Wendy's

1980 Barnett Shoals Rd, Athens
(706) 549-8190

Recent Reviews

Robin Ingram

Good food. Kinda slow service.

Atmosphere: 4

Food: 4

Service: 4

Cassandra Hart

Food was good

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chili

Debra Shreve

Just fast food. Better than some but very busy location

Atmosphere: 3

Food: 3

Service: 3

Franchesca Brown

The drive thru crew tonight 4-6-24 were so with it and nice and crushing a slammed restaurant. They’ve definitely hired new people that are nice and not intimidating ? the manager (black man in black button up, assuming manager) was very sweet and has wonderful costumer service.

Cirilo Rodriguez

Best customer service fast food ?? when you hungry

Atmosphere: 5

Food: 5

Service: 5

Ayushi Bhagat

I ordered my food around 8:55 pm. It showed that my food was ready to be picked up by 9:05 pm. I reached there by 9:30 pm and there was a huge car line in front of the store. The store was closed so you can't access it by just going inside. Whether you order or you have your order to be picked up, you must stand in the same line to have your food collected! What is the point of ordering before then? I got my order around 11 pm after standing there for 1.5 hours. Then also, my food wasn't prepared as it was shown on the app. The lady at the pick up window was very rude when I asked her that can I get my order picked up, she asked me to stand in the car line and then only get my order collected! They have a huge place but I guess they are really slow at their work with no sense of order or responsibility! I would never have a pickup from this place again! Utterly useless and irresponsible people working here with no sense of time and concern for their customers!

Atmosphere: 1

Food: 4

Service: 1

Taylor Kipp

insanely slow . i would’ve left drive thru but i ordered online

Atmosphere: 1

Food: 1

Service: 1

Martin Burrow

Friendly place. Good alternative while the Chick-fil-A is under renovation.

Atmosphere: 4

Food: 4

Service: 4

Thomas Clive

Nothing like finding a dead fly in your drink cup. Won't be back for a bit.

Atmosphere: 1

Food: 3

Service: 4

Stephanie Taylor

I rarely visit fadt food restaurants on the East side because they're always so slow and hardly ever get your order right. After placing a mobile order and waiting for 30 minutes, we still received the wrong order.

Atmosphere: 2

Food: 3

Service: 1

Ginger Whatley

Stood in line for 35 minutes to be turned away because they could only accept cash ONLY.

Lacy

Stood in line for 35 minutes to be turned away because they could only accept cash ONLY.

Michael Ward

Nothing there is ever great but is almost always good and I don’t think u can expect greatness from fast food I give it 4 of 5 stars I would give it 4.5 across the board but not an

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baconator Fries, Baked Potato, Baconator, Chili

Showyn Al Gorjus Buddah Walton

So I pass by 20 other businesses I expect customer service to start at the drive through window if I come through to it. The white girl with the 706 tattoo on her face was not friendly at all and got my order wrong. I asked for a nu.ber 2 combo. Sausage egg AND cheese, breakfast fries and a drink. I said good morning because I understand that customer service starts with the first words you say to someone. She was cold and unreceptive. Fine. She was cold even when she handed my food to me. I ha e been in customer service since 1987 with my first job at Winn Dixie on LEXINGTON RD. In Athens GA. So I have eaten at this establishment many times. The BK next door that just closed was infamous for bad service and now they have. Losed down. I made it home to find my food wasn't how I ordered it. Came back and had to cone inside. The first girl on the counter was not nice and didn't even say hello. I had to explain to her my issue. She called the manager Jen up to the counter and she didn't even say good morning. Why be in customer service if you don't want to give good customer service? They acted like what went wrong was my fault. I got my new sandwich and twenty minutes later, I finally get to sit down and eat a cold sandwich , watered down drink and gard fries. My breakfast is ruined and they made me feel like they did not even care. Thanks Wendy's for nothing. It was my first time in a long time eating there and I most likely won't come back. They need to train better employees to perform. Customer service or at lead by example. I take offense to bad customer service and feel like they should ha e done a better job. People get things wrong in life, but I'll never forget how they made me feel today.

Atmosphere: 1

Food: 5

Service: 1

Bernie Hockman

Good chili & baked

Atmosphere: 4

Food: 4

Service: 4

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