Rita's Italian Ice & Frozen Custard

11567 Regency Village Dr, Orlando
(407) 239-4494

Recent Reviews

Lisa DiLoreto P.

I moved here from Maryland and I missed having my Rita's custard. I'm so glad they are here in Orlando now! Don't ever go away. Their custard is the creamiest ice cream custard you will ever taste. Incredible! And the flavored ice with the custard in a gelati, amazing! If you haven't tried Rita's you've got to go!!! Such a treat!

marvin c.

Paula is seriously amazing!! Came here on Sunday night around 8pm with my wife and 2 kids. Spent all day at Disney Animal Kingdom and we wanted a cold treat. There was a pretty long line but we didn't mind since my kids never tried it. She let my daughter sample the flavor she wanted. We got 2 custard swirls and a mango vanilla gelati. She single handedly managed the orders and cash register by herself and took her time molding the gelati to perfection. She swirled the most perfect custard for my kids. My son accidentally put his retainer in a napkin and threw it in the trash. We turned around and Paula helped us find it. Paula is an absolute life saver. Thank you!!!

Stacy Helewa

The employee Colton that works at this location is AMAZING!!! If he isn’t already the manager, he really needs to be!! My family and I spent the last week here in FL for my son’s 9th birthday. When we walked in, my son had seen the Rita’s mascot in the store. My son who is special needs asked if we could buy it for his birthday. Colton went above and beyond after hearing our conversation (trying to explain to our son that they aren’t for sale and they don’t have them online to buy) Colton asked us to come back the next day and he would see what he could do. The next day we go and Colton FOUND ONE FOR OUR SON!! We couldn’t believe the loving jester Colton gave to us, complete strangers. My son will never forget this (and neither will we)

Atmosphere: 5

Food: 5

Service: 5

Ryder Brown

Kid-friendliness: Service was great! They really do care about their costumers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cotton Candy, Custard

Mark Hiivala

Deliciously delightful!

Atmosphere: 5

Food: 5

Service: 5

Paul La Vigne

Rita’s Italian Ice & Frozen Custard was a refreshing break from a hot day in Orlando.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Custard

Brooklyn L.

went in and asked for a large and small gelati. ice was very soupy and already melted. when custard was put on top it overflowed out the sides and was spilling everywhere. it got all over our clothes and they are now ruined. this was not an enjoyable experience for us. as en ex rita's employee at a different location, this location was very disappointing.

T Chappell

About the dessert:My daughter had a waffle bowl with vanilla ice cream and sprinkle. She ate it all. I had the mango and Pina Colada shaved ice with custard on top. Different and a little too sweet for my liking.About the service:Be sure to verify the incurred charges with the prices listed on the menu.This area is very touristy and unfortunately, some business will take advantage of out of town customers.It’s sad that people have to be on alert if being scammed or taken advantage of 24 hours a day. It’s freaking exhausting!

Atmosphere: 3

Food: 3

Service: 1

Tabitha C.

To Yelpers: Please check and double check your charges! This area is very touristy and unfortunately, some business will take advantage of customers. Parents are usually overwhelmed with their children. Searched Yelp for "Ice Cream" and this place had the best reviews and was nearby. The two guys who served us were cool. Update: Unfortunately they overcharged me. My daughter had a waffle bowl with vanilla ice cream and sprinkle. She ate it all. I had the mango and Pina Colada shaved ice with custard on top. Different and a little too sweet for my liking.

Ariel Urssino

Excellent ice creams,

Atmosphere: 3

Food: 4

Service: 4

Kelsie Frankfurt

Hostess was super friendly, helpful, and genuine! We even got a discount for working at Disney. They offer discounts for others as well! We got the ice flight and we’re able to try several flavors for under $5 with the discount.Dietary restrictions: Almost all Italian ices were dairy free!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Nouf

Paola was beyond amazing! She helped everyone and gave samples. Loved the mango and watermelon flavor ?

Atmosphere: 5

Food: 5

Service: 5

Ester

Delicious ice cream and the owner is so sweet!!

JAMES L.

Rita's is a top notch ice cream shop. Serious selection of "goodies". Dieters beware of the temptation. The products are very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Oreo Cookies, Hot Fudge Sundae, Custard

Lauren H.

Employee working was so kind. Reviewed every ingredient for me to ensure I didn't purchase something I couldn't have. I ended up getting the lemon Italian ice. It was very lemony. Grateful for the attention to detail and care the employee had. He used a fresh scoop and washed his hands before serving me to prevent cross contamination. Another perk- a Disney discount was provided after showing proof of CM employment. So grateful. Will 110% come back after work each day on the way home. Best service I've had off of Disney property in a LONG time. Big thanks to

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Rita's Italian Ice & Frozen Custard

11567 Regency Village Dr, Orlando, FL 32821
(407) 239-4494