“Great place, all was very nice and outgoing. Went out of their way to make sure we was good and even gave us refills. The only issue was two of the four of us had our food wrong. A guy came in from the street same issue. A chicken sandwich was given when we ordered a honey hot chicken and biscuit for example.“
“Shondra is amazing at what she does and treats all the customers like family. The food was excellent and the staff at the Hwy 98 facility in Pensacola at all exceptional. I will come back to this restaurant because of the service, location and the food!“
“Every time I go to this Hardee's they always provide amazing service. My food is always made correctly and fresh. They always go above and beyond when I come through here. I have never had a bad experience. The staff is super friendly. I am very particular nowadays about eating out and this place is always a good experience. Their deals are really good on a budget.“
“I just want to give a shout out to Kristen I believe she's the manager at this location. She's absolutely amazing! Very sweat and attentive to her customers needs. Everytime I've been in here she's always on top of her job. If your order is wrong unlike many places where you get an aggravated employee that makes you completely uncomfortable to approach or deal with to fix your order, Kristen is pleasant to deal with and goes that extra mile to making sure your order is correct and greeting you with a smile. There's nothing better than waking up at breakfast and getting impeccable service from someone in a good mood with a smile on their face. How you start your morning to me sets your whole days mood. Thank you Kristin for being so awesome and kind and doing such a good job at what you do! YOU ROCK!!!! ⭐⭐⭐⭐⭐ Quality Service!!! 🥰💗
This location is clean and food is fresh, hot and delicious. Hardee's biscuits are the best biscuits around!
This is an edit update so for the last 2 days Kristen hasn't been here. I've came for breakfast and wanted to use my rewards since I'm a loyal Hardee's breakfast eater on a daily basis. The QR scanner is broken they're telling me and yet 1 guy whenever here has no problem manually putting in my rewards but since he isn't here I'm being told I can't use my rewards smh this is ridiculous that nobody is trained or knows how to take care of rewards that we've spent money and loyally came here and earned to use. This is not ok and very upsetting to me for something to be advertised that we can use and yet you can't 😤 If Kristen was here this definitely wouldn't be this way.“
“On an unusually busy morning, the staff took orders, checked in with customers in the lobby who were waiting, and were aware of the longer than usual wait for some. There were several seated customers and many walk up customers when I walked in. My first thought was that the restaurant was WAY more busy than usual, with cars in the drive through and a busy lobby. The staff was attentive and busy filling orders and getting everyone out the door! Service with smile:)“