I used the drive-thru. The server moved like a snail. My Dave's Single was perfect. The fries were limp and cold.
Food: 3
Service: 3
Erica Elizabeth
The service at this Wendy's is beyond slow. The employees literally just stand around joking, acting like they are not at work. The drive through always takes forever as well!!
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: French Fries, 6 PC Chicken Nuggets
AL Harris
Fast and accurate service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pecan Salad
Michael Balog
It's "Fast Food" and we still wait 20 minutes in a drive through for 3 cars.
Atmosphere: 2
Food: 4
Service: 1
Brandon willis
Love wendys all in all. Great location no complaints all employees are friendly and this place has excellent customer service.Wheelchair accessibility: Has wheelchair accessibility .
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Baconator
nail spa
walked inempty restaurantstood at counter for 5 minutesno one greeted meafter five minutesthe cook came out and i said I'd like to orderabsolutely ridiculousi lefti will not be back?drove over toSTEAK AND SHAKETHATS THE PLACE TO GOfookWendy's3x the priceand i wonderwas the WENDY'S manager sleeping in the office sgain ?
Atmosphere: 1
Food: 1
Service: 1
Steven Fouladi
Great service, fresh food way past midnight. Franchisee deserves an award.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Spicy Chicken Sandwich
C D
The staff seemed hard of hearing, unmotivated, and the wait took much longer than expected. The food was cold. The fries were stale. I won't be going back.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wendy’S French Fries, Big Bacon Cheddar Cheeseburger Double
Shani
I’ve been with this location for years and customer service and quality has been going down significantly. I’ve had multiple instances where my online food orders are not done properly (I don’t even ask for modifications). Some staff members just don’t care about prepping the food by following basic instructions. And no, I can’t ask for them to fix it because it’s a DoorDash/Uber eats order so there goes that. I pay for extra ghost pepper sauce and my order doesn’t include it and the prep person uses mayonnaise instead of ghost pepper sauce on a ghost pepper sandwich. Just one example of the many disappointing lunches. Never complained despite wasting so much money here and having bad lunches.What I do not appreciate is lack ofbasic front counter skills. It is not right and not fair when you have customers waiting in line for extended periods of time and you allow someone who already ordered and is waiting for their food to come to the front to pick up their food and suddenly decide they want more items. So you, cashier person, say ok and let them take even longer to order while allowing them to skip everyone else who has been waiting. It is disrespectful. They already ordered, they should have been told to wait while the remaining customers who came after them and have been waiting get priority to order. But no, your customer service personnel at this location did not do the proper thing. All it takes to make or break relationships is doing the simplest basic things. It is not the locations fault, it is per staff member and the level of training they have.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Wendy’S French Fries, Double Stack, Jr Cheeseburger, Chili, Spicy Chicken Sandwich, Classic Chicken Sandwich, Wendy's Fresh-Made Salads
John Doe
I came today on my lunch break ordered a 5$ biggie bag they didn’t put my burger in the bag, & I also ordered a potato on the side & there’s no utensils or napkins. This is the worst customer service by far corporate needs to step up with the training with they employees if that’s what the call representing there service!
I asked for LIGHT FRIGGIN MAYO AND EXTRA PICKLES. I received HEAVY MAYO and regular pickles. They don't know or care enough to take an order and fulfill it accurately. ?'
Atmosphere: 1
Food: 1
Service: 1
Bill Athas
I ordered a chili with my spicy chicken sandwich. The container of chile was only half full. I will not go back there again.
Food: 1
Service: 4
Elizabeth Maier
Apple-Pecan Salad is delicious! The price is reasonable and the size is good ?
Food: 5
Service: 5
Lizeth Alvarez
Service was HORRIBLE. Barely any staff only had a new kid that seemed like he wasn’t all the way there with a blank stare. Terrible ambiance. The hispanic manager is a b1tch I took two sips of my strawberry lemonade and realized it was watered all the way down I asked the kid if he could change lemonade instead since this one was not good and manager got angry at him and said no refills saying I drank half the cup??? I took two small sips that tasted like nothing but water I was trying to get my money’s worth. I corrected her and said you can keep it and as I was walking out I told my brother to leave that sh1t and she got angry and started cursing at us like a lunatic. She had a whole line to take care of instead of arguing with us over nothing and cursing at me calling me a piece of sh1t when no one was insulting her. She needs to get fired that’s no way to treat a customer especially if you’re a manager. Put her in a mental hospital or something.
Atmosphere: 1
Food: 1
Service: 1
Katri Lampi
I truly felt bad for this manager. She was really short handed, running front of the restaurant and drive thru. Only other ones working there were new hires.
I used the drive-thru. The server moved like a snail. My Dave's Single was perfect. The fries were limp and cold.
Food: 3
Service: 3
The service at this Wendy's is beyond slow. The employees literally just stand around joking, acting like they are not at work. The drive through always takes forever as well!!
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: French Fries, 6 PC Chicken Nuggets
Fast and accurate service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pecan Salad
It's "Fast Food" and we still wait 20 minutes in a drive through for 3 cars.
Atmosphere: 2
Food: 4
Service: 1
Love wendys all in all. Great location no complaints all employees are friendly and this place has excellent customer service.Wheelchair accessibility: Has wheelchair accessibility .
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Baconator
walked inempty restaurantstood at counter for 5 minutesno one greeted meafter five minutesthe cook came out and i said I'd like to orderabsolutely ridiculousi lefti will not be back?drove over toSTEAK AND SHAKETHATS THE PLACE TO GOfookWendy's3x the priceand i wonderwas the WENDY'S manager sleeping in the office sgain ?
Atmosphere: 1
Food: 1
Service: 1
Great service, fresh food way past midnight. Franchisee deserves an award.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Spicy Chicken Sandwich
The staff seemed hard of hearing, unmotivated, and the wait took much longer than expected. The food was cold. The fries were stale. I won't be going back.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wendy’S French Fries, Big Bacon Cheddar Cheeseburger Double
I’ve been with this location for years and customer service and quality has been going down significantly. I’ve had multiple instances where my online food orders are not done properly (I don’t even ask for modifications). Some staff members just don’t care about prepping the food by following basic instructions. And no, I can’t ask for them to fix it because it’s a DoorDash/Uber eats order so there goes that. I pay for extra ghost pepper sauce and my order doesn’t include it and the prep person uses mayonnaise instead of ghost pepper sauce on a ghost pepper sandwich. Just one example of the many disappointing lunches. Never complained despite wasting so much money here and having bad lunches.What I do not appreciate is lack ofbasic front counter skills. It is not right and not fair when you have customers waiting in line for extended periods of time and you allow someone who already ordered and is waiting for their food to come to the front to pick up their food and suddenly decide they want more items. So you, cashier person, say ok and let them take even longer to order while allowing them to skip everyone else who has been waiting. It is disrespectful. They already ordered, they should have been told to wait while the remaining customers who came after them and have been waiting get priority to order. But no, your customer service personnel at this location did not do the proper thing. All it takes to make or break relationships is doing the simplest basic things. It is not the locations fault, it is per staff member and the level of training they have.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Wendy’S French Fries, Double Stack, Jr Cheeseburger, Chili, Spicy Chicken Sandwich, Classic Chicken Sandwich, Wendy's Fresh-Made Salads
I came today on my lunch break ordered a 5$ biggie bag they didn’t put my burger in the bag, & I also ordered a potato on the side & there’s no utensils or napkins. This is the worst customer service by far corporate needs to step up with the training with they employees if that’s what the call representing there service!
Food: 1
Service: 1
Restaurantji Recommends
I asked for LIGHT FRIGGIN MAYO AND EXTRA PICKLES. I received HEAVY MAYO and regular pickles. They don't know or care enough to take an order and fulfill it accurately. ?'
Atmosphere: 1
Food: 1
Service: 1
I ordered a chili with my spicy chicken sandwich. The container of chile was only half full. I will not go back there again.
Food: 1
Service: 4
Apple-Pecan Salad is delicious! The price is reasonable and the size is good ?
Food: 5
Service: 5
Service was HORRIBLE. Barely any staff only had a new kid that seemed like he wasn’t all the way there with a blank stare. Terrible ambiance. The hispanic manager is a b1tch I took two sips of my strawberry lemonade and realized it was watered all the way down I asked the kid if he could change lemonade instead since this one was not good and manager got angry at him and said no refills saying I drank half the cup??? I took two small sips that tasted like nothing but water I was trying to get my money’s worth. I corrected her and said you can keep it and as I was walking out I told my brother to leave that sh1t and she got angry and started cursing at us like a lunatic. She had a whole line to take care of instead of arguing with us over nothing and cursing at me calling me a piece of sh1t when no one was insulting her. She needs to get fired that’s no way to treat a customer especially if you’re a manager. Put her in a mental hospital or something.
Atmosphere: 1
Food: 1
Service: 1
I truly felt bad for this manager. She was really short handed, running front of the restaurant and drive thru. Only other ones working there were new hires.