Starbucks

$ • Coffee Shops

Hours:
3343 Daniels Rd, Winter Garden
(407) 395-0111

Starbucks Reviews

Restaurantji Rating
3.2 (86)
Restaurantji Rating

I went today to Starbucks Winter Garden Village, my daughter is only 8 years old. When approached the restrooms I heard someone in the female's bathroom.. I noticed they have a a paper sing stating close. After a minute Waiting a female stepped out , wearing a black long sleeves top with a long grey metallic skirt ... without any customer service approach she told me I was not to use the bathroom.. employees only.... told me to use the men's bathroom... worst employee ever...she even kicked a green cone to block the door and left... no empathy for me or my daughter, who observed her stepping out of the bathroom that is not lable for employees only.... I entered the men restroom and was not clean.. there was feces on the seat ... I had to clean and put paper on for my daughter to use. There was no disinfectant spray nor paper towels for females and the paper seats dispenser was empty.... I went to the front and ask if the manager was the employee with the long skirt.... they responded no.... so I ask for the manager... who only said I'm Isorry I understand she took my order for $17 and some change. I looked for any hand sanitizer and there was none by the register nor disinfectant wipes. I felt offended and mistreated cause the employees took over the female restroom because of COVID19, but Hepatitis A, C are far more deadly and contagious than even HIV. F GRADE FOR STARBUCKS AT WINTER GARDEN VILLAGE and the employees. Chery to the top...... the male employee while I was talking to the manager or employee interrupted me being rude and no customerservice skills...by saying cover your mouth without asking permission... when I was more than 6 feet distance and my mask was on my chin that I lowered to be understood.... my daughter was present and is sad she had to witness this incident poorly handled.

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Hours

Monday 8AM - 8PM
Tuesday 8AM - 8PM
Wednesday 8AM - 8PM
Thursday 8AM - 8PM
Friday 8AM - 8PM
Saturday 8AM - 8PM
Sunday 8AM - 8PM
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