to chat, she never called. Now just 3 weeks before my wedding, I still don't have any quote for lighting, staging, dance floor, or flowers! Not to mention, I had to send pictures of my vision multiple times (why did I work so hard on my pinterest board??). Finally, on November 22, two weeks before my wedding, I receive a quote for the rental items previously mentioned and flowers which resulted in an increase of approx.. $10,000 to our final invoice!! Because she waited until last minute to provide me with this quote, I had literally no time to get other quotes, and had to just eliminate a lot of what I wanted. Upon expressing my frustration of the lack of communication and the pressure placed on upon me due to limited timing, she used the excuse that "no one is responding, because they are so busy"; keep in my mind that she had MONTHS to receive these quotes but SHE waited last minute to confirm them. I ended up reaching out to the rental company she was using for the dance floor and lighting, and immediately got a response and a new quote that was $1,000 less! That turned out to be the best decision, because working directly with this rental company was a breeze and the responded to me IMMEDIATELY. 2. On my original signed contract, the invoice delineated bartender costs as $55/unit. On my final invoice, the cost increased to $275/unit. 3. On the original signed contract, the invoice delineated set up/breakdown cost as $0. This was consistent with their website and contract stating that set up and breakdown was included and at no additional cost. However, on my final invoice my set up/breakdown cost was now $525. Trinity stated that the cost was "always" $500, and that she only charged an additional $25 for the extra roses and 5 extra people, which is a frankly a complete lie. I saved pdf's of all the invoices, including the original one signed in June and all the subsequent versions up until the final invoice provided on Dec. 7th. It went from $0, to $300, to $525, with the latter increased price only appearing on the FINAL invoice I received. 4. O
All my guests were amazed with the quality of food. Everything was great from the staff and the way Everything was set up. Steak was like butter. Dessert/pretzel platters looked and tasted awsome Everything was just perfect. Thank yall
Trinity is amazing. She literally kept me sane as a super stressed bride. I can't explain how much I appreciate her. Not only was the food amazing but she is also a true planning and culinary mastermind. Thanks a million Trinity for making my special day the best ever. My fave appetizers were the shrimp and stuffed mushrooms. The flank steak was delicious! I wish I pigged out more
Thank you Caribbean Catering for making our wedding day so beyond perfect! Trinity was wonderful to work with throughout the whole planning process. We live in Pennsylvania and had our wedding at a family member’s home in Islamorada. It was not a typical venue by any means, and we asked so much of Trinity and her team to accommodate our smaller setting, vision and unusual ideas to make it work... and boy, did they knock it out of the park! Everything was truly perfect and exactly how we envisioned it. I cannot compliment this team enough… we had our ceremony and reception on the same patio and they managed to transform the area so seamlessly and beautifully, all while preparing the BEST wedding food I’ve ever had. Everything was so delicious.. we were blown away and so were our guests! I was even told by multiple guests it was the best food they have ever had as well. All of the staff was so friendly and nice.. truly just an all-around, great group of people to work with. We are so happy with our experience and highly recommend this awesome team! (photos below were taken by Lisa and Greg Photography)
Trinity and her staff catered our chamber of commerce event and did a great job, highly recommend!
I worked with Trinity and Caribbean Catering team for "Yacht Rock" event at Bud-n-Mary's marina. Trinity and her team were professional and responsive. They helped me think of everything needed from beginning to end of the event. Her immense knowledge of all things in Islamorada from the specific venue to the needs of the local guests in attendance and how events in this area work was invaluable. She helped me create a menu and bar that was enjoyed by everyone. We received such great feedback on the taste of the food that I wanted to be sure to share this publicly and post a review. Caribbean Catering was wonderful, and I will definitely use them in the future!
They just catered another awesome event for us. Whenever we do anything in the Keys, we always think of them, as should you. The food is always tasty and they do an amazing job of providing great service.
Eric and Trinity were extremely helpful in making my day run smoothly. Eric was on top of everything that needed to happen the day of so I didn’t have to worry about a thing. I got to sit back, and enjoy my special day because Eric had it! I also have never had such amazing appetizers at a wedding, they were so tasty!! From the beginning they made sure every detail was accounted for. I can’t thank them enough, highly recommend!
Caribbean Catering was fantastic to work with! We had two nights of events in June 2022 and they catered both. ALL of the food was so delicious and the staff was perfect!They not only catered the events but they also helped me source everything else I needed for the events. If Caribbean Catering can't provide it (they can do almost anything) they will tell you who can! It helped greatly to ease the stress of planning an out of town event for 45 people.
Caribbean Catering is AMAZING. Words cannot explain how grateful I am to them for going above and beyond for my wedding. This vendor is truly the full package as they provided all the décor for the event, bar services, food and dessert. The food of Caribbean Catering is absolutely delightful, as well as the dessert. On top if the services, the team also goes above and beyond with contacting and planning. I live in Philadelphia, so I was very skeptical in planning a wedding in Key Largo. Trinity always reached out to me and made me feel so included in the wedding process although I was in a different state, she was very clear with me and ensured that all went well with the planning.PS - ALL of their apps are fantastic as we tried them at a taste testing, we had the chicken satay and crab cakes and scallops. They were all phenomenal.PSS. For our entrée, we went with Marinated Flank Steak, Lightly J*** Chicken with Pineapple Salsa, Grilled Pesto Vegetables and Caribbean Rice, which paired so well for the hot day as it was refreshing and delicious!
Restaurantji Recommends
I had Caribbean Catering cater my wedding 2-11-22 and they were so much beyond what I had anticipated!! The food was SUPERB especially the crab cakes, lobster Mac n cheese, and the seafood pasta. Trinity and her team were outstanding and did a fabulous job overall. I highly recommend them for your wedding!!
Eric and Trinity were extremely helpful in making my day run smoothly. Eric was on top of everything that needed to happen the day of so I didn’t have to worry about a thing. I got to sit back, and enjoy my special day because Eric had it! I also have never had such amazing appetizers at a wedding, they were so tasty!! From the beginning they made sure every detail was accounted for. I can’t thank them enough, highly recommend!
We married our daughter at the Islands of Islamorada and used Caribbean Catering for the wedding dinner. They did a fantastic job from passing appetizers to serving dinner. We felt like we were at an intimate dinner party.
Trinity and her team are my go-to event caterers! They can handle both large and small events and the team is a pleasure to work with. Can't wait to plan my next event!
Our private dinner after our wedding was perfect in every way. The attention to every detail was most appreciated. The food was amazing and cooked to perfection. Highly recommend Caribbean Catering.