DO NOT ORDER. If you see it on UBEREATS, STAY AWAY. DISGUSTING FOOD AND FAKE RESTAURANT. Thankfully I was refunded for this. I wouldnt give this to my dog.
Atmosphere: 1
Food: 1
Service: 1
Techno Techhy
Do not order from this scam of a company. Do not order or buy food from this place. Disgusting garbage. How is this even allowed ? This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Erik Gonzalez
Boy, did I make the mistake from ordering from this place. The worse. Tasted like a grilled cheese sandwich, not a Philly chicken cheesesteak. It wasn’t even like the cheese sauce advertised, and had like 4 little squares of chicken. Never again!
Food: 1
Alex
This is a non-existing company. The Brio restaurant takes orders and fulfills them, but only if they have the supplied ingredients. Brio does not use their own ingredients, so if the "ghost" company has not supplied sufficient ingredients, your paid sandwich will not exist and you'll have to ask for a refund through the portal you ordered from. This is a terrible business model that makes no sense to me. On paper sure, but the actual execution of it is bad. I am embarrassed to have complained to the Brio staff when it's not their fault to begin with. The chef was very nice and was compelled to whip up his own creation, so this review is NOT a representation of Brio at all.
Atmosphere: 1
Food: 1
Service: 1
Ali H
Horrible. Ordered for pick up and it took over an hour for 1 sandwiches. I was waiting there and they were “making the last sandwich” for 45 minutes… this isn’t even a real location it’s some ghost kitchen inside brios. It also has beast burgers being made there. I wasn’t the only person waiting an insane amount of time for one or two sandwiches. The food is just a little worse than what you can get inside a mall food court but for double the price… not worth your time or your money do not go here
Christina B
So I found this place on Google maps. Ordered from their website. Ordered a cheesesteak with added mushrooms and red peppers. Also ordered 2 cheesesteak fries that are suposed to have steak and cheese and onions.After ordering from the website, it tells you to pick it up inside Brio. When I got home the cheesestaleak had no cheese sauce as stated and shown in photos. The loaded steak fries had no steak. They had cheese sauce, onions, what looked like some ketchup and mayo and pickles on top. I also ordered a side of cheese sauce. The sandwich was ok. The fries were good even though they were not at all what I ordered. The extra cheese sauce was cold. The second fries I ordered for my daughter. Needless to say she wouldn't eat it because she doesn't like pickles or mayo and ketchup. She wanted steak, onions and cheese. I would only recommend you order here if you want a suprise loaded fries and steak sandwich however they decide to make it. It also took a long time for steak sandwiches and fries. So I would suggest you order, then go have a drink or two at the bar.
Atmosphere: 4
Food: 3
Service: 2
Christina
So I found this place on Google maps. Ordered from their website. Ordered a cheesesteak with added mushrooms and red peppers. Also ordered 2 cheesesteak fries that are suposed to have steak and cheese and onions.After ordering from the website, it tells you to pick it up inside Brio. When I got home the cheesestaleak had no cheese sauce as stated and shown in photos. The loaded steak fries had no steak. They had cheese sauce, onions, what looked like some ketchup and mayo and pickles on top. I also ordered a side of cheese sauce. The sandwich was ok. The fries were good even though they were not at all what I ordered. The extra cheese sauce was cold. The second fries I ordered for my daughter. Needless to say she wouldn't eat it because she doesn't like pickles or mayo and ketchup. She wanted steak, onions and cheese. I would only recommend you order here if you want a suprise loaded fries and steak sandwich however they decide to make it. It also took a long time for steak sandwiches and fries. So I would suggest you order, then go have a drink or two at the bar.
Atmosphere: 4
Food: 3
Service: 2
larisa gallagher
This is a ghost restaurant inside Brio in the Pembroke gardens mall. Cool idea, and the place has a cool story. I love phillies and recently can't eat meat, it's hard to find a good chicken philly around here. Jersey Mike's is down the street and it's like ok subway you'll do, but not really, Ya know. But when I saw this place and they portray a passionate story and had a chicken philly and had many chicken philly options, I was like YAAASs. Long story short...I waited 90 minutes and I received steak. Epic fail. However, I did post a picture of the sandwich and once you get past the paper wrapper, that gets stuck in the cheese and feels like you have to remove all the cheese just to get the paper out, yea, besides all that it actually looks like a good sandwich. Give me a couple weeks I'll try it again and let you know.
Keri Heath
Don't waste your money. Ordered through Uber. 3 sandwiches all burnt. Completely black. With dots of cheese on the bread. We ordered steak and cheese fries. Got a bucket of mediocre fries with black burnt steak and 2 slices of what looks like kraft cheese singles on top. Bad quality and not worth the price. Will not be ordering again.
Do not waste your money here. $12 for loaded fries that was extremely tiny and extremely skimpy on the loaded. Ordered 6 inch cheese steak with added mushrooms another $10. No mushrooms and mostly stale bread. Asked for mayo but no available. After ordering online and paying was told to pick up in brio Italian restaurant which is a horrible rest pin itself. If I could give a zero or negative rating I would.
DO NOT ORDER. If you see it on UBEREATS, STAY AWAY. DISGUSTING FOOD AND FAKE RESTAURANT. Thankfully I was refunded for this. I wouldnt give this to my dog.
Atmosphere: 1
Food: 1
Service: 1
Do not order from this scam of a company. Do not order or buy food from this place. Disgusting garbage. How is this even allowed ? This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Boy, did I make the mistake from ordering from this place. The worse. Tasted like a grilled cheese sandwich, not a Philly chicken cheesesteak. It wasn’t even like the cheese sauce advertised, and had like 4 little squares of chicken. Never again!
Food: 1
This is a non-existing company. The Brio restaurant takes orders and fulfills them, but only if they have the supplied ingredients. Brio does not use their own ingredients, so if the "ghost" company has not supplied sufficient ingredients, your paid sandwich will not exist and you'll have to ask for a refund through the portal you ordered from. This is a terrible business model that makes no sense to me. On paper sure, but the actual execution of it is bad. I am embarrassed to have complained to the Brio staff when it's not their fault to begin with. The chef was very nice and was compelled to whip up his own creation, so this review is NOT a representation of Brio at all.
Atmosphere: 1
Food: 1
Service: 1
Horrible. Ordered for pick up and it took over an hour for 1 sandwiches. I was waiting there and they were “making the last sandwich” for 45 minutes… this isn’t even a real location it’s some ghost kitchen inside brios. It also has beast burgers being made there. I wasn’t the only person waiting an insane amount of time for one or two sandwiches. The food is just a little worse than what you can get inside a mall food court but for double the price… not worth your time or your money do not go here
So I found this place on Google maps. Ordered from their website. Ordered a cheesesteak with added mushrooms and red peppers. Also ordered 2 cheesesteak fries that are suposed to have steak and cheese and onions.After ordering from the website, it tells you to pick it up inside Brio. When I got home the cheesestaleak had no cheese sauce as stated and shown in photos. The loaded steak fries had no steak. They had cheese sauce, onions, what looked like some ketchup and mayo and pickles on top. I also ordered a side of cheese sauce. The sandwich was ok. The fries were good even though they were not at all what I ordered. The extra cheese sauce was cold. The second fries I ordered for my daughter. Needless to say she wouldn't eat it because she doesn't like pickles or mayo and ketchup. She wanted steak, onions and cheese. I would only recommend you order here if you want a suprise loaded fries and steak sandwich however they decide to make it. It also took a long time for steak sandwiches and fries. So I would suggest you order, then go have a drink or two at the bar.
Atmosphere: 4
Food: 3
Service: 2
So I found this place on Google maps. Ordered from their website. Ordered a cheesesteak with added mushrooms and red peppers. Also ordered 2 cheesesteak fries that are suposed to have steak and cheese and onions.After ordering from the website, it tells you to pick it up inside Brio. When I got home the cheesestaleak had no cheese sauce as stated and shown in photos. The loaded steak fries had no steak. They had cheese sauce, onions, what looked like some ketchup and mayo and pickles on top. I also ordered a side of cheese sauce. The sandwich was ok. The fries were good even though they were not at all what I ordered. The extra cheese sauce was cold. The second fries I ordered for my daughter. Needless to say she wouldn't eat it because she doesn't like pickles or mayo and ketchup. She wanted steak, onions and cheese. I would only recommend you order here if you want a suprise loaded fries and steak sandwich however they decide to make it. It also took a long time for steak sandwiches and fries. So I would suggest you order, then go have a drink or two at the bar.
Atmosphere: 4
Food: 3
Service: 2
This is a ghost restaurant inside Brio in the Pembroke gardens mall. Cool idea, and the place has a cool story. I love phillies and recently can't eat meat, it's hard to find a good chicken philly around here. Jersey Mike's is down the street and it's like ok subway you'll do, but not really, Ya know. But when I saw this place and they portray a passionate story and had a chicken philly and had many chicken philly options, I was like YAAASs. Long story short...I waited 90 minutes and I received steak. Epic fail. However, I did post a picture of the sandwich and once you get past the paper wrapper, that gets stuck in the cheese and feels like you have to remove all the cheese just to get the paper out, yea, besides all that it actually looks like a good sandwich. Give me a couple weeks I'll try it again and let you know.
Don't waste your money. Ordered through Uber. 3 sandwiches all burnt. Completely black. With dots of cheese on the bread. We ordered steak and cheese fries. Got a bucket of mediocre fries with black burnt steak and 2 slices of what looks like kraft cheese singles on top. Bad quality and not worth the price. Will not be ordering again.
Delicious
Restaurantji Recommends
Do not waste your money here. $12 for loaded fries that was extremely tiny and extremely skimpy on the loaded. Ordered 6 inch cheese steak with added mushrooms another $10. No mushrooms and mostly stale bread. Asked for mayo but no available. After ordering online and paying was told to pick up in brio Italian restaurant which is a horrible rest pin itself. If I could give a zero or negative rating I would.