Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
11806 Biscayne Blvd, North Miami
(305) 895-0274
Customers' Favorites
Pollo Tropical Reviews
PT is my go-to fast food place, but service can be hit or miss. Used drive-thru, ordered meal, paid for an extra side that was not in bag. Not the first time this happens, spoke to customer service, not sure that a refund for the missing item was or will be issued.
Half of menu options not available, but you will figure out after you pay for what you eat and they give you totaly different items. They even don't have napkins... all tables dirty...
Ratings
Hours
Monday | 10:30AM - 12AM |
Tuesday | 10:30AM - 12AM |
Wednesday | 10:30AM - 12AM |
Thursday | 10:30AM - 12AM |
Friday | 10:30AM - 12AM |
Saturday | 10:30AM - 12AM |
Sunday | 10:30AM - 12AM |
I told Grace that I want my chicken hot. Like hot off the grill hot. Not only she made sure that the chicken came out the way I liked it but she also came to the table when she had a moment to ask how was everything and if I needed anything else. I told her that everything was great. She also cleared the table of all the things that I no longer needed and left my table nice and clean. She didn’t have to do that, but she did. It’s the small things that matter and make someone’s...read full review