facebook instagram facebook instagram

Dunkin'

$ • Coffee Shops, Donuts

Hours:
28385 FL-54, Wesley Chapel
(813) 406-5520

Take-Out/Delivery Options

Customers' Favorites

Dunkin' Donuts Reviews

1.5 - 66 reviews

Customer service here is less than mediocre, they're not the friendliest or the cleanest store. Most times they're out of supply, (i.e. pumpkin drinks, pancake breakfast wraps). Their service is slow, hot drinks are served cold; mobile order is not always ready. The store owner should be made aware and revamp his staff all together.

let’s begin with my order. I ordered a matcha latte with oat milk and a pump of sweetener, two bagel bites and an egg sausage cheese sandwich. When I got my drink, the matcha wasn’t even mixed properly. there were bits and pieces of the powder all over. I took the first sip and was disgusted. I then pointed out and they said it was because they didn’t have a mixer for it.. and she asked if i had ever had it before. I then stated that I did and she said that i should know...read full review

Worst customer service I've ever received from a dunkin. Will definitely drive the extra mile to Starbucks next time. Manager must be friends with the owner because she doesn't deserve her job.

More Reviews(66)

Ratings

View all photos

Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 6AM - 7PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 7PM
Updated on: