At 1:42PM today, my son & I pulled up at the drive-thru and ordered 2 chicken bacon ranch loaded fries with extra chicken & ranch. She asked what kind of fries [crinkle], then proceed to say repeat your order - upon repeating as before assuming she didn't hear me, wanted to make my speech clear, then was addressed by this employee in the most ghetto and unprofessional manner ever. She cut me off saying you don't have to get loud and to repeat my order as each has to be rung up separate. Loud & clear spoken speech are two different things! Yet a lack of comprehensive skills & on the job training is another! I thought I was smarter than the average 5th grader. I carry myself as a woman that's blessed and highly favored! This type of customer service will drive Arby's business in the ground & she needs time off. Location off Michigan & Orange Ave
Service: 1
Kyla C.
The only reason why I ordered Arby's is because I wanted a milkshake and nine times out of 10 and McDonald's milkshake machine is down. I like how Arby's milkshake is worth the price and the size. today with my delivery, the milkshake machine was broken just my luck, they gave me a sprite as my replacement i told them i want a refund for the milkshake I ordered. They told me that the Sprite was two dollars and I explained to him I paid $1.50 to make it a milkshake and regular soda is no up charge for a meal Which I ordered. they told me to get my refund with DoorDash they do not know what they are doin. Also, I requested no red ranch on my sandwich. They didn't do that either I got a Regular sandwich I will not be ordering here again! I spent $14 for a sprite and fries because I didn't get the sandwich I ordered and I didn't get the milkshake I ordered! By the way, my fries are burnt and cold this store needs to get it together! And I took pictures of everything!
Charles Martin
Arby's offers a delectable selection of sandwiches and sides. Quick service and flavorful meals make Arby's a go-to spot for a satisfying bite.
Atmosphere: 5
Food: 5
Service: 5
Renegade 4000
I had to deal with the lady that is like Uncle Ruckus (from the boondocks) eye, personality, how she spoke, and claimed her neighborhood was extreme hood because she lived there. The food tasted like it had cleaning supplies in it. Didn't go back because of uncle Ruckus. I'll go back in the daytime when Ruckus ain't there. And yes Ruckus got a 3 star review for portraying uncle Ruckus so perfectly
The girl that took my order in drive thru wasn’t too pleasant. She gave me a very dry “Welcome to Arby’s “…….. as if she was just over dealing with customers. The guy that gave me my food at the window made up for it. He was friendly and gave me a small yet nice conversation along with a compliment.That Brown Sugar BLT was delicious. I would definitely order it again.
Food: 5
Service: 4
Mister Owl
Hello. This Arby's is clean and friendly. I had a great experience. Hot food and great service.
Atmosphere: 5
Food: 5
Service: 5
Sara Castañeda
Chantrelle, thanks for serving me so well and with a kind heart. You are a hard worker, running two stations by yourself. I hope your bosses see this and reward you! God bless you and have a good night!
Came here before heading to game and ordered a Reuben roast beef with sauerkraut … waited about 5 minutes took bite and no sauerkraut I aproauch the lady manager on shift she said well it’s there . I sad look it’s not with attitude. I ask her for to make new one she handed me a small cup with sauerkraut. Never
They do have the meats. But, they could he better with the curly fries. I keep getting the last few crumbs that look like broken hash browns & are hard as nails?? Can't beat a Jamocha shake
Atmosphere: 4
Food: 4
Service: 4
Kim Perez
The fish sandwich is back
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Jalapeno Bites, Mint Chocolate Shake
ravi janwani
Short staffed cause long waiting. Food tasted okay. Reasonable pricing.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Arby's Signature Sandwiches
E. L.
The 2/$6.00 roast beef and fish sandwiches special not great tasting. But then again you get what you pay for....bait and switch. No passion in food prep just people going through the motions of life.
At 1:42PM today, my son & I pulled up at the drive-thru and ordered 2 chicken bacon ranch loaded fries with extra chicken & ranch. She asked what kind of fries [crinkle], then proceed to say repeat your order - upon repeating as before assuming she didn't hear me, wanted to make my speech clear, then was addressed by this employee in the most ghetto and unprofessional manner ever. She cut me off saying you don't have to get loud and to repeat my order as each has to be rung up separate. Loud & clear spoken speech are two different things! Yet a lack of comprehensive skills & on the job training is another! I thought I was smarter than the average 5th grader. I carry myself as a woman that's blessed and highly favored! This type of customer service will drive Arby's business in the ground & she needs time off. Location off Michigan & Orange Ave
Service: 1
The only reason why I ordered Arby's is because I wanted a milkshake and nine times out of 10 and McDonald's milkshake machine is down. I like how Arby's milkshake is worth the price and the size. today with my delivery, the milkshake machine was broken just my luck, they gave me a sprite as my replacement i told them i want a refund for the milkshake I ordered. They told me that the Sprite was two dollars and I explained to him I paid $1.50 to make it a milkshake and regular soda is no up charge for a meal Which I ordered. they told me to get my refund with DoorDash they do not know what they are doin. Also, I requested no red ranch on my sandwich. They didn't do that either I got a Regular sandwich I will not be ordering here again! I spent $14 for a sprite and fries because I didn't get the sandwich I ordered and I didn't get the milkshake I ordered! By the way, my fries are burnt and cold this store needs to get it together! And I took pictures of everything!
Arby's offers a delectable selection of sandwiches and sides. Quick service and flavorful meals make Arby's a go-to spot for a satisfying bite.
Atmosphere: 5
Food: 5
Service: 5
I had to deal with the lady that is like Uncle Ruckus (from the boondocks) eye, personality, how she spoke, and claimed her neighborhood was extreme hood because she lived there. The food tasted like it had cleaning supplies in it. Didn't go back because of uncle Ruckus. I'll go back in the daytime when Ruckus ain't there. And yes Ruckus got a 3 star review for portraying uncle Ruckus so perfectly
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Loaded Curly Fries, Arby's Signature Sandwiches, Roast Beef, Classic Roast Beef Sandwich
Fish sandwich $6 for 2!Great value and deliciousBest chocolate shake in town!
Atmosphere: 3
Food: 5
Service: 5
It's always a great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Arby's Signature Sandwiches, Roast Beef, Beef 'N Cheddar, Double Roast Beef
The girl that took my order in drive thru wasn’t too pleasant. She gave me a very dry “Welcome to Arby’s “…….. as if she was just over dealing with customers. The guy that gave me my food at the window made up for it. He was friendly and gave me a small yet nice conversation along with a compliment.That Brown Sugar BLT was delicious. I would definitely order it again.
Food: 5
Service: 4
Hello. This Arby's is clean and friendly. I had a great experience. Hot food and great service.
Atmosphere: 5
Food: 5
Service: 5
Chantrelle, thanks for serving me so well and with a kind heart. You are a hard worker, running two stations by yourself. I hope your bosses see this and reward you! God bless you and have a good night!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
Came here before heading to game and ordered a Reuben roast beef with sauerkraut … waited about 5 minutes took bite and no sauerkraut I aproauch the lady manager on shift she said well it’s there . I sad look it’s not with attitude. I ask her for to make new one she handed me a small cup with sauerkraut. Never
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef
Restaurantji Recommends
They do have the meats. But, they could he better with the curly fries. I keep getting the last few crumbs that look like broken hash browns & are hard as nails?? Can't beat a Jamocha shake
Atmosphere: 4
Food: 4
Service: 4
The fish sandwich is back
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Jalapeno Bites, Mint Chocolate Shake
Short staffed cause long waiting. Food tasted okay. Reasonable pricing.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Arby's Signature Sandwiches
The 2/$6.00 roast beef and fish sandwiches special not great tasting. But then again you get what you pay for....bait and switch. No passion in food prep just people going through the motions of life.
Atmosphere: 3
Food: 2
Service: 3
It's still
Atmosphere: 4
Food: 4
Service: 4