“We ordered a side of Mac and cheese last night that wasn’t in the bag. The manager called me and asked my hotel name and room number so she could personally deliver two vouchers for free meals. Very impressed with customer service. Not to mention THOSE TENDERS THOUGH ?“
“This is the best KFC in Lakeland... I've been to this place a couple times, maybe more than a couple times... I've always had a great experience here with customer service. The food is always hot and fresh. My order is always correct. The employees are always smiling and asking us if we've had a good day or greet us with some type of hello. I just visited there this evening and had a great visit. Thank you, KFC on the south side of Lakeland.“
“Good Customer service, Clean lobby /Facility, Only complaint would be the size of portions/Serving was disappointing . 3 piece Box Meal, The leg, coleslaw , Mash Potatoes was insignificant,puny,bitsy, microscopic,teeny. What was there was well cooked ,prep and serv . THANKS RAA,,,“
“Fast Food places are sometimes hit and miss on quality and experiences. Fortunately, this visit was great - no issues. Only hold-up was the huge number of to-go orders they had. That caused quite a bit of wait for customers at the counter. They appeared to have sufficient number of personnel - just a real rush of orders.“
“For years I’ve been a customer of Popeyes not because of the service but because of the food itself. Today was my very first time at this particular establishment and may I say I have never received such amazing service. Gio truly outdid himself give the man the raise and recognition he deserves.“
“Prices have escalated as we all know. Very plain instant mashed potatoes, dry mix brown gravy, and boxed Mac & Cheese. The Chicken was hot & fresh. Staff was friendly and no wait. Corp could do better on their sides that are currently being sold. In the future, I'll buy Chicken only and make my own sides.“
“I ordered the blackened chicken sandwich combo with bacon and cheese and ask for no pickles but they still put pickles on it. Then they tried to tell me the combo doesn't come with a biscuit but that's what it said on the menu board. But the young lady still gave me one and it was hot & fresh plus she was very nice so overall it was a good meal/experience. Prices are kinda high but I guess it's like everywhere else. Would still recommend though.“
“I really love Zaxby's but I wish sometimes they will give me extra seasoning when I asked for it other than that I don't have no complaints your employees are very nice always and drive through a very friendly and then I have not had no problems thank you very much for the wonderful service really appreciate it“