THE WORST COSTUMER SERVICE! Employees acted as if I was lying when I returned to the store for the $2 bagels they DID NOT give me from my mobile order.
Jan Kenny
The best Matcha
Atmosphere: 5
Food: 5
Service: 5
Anthony Chinea
By far the best Dunkin’ Donuts in the state of Florida for my opinion, food is always on point donuts are nice and fresh employees are super friendly and amazing people. I have to say I never get disappointed when I come to this Dunkin’ Donuts the team members are amazing. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Asia Young
This was my first and last time coming to this location. I asked for a OK and somehow the person who took my order misheard me. I dry to the window and the lady hands me a large sweet tea. I politely tell her that I asked for a OJ and she proceeds to give me a look if August as if she had an attitude. She gives the drunk the lady who took my order and they both stare at each other for a few seconds as if they could t understand why I’m giving the tea back. The lady at the window then bends down to get the OJ, hands it to me as if it’s irritated and doesn’t say have a great day or anything. She turns around and walks away from the window. Please correct your workers and let them know this is unacceptable behavior. Thank you
Atmosphere: 1
Food: 2
Service: 1
Daniel Lallathin
Very minimal selection of donuts that were over priced
JoeMac
Generally, I'm a fan of DD, but lady behind the counter was just rude. Turned around and went elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Kevin Hogan
Got a water with things floating in it. Workers was swirling it before giving it to me. Asked for a new water and got attitude.
Atmosphere: 4
Food: 3
Service: 1
Lis M
Basically the worse customer service in the fast food industry in Lake Mary. No words. Chick-fil-A in the same plaza is closed for remodeling and God forbid you are left with this Dunking as your last resort. For the love of God, train your servers.
Atmosphere: 1
Food: 1
Service: 1
M. E. C.
Store is a bit sparcely decorated, but the staff is nice.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
T R
Ordered 10 minutes ahead on the app and had to wait 20 minutes for food when I arrived. Then I get served a cold sandwich!
This is the worst Dunkin Donuts in Lake Mary. They never get your order correct! Usually something minor is not a problem, but they will give you a completely different order if you're not standing over them.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Sausage Egg and Cheese, English Muffin, Blueberry Muffin, Egg and Cheese, Breakfast Sandwich, Sandwich
Francisco Rivera
Great drive-thru
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Gerald McCartt
Quick and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Morgan Steelman
I ordered a sourdough breakfast sandwich with hashbrowns on the side, both tasted like a cleaning agent with a hint of metallic taste to it as well. Very concerning, so I threw them both out. Don't eat here.
THE WORST COSTUMER SERVICE! Employees acted as if I was lying when I returned to the store for the $2 bagels they DID NOT give me from my mobile order.
The best Matcha
Atmosphere: 5
Food: 5
Service: 5
By far the best Dunkin’ Donuts in the state of Florida for my opinion, food is always on point donuts are nice and fresh employees are super friendly and amazing people. I have to say I never get disappointed when I come to this Dunkin’ Donuts the team members are amazing. Thank you.
Atmosphere: 5
Food: 5
Service: 5
This was my first and last time coming to this location. I asked for a OK and somehow the person who took my order misheard me. I dry to the window and the lady hands me a large sweet tea. I politely tell her that I asked for a OJ and she proceeds to give me a look if August as if she had an attitude. She gives the drunk the lady who took my order and they both stare at each other for a few seconds as if they could t understand why I’m giving the tea back. The lady at the window then bends down to get the OJ, hands it to me as if it’s irritated and doesn’t say have a great day or anything. She turns around and walks away from the window. Please correct your workers and let them know this is unacceptable behavior. Thank you
Atmosphere: 1
Food: 2
Service: 1
Very minimal selection of donuts that were over priced
Generally, I'm a fan of DD, but lady behind the counter was just rude. Turned around and went elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Got a water with things floating in it. Workers was swirling it before giving it to me. Asked for a new water and got attitude.
Atmosphere: 4
Food: 3
Service: 1
Basically the worse customer service in the fast food industry in Lake Mary. No words. Chick-fil-A in the same plaza is closed for remodeling and God forbid you are left with this Dunking as your last resort. For the love of God, train your servers.
Atmosphere: 1
Food: 1
Service: 1
Store is a bit sparcely decorated, but the staff is nice.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
Ordered 10 minutes ahead on the app and had to wait 20 minutes for food when I arrived. Then I get served a cold sandwich!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Coffee on the go they never move slow.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
This is the worst Dunkin Donuts in Lake Mary. They never get your order correct! Usually something minor is not a problem, but they will give you a completely different order if you're not standing over them.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Sausage Egg and Cheese, English Muffin, Blueberry Muffin, Egg and Cheese, Breakfast Sandwich, Sandwich
Great drive-thru
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Quick and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
I ordered a sourdough breakfast sandwich with hashbrowns on the side, both tasted like a cleaning agent with a hint of metallic taste to it as well. Very concerning, so I threw them both out. Don't eat here.
Food: 1
Service: 1