“Miss Crystal and the staff during the day shift have been more than kind to me and I cannot complain one bit about the bagel.lihhyly toasted but not burned and gry get it right consistently and slightly.less than Starbucks but I go there for the last year bc of the people service and food and they are not crybaby snitches, either! Atmosphere is usually good even during busy times!“
“amazing service, always very fast less than 5 minutes which is perfect for someone like me who is usually pushing it close on time for work lol also probably one of the only locations where all the employees actually make an effort to talk to you or even just sound upbeat and happy! definitely worth it“
“This is a very small franchise however the customer service was excellent by the two staff members working at the time. They were very friendly helpful and our food and drinks were perfect. I'd definitely stop there again when I'm in the area!“
“After traveling for 4 hours and toooo many choices to stop I'm glad I picked this DD. Amazingly clean fresh smelling and friendly staff. Cashier Ana has excellent customer service at store #33799. Please give her a raise!!!!! I work in the Food and Beverage industry in upper management and I wish I had her on my team Thank you for hitting your mark because I needed it at that moment!!!“
“The line was long, so we came in, line long too, but as I was in line one member on the back asked what would be ordering and by the time I arrived at the register my order was ready! They are very efficient here! Kudos to the team this morning. 12/17/22 - 10:55am or so“
“They always make a great cup of coffee! The staff is very kind. It's by all the offices so they can be really busy in the mornings but they are fast and efficient. Sometimes if the young man is on the speaker he will mess up the order but he's very sweet so if you reiterate what you want it will be made right :) The lovely woman in the mornings is the best, she always makes everything right! Highly recommend this Dunkin to anyone in the area!“
“This is a five-star Dunkin. Facility is new and clean everywhere. Most impressive was the service. It was excellent, very personal and genuine! The food was fresh, tasty and hot. Everything you could expect of a Dunkin!Quite likely our best Dunkin experience so far!“
“The staff members, including Ninfa (who recently switched to manage at a different location), Kasey, Steve, and all of the staff, at the Armenia location, are all friendly and welcoming. Ninfa must have trained them because of their impeccable knowledge of the menu!“
“Got my cup of coffee here and was very satisfied with the coffee and sandwich and the coffee was good. The customer service got me my coffee and sandwich which was good because I ordered coffee and it was great. Cold day and hot coffee make for good donut shop weather. Will be back for more excellent coffee.Parking: 12 spots more or less“
“The server was very patient and helpful. I'm always confused with what I want to eat. She offered samples and made suggestions. That was really appreciated. The price point is good and the donuts stated great. They were airy, with the right amount of sweetness.“
“My experience was GREAT the young lady who worked on Easter Sunday 3/31 around 2 pm was Generous patient and kind.I appreciate that Ms lady!! We literally was able to place order receive donuts & 4 drinks in about 4 minutes or less!! Bring back any size ice tea for 99cents I love the teaTo the young lady working keep up the great Work!! ⭐⭐⭐⭐⭐“
“Great attitudes! I love coming to this Dunkin when my daughter is at the children’s hospital. I’ve been to this location a lot this summer. Our drinks are always so good, and the employees I’ve been greeted by in the drive-thru act like they enjoy their jobs. I leave there with a positive attitude. This store is doing things right!“
“Update-They went under new management some time back and everything turned around. The food is better, the service is consistently faster and friendlier- the staff actually look like they enjoy being there. They are also very friendly with my dog who goes with for the ride and the occasional "pup cup".Not sure why I keep going back. The wait times are very long on the weekends, and they usually run out of the food I want to order.“
“I love visiting Dunkin and getting a blueberry glazed doughnut. One of the highlights of my day.This time was No different with the exception of having to wait for service and a greeting. Not upset as the person working was apparently the only one present at the moment. Definitely, the store itself is in need of more staff so that they can eliminate wait time for clients.“
“I have grown to really enjoy the dunkin cold brew with oatmilk and cold foam. The donuts are decent. There is a dunkin on every corner here. Unlike in Seattle, it's a Starbucks on every corner. They are quick, most of the time get my order correct, and affordable. Was drinking these daily and I'm hooked.“
“Descent bagel sandwich. Service is not that great. It felt like the guy behind the counter was angry that we were buying bagels. I don't like it when bagel places make their eggs in a microwave, but for a microwaved eggs sandwich, the egg Dunkin' Donuts with egg was descent.“
“#expression (#1)•Quote:"Balance what you eat, drink & do"!#expression (#2)In this dear moment, Kaitlyn Annaglicia while I was at Dunkin donuts.I met these server's whom assisted me with my order & to be honest it was exactly phenomenal.The backstory is I had forgot to get oat milk instead of dairy milk for my cold foam matcha frozen drink.So, I had to go back & get my order corrected but, the something was wrong with machine.These two server's literally went beyond & asked me even to replaced my to my re-'commendations & even offered their expertise of which would be a great recommendation of a choice for me to enjoy & Yes! I did enjoy whatsoever.What I enjoyed about the experiences is how they both acknowledge my exact needs.How, they not only fixed my order but, also aidede in giving me suggestions which I would also recommended in general.They also had great customer services of even multitasking having a conversation with me inquiring aboyt anything else if I had inquiries.I would recommend anyone being served dearly be served these two awesome worker's in general.May, they be acknowledge & also too such an appreciation along with a pay raise be unto them especially delivering such great customer services.Kid-friendliness: Wonderful atmosphere.“
“I come to get the Mechanics over at the dealership a little treat when I get my car serviced. Sometimes they don't have all the donuts you're looking for, and sometimes you get a batch of over exploded filled donuts, but I guess that's not a bad thing.“
“Great customer service. Place was very busy but I was still greeted at door. Cashier assured me she would take care of me and my kids as soon as I approached the register even though she was busy at the time. Food was handed to us soon after we ordered. Everything was delicious and well prepared.“
“The decaf coffee was cold, they offered to make more if I wanted to wait. The $3 sandwich deal only applies to sausage egg and cheese. I ordered bacon. They should honor it. That's a corporate issue. Almost $8 for a cold coffee and a sandwich that should have been about $2 cheaper. Had I known, I would have ordered the sandwich with sausage.“
“I have been going to this Dunkin every single day for the last 6+ months. I love them. They make my drinks right every single time, their customer service is top notch. They’re always a great start to my days! This Dunkin is the only Dunkin I’ll ever go to again.I want to give a special shout-out to Knight and Loretha for being the absolute best!“
“This Morning at 6 am I stopped by (went through the Drive Thru) I ordered three dozen assorted donuts and 50 assorted munchkins! I just wanted to thank the team this morning. I drive out of my way to come to this dunkin because the team is SO nice, so friendly every time I do this… which is like once a month! Thank you guys for all that you do. I am buying for my team at First Watch in Westshore and we really appreciate you guys!“
“Every time I visit, I’m impressed with the customer service and quality food and drink. The staff have a respect for the hustle and keep things upbeat and straightforward. It would be nice to see at least 2 staff per night for safety reasons. Thanks for the good and fast service!“
“This location is always busy which is good and bad, I tried giving them 4 and a half stars but the app didn't let me. The truth is once in a while my orders get mixed up but besides that I have no complaints. And in those instances the staff has been great at taking care of me, from completely making my order again from scratch or quickly correcting it while maintaining utmost professionalism!!“
“In shell gas stationBathroom dirty all the time shared with gas stationVegetarian options: Didn't read themDietary restrictions: Didn't need themParking: Gas station small but never fullKid-friendliness: SureWheelchair accessibility: Yes“
“I desperately needed another caffeine fix so I decided to go through the drive thru at Dunkin. I’m happy I chose this particular location. The line of cars, albeit quite long, moved along very quickly. I ordered my coffee (and a couple of donuts) and was greeted by a friendly, smiling woman who seemed happy to be at work! My order was correct and delicious. Thank you for a positive experience at Dunkin!“
“It's been awhile since I've been to a Dunkin and I was pleasantly surprised! My last few visits were characterized by poor service, limited food options, and mile long drive thru lines. This visit was the complete opposite. The staff was very friendly, with prompt service despite a busy pickup counter. All the doughnuts were stocked this Saturday morning and the chocolate glazed was fresh. Happy I gave it another try.“
Coffee Shops • $
“I’d rather drive 10 minutes out of my way to receive coffee from this location than walk 5 minutes to the Dunkin closest to me. This location is superior lol…great job y’all! They have limited room/resources but still manage to make it better than the store front location. They also have friendly staff that I’m always happy to see cus I know my drink will taste good!!!“
“Im not sure if I heard lily or willie but the driver person made my experience above high she was the sweetest thing ever! Very cheerful and just a good person overall. So was the cashier. This dunkin will make you have a great morning before work. Will be my new spot “
“I've reviewed before but it's worth it to tell you again... Kudos to Demario!! I'm extremely picky about my food and I don't come to DD as often because I'm trying to lose a few extra pounds. But when I do, I go right past the closest DD to me because they always mess up my order. Not here tho because this location has Demario and he gives attention to detail! Ty Demario! There are two closer locations but I come here Micaela is great here too!!! Love the customer service and the ambiance!!“
“Decided to try this Dunkin again after a bad experience about a year or so ago. The person working was nice but they got my order wrong. Thankfully I noticed but then they told me they were out of what I ordered. So probably staying away for another year or so.“
“This is for my husband. He gets to the order box and they greet him lovely and ask are you getting the usual? Do you want to add anything? He drives to the window and his coffee is made perfectly and they have the apple fritter ready. They also make sure he scans his Dunkin app to get whatever discounts are available. He would use the app if they didn’t remind him. I live this for him.“