If you need a coffee and donuts without good service this is the place.
Atmosphere: 4
Food: 5
Service: 1
Michael
How can you not like
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Adrian Villarreal
I’m not one to leave reviews but there always happens to be something wrong with my order every time I come here. They also use old croissants and bagels. The only time I’ve gotten good service here is before 6:30 am. Avoid the 7- afternoon rush they don’t care. I worked at a busy dunkin location for 2 years it’s not hard especially with the amount of people they have working.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Donuts
Rosario S. Cassata (Batman)
Always a great choice for a muffin coffee and tea..
Atmosphere: 4
Food: 4
Service: 4
Gee Alonso
Came in for a quick morning order but didn’t realize how busy they were since a middle school is nearby. Staff were quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Maddie Chuley
went here with my sisters Christmas Eve morning, i understand the holiday rush, and work in customer service myself, but we were spoken to so rude this morning. I’m not sure of the atmosphere inside, but there was no one infront of us through the drive thru. I was not handed a receipt and my order was getting confused by the women inside. Instead of re-pulling up my order on their screen, to review my order i was rudely yelled at several times by a woman asking me “what my order is”. She yelled this SEVERAL times. I told her what i had gotten and she still handed me the wrong coffee. I told her it was wrong and she proceeded to rudely tell me to give it back and “i should’ve told her the right order”.. She handed me two coffees, and i was still waiting on a hot chocolate. After getting yelled at three times, i then CALMLY said “i am still waiting on my hot chocolate”, the woman proceeded to yell again, “i told you to tell me what your order was”. Rather than yelling at a customer for their order, and then yelling again when YOU as the employee have forgotten something is ridiculous. Pull it up on your computer screen, re print and look at the receipt, or ask calmly. I never leave reviews but that’s behavior I’d expect in Miami, not Naples. Gross.
Atmosphere: 1
Food: 1
Service: 1
CheezKing A.
I love Donald. I'm gay. I had sex with him in the bathroom. Yummy coffee. He was sadly fired. He moved to Russia. I miss him. You are NOT aloud to talk with him.
Brandon Bailey
I love the girls that work the morning shift here. They know me by name and always get me out of there quickly with a great cup of coffee.
Service: 5
Jeramie Cravens
Always good service but this one certain women working on sunday, November 5th at 7:15 always complains about the customers, as I'm eating inside I always hear her complaing about what the customer asks for, this just isn't this one day, everytime she is working, I hear the same thing, not very professional
Todd Curtiss
Dunkin’ as always, was Dunkin’. The pumpkin spice latte is terrific. The doughnuts were fresh and tasty. The line at this one was long but cleared out quickly. Very nice staff.
635 am donuts were hard and stale! Disgusting! Are you seriously serving yesterday's donuts? I WILL NEVER be back!
Food: 1
Service: 1
Olga Fraga
I waited almost 5 minutes in the drive-through line. When I got to place my order, I couldn’t hear the lady through the speaker. I drove straight to the window and she said I had to drive all the way around again, she was very rude not understanding. She finally let me place my order, extremely rude, horrible customer service. When I asked her for my receipt twice, she asked me to drive away. I did not get my receipt and was charged way more than I should have been for my order.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Croissant
Yasmine Samman
This place has really slow people working there I’m talking mentally slow. Two days in a row my order was wrong and they forgot to give me an item. Rude older woman in the morning deciding how many sugars I should have and on top of it forgets to give me an item and when I come back they don’t even apologize hands it to me with an attitude. The afternoon guys were beyond ridiculous.. not a single customer in the store and only me and one car behind me at drive thru and they got all confused with the simple order and again forgot to give me an item.. Jesus Christ train these people better before you put them in front of customers..
Service: 1
Recommended dishes: Egg and Cheese, Donuts
yusufalikeles77
It used to be my first stop on my way to work. I enjoyed with coffee they
If you need a coffee and donuts without good service this is the place.
Atmosphere: 4
Food: 5
Service: 1
How can you not like
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
I’m not one to leave reviews but there always happens to be something wrong with my order every time I come here. They also use old croissants and bagels. The only time I’ve gotten good service here is before 6:30 am. Avoid the 7- afternoon rush they don’t care. I worked at a busy dunkin location for 2 years it’s not hard especially with the amount of people they have working.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Donuts
Always a great choice for a muffin coffee and tea..
Atmosphere: 4
Food: 4
Service: 4
Came in for a quick morning order but didn’t realize how busy they were since a middle school is nearby. Staff were quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
went here with my sisters Christmas Eve morning, i understand the holiday rush, and work in customer service myself, but we were spoken to so rude this morning. I’m not sure of the atmosphere inside, but there was no one infront of us through the drive thru. I was not handed a receipt and my order was getting confused by the women inside. Instead of re-pulling up my order on their screen, to review my order i was rudely yelled at several times by a woman asking me “what my order is”. She yelled this SEVERAL times. I told her what i had gotten and she still handed me the wrong coffee. I told her it was wrong and she proceeded to rudely tell me to give it back and “i should’ve told her the right order”.. She handed me two coffees, and i was still waiting on a hot chocolate. After getting yelled at three times, i then CALMLY said “i am still waiting on my hot chocolate”, the woman proceeded to yell again, “i told you to tell me what your order was”. Rather than yelling at a customer for their order, and then yelling again when YOU as the employee have forgotten something is ridiculous. Pull it up on your computer screen, re print and look at the receipt, or ask calmly. I never leave reviews but that’s behavior I’d expect in Miami, not Naples. Gross.
Atmosphere: 1
Food: 1
Service: 1
I love Donald. I'm gay. I had sex with him in the bathroom. Yummy coffee. He was sadly fired. He moved to Russia. I miss him. You are NOT aloud to talk with him.
I love the girls that work the morning shift here. They know me by name and always get me out of there quickly with a great cup of coffee.
Service: 5
Always good service but this one certain women working on sunday, November 5th at 7:15 always complains about the customers, as I'm eating inside I always hear her complaing about what the customer asks for, this just isn't this one day, everytime she is working, I hear the same thing, not very professional
Dunkin’ as always, was Dunkin’. The pumpkin spice latte is terrific. The doughnuts were fresh and tasty. The line at this one was long but cleared out quickly. Very nice staff.
Restaurantji Recommends
635 am donuts were hard and stale! Disgusting! Are you seriously serving yesterday's donuts? I WILL NEVER be back!
Food: 1
Service: 1
I waited almost 5 minutes in the drive-through line. When I got to place my order, I couldn’t hear the lady through the speaker. I drove straight to the window and she said I had to drive all the way around again, she was very rude not understanding. She finally let me place my order, extremely rude, horrible customer service. When I asked her for my receipt twice, she asked me to drive away. I did not get my receipt and was charged way more than I should have been for my order.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Croissant
This place has really slow people working there I’m talking mentally slow. Two days in a row my order was wrong and they forgot to give me an item. Rude older woman in the morning deciding how many sugars I should have and on top of it forgets to give me an item and when I come back they don’t even apologize hands it to me with an attitude. The afternoon guys were beyond ridiculous.. not a single customer in the store and only me and one car behind me at drive thru and they got all confused with the simple order and again forgot to give me an item.. Jesus Christ train these people better before you put them in front of customers..
Service: 1
Recommended dishes: Egg and Cheese, Donuts
It used to be my first stop on my way to work. I enjoyed with coffee they
Atmosphere: 4
Food: 5
Service: 5
Nice service, hot coffee not cold
Atmosphere: 5
Food: 5
Service: 5