Recommended dishes: Double Bacon Cheeseburger, Hamburger and Fries, French Fries, Steak 'N Shake Meal, Bacon Cheeseburger Combo, Oreo, Burger and Fries
Michael
Manager needed an education in service animal Etiquette!Service animals are NOT REQUIRED to be in a vest or have markings or tags declaring they are service animals.Read the FEDERAL requirements set forth by ADA, before making a flap.Oh yeah, had the worst vanilla shake ever!
Atmosphere: 1
Food: 3
Service: 2
Calie M.
I stopped eating at Steak n Shake a couple of years ago because it didn't seem to matter where I was, the food sucked and so did the customer service. Out of desperation I decided I would lower my expectations severely and just swing in and grab a stale burger and cold fries and deal with it, I mean at least I wouldn't be hungry anymore, right?! I was a little annoyed because the drive-thru was taking longer than my impatient self wanted to wait for cold food so imagine my horror when it was my turn and I got my food and I was proven wrong! Holy smokes!, my fries were piping hot and not only was my burger hot, it was good! What a great surprise! Oh yeah, I also ordered 2 meals for my little boys and their food was just as good and the fries came in this neat little cardboard carton that fit on their balled up little fists and made the greatest thing for them to fight over! Thank you to this Steak 'n Shake for turning it around for me!
Food: 5
Service: 4
Rodney LeMond Sr
Previous visits to other Steak and Shakes have given me the impression that the restaurant chain was on the decline. However during a recent visit to this Steak and Shake it gave me a different impression. The location was clean, the service was very good, the prices were fair, and the food was very good. It was easily accessible off of Interstate 75 in Lake City, Florida. I would definitely eat here again when my travels take me that way.Parking: We didn't have any trouble finding a parking spot during our visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak 'N Shake Meal, Burger and Fries
Anna Nettles
Wouldn't be that bad if the prices Wouldn't have went up not really worth the drive now
Atmosphere: 4
Food: 4
Service: 4
TimmytheTurtle466
Great place to go out to eat, the people are quite friendly and will assist to make you experience the best they can. Managers are especially nice and help with whatever is needed.
Atmosphere: 5
Food: 5
Service: 5
Richie Johnson
Awesome cook. This is definitely one of the best Steak 'N Shakes that I've eaten at. Friendly helpful staff fast service.
Excellent milkshakes. The hostess in the dining area was extremely helpful, super friendly.
Atmosphere: 5
Food: 5
Service: 5
Kathy
We stopped here passing through on our way home from Gainesville (we live in Northwest Florida) we don’t have a Steak and Shake near us so we decided to try it. It wasn’t busy but the person on the floor was super friendly, the food was fresh and hot which is always a plus at a fast food place, and it was really good! Very impressed with how good it was! Definitely stop in and try them if you are in the Lake City area!
The young gal that was working the afternoon of 3/25 is an amazing employee. She was everywhere taking care of all of the customers and making sure everyone was enjoying their meals. Way to go! The food was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, 7 Double Cheeseburger
KC W
Pretty good as far as fast food
Atmosphere: 3
Food: 5
Service: 5
Josie March
Got there right after they opened ten thirty food was fresh and hot service was amazing. Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Bacon Cheeseburger Combo, Burger and Fries
Carla Pounds
Wow we dislike the new order by kiosk! No more table service or menu :-( And their price recently (probably to pay for the kiosks?) have sky rocketed over the ? last two, three months.Plus the order was incorrect! Paid for something we did not get, and when told to the "hostess" she said I should have mentioned it immediately, so now too late for me to do anything about it!Store 466 on 02-22-2024 at 13:38pm
My burger was delicious
Line moves slow but food is great
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Double Bacon Cheeseburger, Hamburger and Fries, French Fries, Steak 'N Shake Meal, Bacon Cheeseburger Combo, Oreo, Burger and Fries
Manager needed an education in service animal Etiquette!Service animals are NOT REQUIRED to be in a vest or have markings or tags declaring they are service animals.Read the FEDERAL requirements set forth by ADA, before making a flap.Oh yeah, had the worst vanilla shake ever!
Atmosphere: 1
Food: 3
Service: 2
I stopped eating at Steak n Shake a couple of years ago because it didn't seem to matter where I was, the food sucked and so did the customer service. Out of desperation I decided I would lower my expectations severely and just swing in and grab a stale burger and cold fries and deal with it, I mean at least I wouldn't be hungry anymore, right?! I was a little annoyed because the drive-thru was taking longer than my impatient self wanted to wait for cold food so imagine my horror when it was my turn and I got my food and I was proven wrong! Holy smokes!, my fries were piping hot and not only was my burger hot, it was good! What a great surprise! Oh yeah, I also ordered 2 meals for my little boys and their food was just as good and the fries came in this neat little cardboard carton that fit on their balled up little fists and made the greatest thing for them to fight over! Thank you to this Steak 'n Shake for turning it around for me!
Food: 5
Service: 4
Previous visits to other Steak and Shakes have given me the impression that the restaurant chain was on the decline. However during a recent visit to this Steak and Shake it gave me a different impression. The location was clean, the service was very good, the prices were fair, and the food was very good. It was easily accessible off of Interstate 75 in Lake City, Florida. I would definitely eat here again when my travels take me that way.Parking: We didn't have any trouble finding a parking spot during our visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak 'N Shake Meal, Burger and Fries
Wouldn't be that bad if the prices Wouldn't have went up not really worth the drive now
Atmosphere: 4
Food: 4
Service: 4
Great place to go out to eat, the people are quite friendly and will assist to make you experience the best they can. Managers are especially nice and help with whatever is needed.
Atmosphere: 5
Food: 5
Service: 5
Awesome cook. This is definitely one of the best Steak 'N Shakes that I've eaten at. Friendly helpful staff fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Melt, Bacon Cheeseburger Combo, Fries, Strawberry Milkshake
Excellent milkshakes. The hostess in the dining area was extremely helpful, super friendly.
Atmosphere: 5
Food: 5
Service: 5
We stopped here passing through on our way home from Gainesville (we live in Northwest Florida) we don’t have a Steak and Shake near us so we decided to try it. It wasn’t busy but the person on the floor was super friendly, the food was fresh and hot which is always a plus at a fast food place, and it was really good! Very impressed with how good it was! Definitely stop in and try them if you are in the Lake City area!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The kiosk ordering was different.
Atmosphere: 4
Food: 4
Service: 4
The young gal that was working the afternoon of 3/25 is an amazing employee. She was everywhere taking care of all of the customers and making sure everyone was enjoying their meals. Way to go! The food was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, 7 Double Cheeseburger
Pretty good as far as fast food
Atmosphere: 3
Food: 5
Service: 5
Got there right after they opened ten thirty food was fresh and hot service was amazing. Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Bacon Cheeseburger Combo, Burger and Fries
Wow we dislike the new order by kiosk! No more table service or menu :-( And their price recently (probably to pay for the kiosks?) have sky rocketed over the ? last two, three months.Plus the order was incorrect! Paid for something we did not get, and when told to the "hostess" she said I should have mentioned it immediately, so now too late for me to do anything about it!Store 466 on 02-22-2024 at 13:38pm
Atmosphere: 5
Food: 3
Service: 1