Horrible service today !! Went through the drive through and was not served because of my point and no starts
Larena Hickey
Rocked up at 8.59pm to check if they closed at 9 or 10. They closed at 9pm but beckoned us in! Three staff members were very jovial and helpful and made us our drinks with a smile. Excellent service and the staff should be commended for their customer service.We sat in the patio area out front and enjoyed our drinks. Thank you!Parking: Shared parking lot with other restaurants and stores. Easy access to 429, 535 roads etc
Atmosphere: 5
Food: 5
Service: 5
Aydan N.
me and my friend went to this starbucks around 10 minutes ago. Worst experience of my life. They were out of chai and strawberry puree, which is not their fault i know but still frustrating. So I got a frozen pineapple refresher and it was separated, no matter how much i stirred or continue to stir it still wont become a uniform drink, just pineapple juice at the bottom and ice at the top. My friends drink, a caramel ribbon crunch frap, asked for extra of the crunch toppings and it was just inedible. the drink wouldn't come through the straw because there was so much caramel and the actual frappe was just not drinkable and icy. There was a crust of caramel at the top and she couldnt even just drink the frap, she had to chew on it like its food. Cant even use the straw anymore, it broke because of how much caramel there is in the drink so she had to drink it from the actual cup. Hopefully this is just a bad day from them but the people making the drinks need a review on the recipes and builds.
Kaity Kimball
The people on shift on 6/18 at 1:30 need to be spoken with.They were texting and chatting with Target employees that were at the pickup area while us 6 people in line just stared at them.I’m glad they found something on their phone to laugh about, but I feel like this isn’t the right time.
Service: 1
rebecca Frechette
Romina and Anna were super sweet and patient this morning when I walked up asking some questions about the pistachio drink and if I should try that over my usual brown sugar oat milk. They took the time to see if I wanted to mix it up and try something a little different. They were seriously both so kind and pleasant which is not something you experience everyday when dealing with customer service. They helped to make my morning just that much better! Thanks girls! Just know that you are appreciated!
Michael
I’ve been visiting this location several times a week for years. I work locally. I often purchase drinks and food for my team as well. This Starbucks is part of my community and it saddens me that I have write about such unfortunate experiences.Within the past four months I’ve had two terrible experiences with someone who I am assuming is a front line supervisor or lead.Each time I am made to feel as if I’m trying to swindle them and get something for cheaper. I’ve spent thousands of dollars at this Starbucks alone; I don’t care if my drink is $5.00 or $50.00.Each time a supervisor or lead has interrupted my drive through order to tell me the “proper” way to order my drink. I’m almost certain it’s been the same female leader each time, and unfortunately I’ve not yet gotten her name.After ordering, I’m interrupted in a condescending tone and told that my order is wrong with the implication that I’m trying to swindle them to get something for cheaper, when in reality I want my drink made and presented in a certain manner.I only encounter this issue at this particular location. I frequent another Starbucks, right down the road from my house, almost daily and there is never an issue with what I order, nor am I spoken to in a condescending tone or told that I am wrong.This supervisor ruins the community feel of this Starbucks with their terrible attitude and lack of customer service. I am disappointed in the way I have been treated and angry that I was spoken to in such a manner.I wish to be contacted by someone whom I can share more of my experience with. I also want to be certain that this particular employee is spoken with by their managers, as they should not be in a customer facing service role. Thank you.
Ang Mi
Meant to post this weeks ago. ROMINA is wonderful. She was super patient and very nice to my 2-year-old. Great customer service!!
Angelique Mitchell
Meant to post this weeks ago. ROMINA is wonderful. She was super patient and very nice to my 2-year-old. Great customer service!!
Justin Porterfield
Super friendly professional staff. Lots of seats for a inside target Starbucks
Atmosphere: 5
Food: 5
Service: 5
Frank Samson
This is my worst Starbucks experience cashier had no suggestions and got my name wrong and cappuccino was poorly done and light wake up
They make a fine cup of coffee, but I could definitely do without the pretentious, passive aggressive attitude problems. I have multiple examples of it from this specific store, but today I ordered a "grande mocha with whole milk"...for whatever reason they assumed it was iced. No problem, once I explained it was hot rather than iced, the barista threw a huffy fit, put on "stink face" made the drink and smacked it onto the counter. I literally thanked her, within a foot of her because that's how close the espresso machine is from the counter she threw the hissy fit. She proceeded to look straight toward the opposite wall and ignore me on purpose, furthering the scowl to greater extension. I laughed and let her know I appreciated her friendliness. Dudes, you're making coffee, get a grip. That was 1 of multiple times this passive aggressive, yet quite obvious hatred of doing ones job has surfaced at that store. Moral of the story: i suggest ordering on the app. Solid coffee, mostly poor service.
Aida Hernandez
Tina need training with costumer service, ????
Ed Smith
Fast and friendly but...NOT what I would call a "Double Bacon" sandwich. ?
Jessica Adametz
Worst customer service I’ve ever experienced at a Starbucks
РLАУ ВОУ
Love it... Everyday Thing Shoutout to Victor nd staff All friendly Love all
Horrible service today !! Went through the drive through and was not served because of my point and no starts
Rocked up at 8.59pm to check if they closed at 9 or 10. They closed at 9pm but beckoned us in! Three staff members were very jovial and helpful and made us our drinks with a smile. Excellent service and the staff should be commended for their customer service.We sat in the patio area out front and enjoyed our drinks. Thank you!Parking: Shared parking lot with other restaurants and stores. Easy access to 429, 535 roads etc
Atmosphere: 5
Food: 5
Service: 5
me and my friend went to this starbucks around 10 minutes ago. Worst experience of my life. They were out of chai and strawberry puree, which is not their fault i know but still frustrating. So I got a frozen pineapple refresher and it was separated, no matter how much i stirred or continue to stir it still wont become a uniform drink, just pineapple juice at the bottom and ice at the top. My friends drink, a caramel ribbon crunch frap, asked for extra of the crunch toppings and it was just inedible. the drink wouldn't come through the straw because there was so much caramel and the actual frappe was just not drinkable and icy. There was a crust of caramel at the top and she couldnt even just drink the frap, she had to chew on it like its food. Cant even use the straw anymore, it broke because of how much caramel there is in the drink so she had to drink it from the actual cup. Hopefully this is just a bad day from them but the people making the drinks need a review on the recipes and builds.
The people on shift on 6/18 at 1:30 need to be spoken with.They were texting and chatting with Target employees that were at the pickup area while us 6 people in line just stared at them.I’m glad they found something on their phone to laugh about, but I feel like this isn’t the right time.
Service: 1
Romina and Anna were super sweet and patient this morning when I walked up asking some questions about the pistachio drink and if I should try that over my usual brown sugar oat milk. They took the time to see if I wanted to mix it up and try something a little different. They were seriously both so kind and pleasant which is not something you experience everyday when dealing with customer service. They helped to make my morning just that much better! Thanks girls! Just know that you are appreciated!
I’ve been visiting this location several times a week for years. I work locally. I often purchase drinks and food for my team as well. This Starbucks is part of my community and it saddens me that I have write about such unfortunate experiences.Within the past four months I’ve had two terrible experiences with someone who I am assuming is a front line supervisor or lead.Each time I am made to feel as if I’m trying to swindle them and get something for cheaper. I’ve spent thousands of dollars at this Starbucks alone; I don’t care if my drink is $5.00 or $50.00.Each time a supervisor or lead has interrupted my drive through order to tell me the “proper” way to order my drink. I’m almost certain it’s been the same female leader each time, and unfortunately I’ve not yet gotten her name.After ordering, I’m interrupted in a condescending tone and told that my order is wrong with the implication that I’m trying to swindle them to get something for cheaper, when in reality I want my drink made and presented in a certain manner.I only encounter this issue at this particular location. I frequent another Starbucks, right down the road from my house, almost daily and there is never an issue with what I order, nor am I spoken to in a condescending tone or told that I am wrong.This supervisor ruins the community feel of this Starbucks with their terrible attitude and lack of customer service. I am disappointed in the way I have been treated and angry that I was spoken to in such a manner.I wish to be contacted by someone whom I can share more of my experience with. I also want to be certain that this particular employee is spoken with by their managers, as they should not be in a customer facing service role. Thank you.
Meant to post this weeks ago. ROMINA is wonderful. She was super patient and very nice to my 2-year-old. Great customer service!!
Meant to post this weeks ago. ROMINA is wonderful. She was super patient and very nice to my 2-year-old. Great customer service!!
Super friendly professional staff. Lots of seats for a inside target Starbucks
Atmosphere: 5
Food: 5
Service: 5
This is my worst Starbucks experience cashier had no suggestions and got my name wrong and cappuccino was poorly done and light wake up
Restaurantji Recommends
They make a fine cup of coffee, but I could definitely do without the pretentious, passive aggressive attitude problems. I have multiple examples of it from this specific store, but today I ordered a "grande mocha with whole milk"...for whatever reason they assumed it was iced. No problem, once I explained it was hot rather than iced, the barista threw a huffy fit, put on "stink face" made the drink and smacked it onto the counter. I literally thanked her, within a foot of her because that's how close the espresso machine is from the counter she threw the hissy fit. She proceeded to look straight toward the opposite wall and ignore me on purpose, furthering the scowl to greater extension. I laughed and let her know I appreciated her friendliness. Dudes, you're making coffee, get a grip. That was 1 of multiple times this passive aggressive, yet quite obvious hatred of doing ones job has surfaced at that store. Moral of the story: i suggest ordering on the app. Solid coffee, mostly poor service.
Tina need training with costumer service, ????
Fast and friendly but...NOT what I would call a "Double Bacon" sandwich. ?
Worst customer service I’ve ever experienced at a Starbucks
Love it... Everyday Thing Shoutout to Victor nd staff All friendly Love all