“Thanks again Mary C. You always make this my Family's favorite Clubhouse Mc. Donald's due to your professionalism and caring personality. We eat at Mc. Donald's 5X per week and we love to see Mary?. We only dine in when Mary is working because somehow she always makes our visits unforgettable?“
“Compared to other locations, this location is much more efficient, they are faster when serving food. The food is always hot, especially the potatoes. Rarely have they delivered a meal to me with some potatoes, fried nuggets with old oil or a cold and dry hamburger due to the waiting time. They rarely make mistakes and when correcting the error they are very efficient. I have met much kinder, more friendly and empathetic managers. Much friendlier employees when serving customers, although you always find some employees who should not be placed in the drive-thru.They should change the method of service and customer service, decent and eye-catching uniforms, demand speed, friendliness and elegance from their employees when serving customers, exceptional customer service and no long waits for an order like fast food does. cow food and chicken sandwiches. That is a quality service and it is a pleasure to go there. I go mostly for my son who is autistic. He loves McDonald's and if they let him he eats from there every day.“
“I don't really go to fast food places too often, but even so, I'm 99% sure I've never been to a fast food place with this consistently great of service. Everyone always seems chill and friendly, and the one and only time I've had an occurence call for asking to talk to a manager, it was such a minor issue with something that wasn't even that upsetting to me, that I almost feel bad for how awesome the MOD Lee hooked me up. Epitome of over and beyond.“
“I have eaten here quite frequently lately. It is by far the best McDonalds I have been to along the East Coast. Very friendly and professional staff. My fries are always fresh and hot and I have yet to have any complaints!Parking: It has maybe 20 parking spots. Plenty of parking unless you are there during a major rush. Then it sometimes become a pain.“
“Very good customer service at this location. I appreciate all the fixes due to my kids being so picking and the patience of the staff with them. Thank youVegetarian options: Custome salads with more then just chicken on them ?Dietary restrictions: Sugar free fountain drinksParking: Clean parking lot unlike other establishments.Kid-friendliness: A lot of choices for kid toys which is a plus for a family man like myself.Wheelchair accessibility: Happy that my disabled family members are able to access without assistance ?“
“Just filled out an application for crew team member already called in for an interview on Wed at 2 pm this would be my second job ever first job I had was at a warehouse I was always cussed out and even yelled at even though I just started and even professionals had easier jobs than me at the warehouse most people were quitting and I just couldn't take that stress so crazy part is same day I quit the warehouse job is the same day I was called for an interview with McDonald's for someone to experience that amazing blessing, gotta be lucky and determined for that one I giving McDonald's a ⭐⭐⭐⭐⭐ rating thank you McDonald's for the job opportunity and the fact that I was called for an interview straight off the back“
“This is my go-to McDonald's, which is not perfect all the time, but it is fairly consistent.I have normal complaintsI.e. missing sauce, frys cold, etc...But in the whole, they do a fairly good job, I'm am much closer to 3 other McDonald's this one is a drive for me. That's because they do a very good job. If you have an issue, walk in and tell the manager they will fix it.I did a mobile order and waited on the mobile order spot. Food took a long time but they were very busy at the time. When I did get my food, it was cold, took it in, and the manager had them redo the order with fresh hot frys etc..They had no problem with doing it, whereas at 2 other McDonald's, managers did not want to hear it when I had an issue.That's why this McDonald's is my number 1 go-to in lakeland“
“All what you need to enjoy a McDonald’s! ?great and friendly service ?Additionally, this location has 3 parkings spaces for cars? Regular parking has lots of shade, which is nice to have in sunny Florida ?with trailers ?Some locations like this one has a quoter coin gaming for a instant McDonald’s treat ?“
“The kids needed some fast food, and McDonalds here did not disappoint. Look, it is basically like every other McDonalds we have all been to. The staff was friendly and the restaurant seemed clean. What more could you ask for from one of America's largest chains?“
“Our 10 pc nuggets were arranged so neatly my daughter didn’t want to eat them. So we took a photo so we would never forget. Fries were piping hot and delicious. And the lady who handed us drinks even marked the one different one and told us.“
“Anna made me and my family feel like we were eating in a fancy restaurant! She was sooo polite and sweet. She checked on us until we left! I'm beyond grateful for people like her. The food was also fresh and delicious ;) recomended McDonalds“
“I live not too far from those McDonald's. I pretty much visit this McDonald's on a daily basis and they are always up top-notch quality food and save us. The managers here I know they're always very pleasant to my kids and myself. Thank you for your good service.“
“The Lady who took the order & served us was a real joy.Had the complete breakfast but couldn't eat the potatoes. They dropped with grease. The rest was awesome. Perhaps the oil they are fried in was not hot enough because it was saturated.“
“This McDonald’s is the best one I have been to in Florida. The young lady that served our food was very pleasant, smiling and seemed like she enjoyed her job. I do not know her name but the managers do, I told them about her being the Rock Star of McDonald’s. Both Managers was great, food was very hot and fresh, building and kitchen looked clean, pleasant atmosphere. The is McDonald’s rocks! Thanks for the hot meals! Was worth it. This McDonald’s gives the others hope ❤️“
“So today I go to McDonald’s and I go there pretty much every day and I went to the drive-through and I got a Coke a cheeseburger and fries now my Coke had a crack in it in a cup so when we got to third window, I said hey, my cup has a crack in it can I change it the lady proceeds to just slam the window in my face so I go inside and I’m like hey my cup has a crack in it may I give you one I’d also told one of the ladies that the girl that had served me my food at the third window having attitude she said no you just assumed I said, first of all I did not assume you slam the door in my face while I was trying to ask you a question so for this, I will be calling the manager and letting her know because I have her name and everything because that service today was unacceptable and I usually get good service at this McDonald’s that I go to because I go there every day. Thank you.“