Even though there was a small delay with part of the order, the girl knew very well how to counteract the delay with a small gift and a kind apology with a smile. I couldn't keep her name but she is a true professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Reinaldo Maza
Incredible, there are no more beans, nor will there be more beans, the tropical chicken gets worse every day. Incredible that the customers who only consume this food because of the combination with the black beans, I will never return again. Not only because of that, but also the dirt on the tables in the living room and the bathroom, what is happening with this company and the black, but black, dirty exterior?
Atmosphere: 1
Food: 1
Service: 1
PEREZ TOWING SERVICIO DE GRUAS
Good evening, I asked for an order and they sent me half of the order, very bad service.
Service: 1
Matilde Pellicer
Clean tables and quick
Atmosphere: 5
Food: 5
Service: 5
Isaac Jordan
Great food great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich
Javier Martin
Horrible customer service, drive thru.
Kal-El
I ordered a tropichop large, I ordered CHICKEN, white rice, black beans and all the way, as soon as I got home I was ready to eat it but to my surprise, there were THREE TO FIVE pieces of CHICKEN, that's right, I'm not kidding, I thought the rest was mixed with the toppings but I was wrong, these miserable people are selling their dishes without chicken, it's called POLLO TROPICAL, they are supposed to have CHICKEN, but no. So be careful when you order your foot.
Atmosphere: 1
Food: 1
Service: 1
Eddie Davila
Really fresh
Atmosphere: 4
Food: 4
Service: 4
Monique K.
There was a gentleman that was extremely nice at the drive-through. The food was fashion and efficient and it was such a relief to have good service. Thank you.
I couldn't believe how our food arrived nothing like the menu picture. The churrasco was cold, overdone and very small portions for the price. Fries were also cold and I had to heat all the food even though I picked up the food as soon as it was ready for pick up. One of my sauces were not given to me. So, I won't be ordering food there again. I gave it one star because one of my dis arrived warm.mo
lauren besares
This restaurant is amazing the service was amazing I personally love frijoles cubanos but I like them colados and the beans they had were mostly frijoles and the staff got a strainer and strained them thank u so much for this this is the best service I have ever
Atmosphere: 5
Food: 5
Service: 5
Cherry
The food is cool ? delicious... Good service. Very friendly and patient guy 100%
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado, Large Ropa Vieja Tropichop
All perfect
Atmosphere: 5
Food: 5
Service: 5
Even though there was a small delay with part of the order, the girl knew very well how to counteract the delay with a small gift and a kind apology with a smile. I couldn't keep her name but she is a true professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Incredible, there are no more beans, nor will there be more beans, the tropical chicken gets worse every day. Incredible that the customers who only consume this food because of the combination with the black beans, I will never return again. Not only because of that, but also the dirt on the tables in the living room and the bathroom, what is happening with this company and the black, but black, dirty exterior?
Atmosphere: 1
Food: 1
Service: 1
Good evening, I asked for an order and they sent me half of the order, very bad service.
Service: 1
Clean tables and quick
Atmosphere: 5
Food: 5
Service: 5
Great food great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich
Horrible customer service, drive thru.
I ordered a tropichop large, I ordered CHICKEN, white rice, black beans and all the way, as soon as I got home I was ready to eat it but to my surprise, there were THREE TO FIVE pieces of CHICKEN, that's right, I'm not kidding, I thought the rest was mixed with the toppings but I was wrong, these miserable people are selling their dishes without chicken, it's called POLLO TROPICAL, they are supposed to have CHICKEN, but no. So be careful when you order your foot.
Atmosphere: 1
Food: 1
Service: 1
Really fresh
Atmosphere: 4
Food: 4
Service: 4
There was a gentleman that was extremely nice at the drive-through. The food was fashion and efficient and it was such a relief to have good service. Thank you.
Restaurantji Recommends
Very slow
Atmosphere: 1
Food: 1
Service: 1
I couldn't believe how our food arrived nothing like the menu picture. The churrasco was cold, overdone and very small portions for the price. Fries were also cold and I had to heat all the food even though I picked up the food as soon as it was ready for pick up. One of my sauces were not given to me. So, I won't be ordering food there again. I gave it one star because one of my dis arrived warm.mo
This restaurant is amazing the service was amazing I personally love frijoles cubanos but I like them colados and the beans they had were mostly frijoles and the staff got a strainer and strained them thank u so much for this this is the best service I have ever
Atmosphere: 5
Food: 5
Service: 5
The food is cool ? delicious... Good service. Very friendly and patient guy 100%
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado, Large Ropa Vieja Tropichop
Very good
Atmosphere: 5
Food: 5
Service: 5