First time trying the flatbread pizza. It was big enough to split.
Atmosphere: 5
Food: 5
Service: 5
Haley Clayton
Worst Panera experience ever but honestly I haven't been to a nice Panera in a long time. We had two free kids meal vouchers and both of my children were with me. I had just picked them up from school. One of the vouchers wasn't filled out because the school has handed out blank forms so I didn't think anything of it. The manager immediately responded that she couldn't accept it because it wasn't completed. She was so rude while I was standing there by myself with my two kids under 5 years old. She ended up accepting it after I became frustrated, but it was totally ridiculous. It was also gross in there and the tea machine was empty and looked like it had not been cleaned in a while, it wasn't even crowded. I'll never come back to this location again.
Atmosphere: 1
Food: 1
Service: 1
Alf Martin
Excellent after
Atmosphere: 5
Food: 5
Service: 5
Fire Red Creations
This location always provide great food and service.
Atmosphere: 5
Food: 4
Service: 5
Tom Henderson
Love the bagels and breads. A great, intuitive website or app to preorder, but... as soon as I placed the order I got an email saying it was ready to be picked up - still not ready 15 min later.
Atmosphere: 3
Food: 4
Service: 3
Allen Pan
Super slow food making process, the worker acted as if it's my fault for ordering a foot-long sandwich. I've been to so many Panera bread. This one probably has a good location but is definitely the worst experience.
Atmosphere: 2
Food: 3
Service: 1
Mama Loves Jesus
They were completely out of bagels at 10:30am, and that's the only thing left that I will still buy at Panera due to the high costs and small amounts and I'm still hungry when I leave. Plan on spending almost $20 for a meal and then go grab a burger somewhere else because you're still hungry. Since they were out of bagels, and they had whole bread bowls, I asked if they could cut it and warm it up for me since they were out of bagels. The answer was a hard, no, with no further explanation. I guess I'll have to finally go to Starbucks. I'm over Panera for the next few years.
Atmosphere: 1
Food: 1
Service: 1
mela
Had a sandwich and soup for my first meal of the day, got sick immediately after. I ordered a half sandwich and received a full one for no extra charge so I have to wonder if it was an old extra sandwich from earlier in the day/day before. Staff are nice and clearly work hard at such a busy location but I probably won’t return unfortunately.
Atmosphere: 4
Food: 1
Service: 4
Alicia Mich (Nurse04)
Didn't receive a receipt for my order. I had to have a receipt to submit for reimbursement, didn't realize I needed the receipt until after we left. Tried calling the store for 5 weeks straight, nearly every day, no answer. Called and spoke to Catering since no one answered the phone at the store, she took a message and said she'd send it to the manager, never got a call back. Finally got a manager 6 weeks later after calling again myself, and then told they can't go back that far to get a receipt and their phones were down for weeks. I live further away and could not just drop by to ask.
Service: 1
Alexis Alexander
I love penera bread, but personally, I thought for the money, my Asian chicken salad lacked ingredients. Basically,chicken, Asian dressing, and croutons. For 17.00 I will make a different choice next time.I still love penera, but I will choose a different entry next time.
I believe it is worth highlighting the weekday morning staff at this Panera. I stop in a couple of times a week. The manager and the counter person have terrific customer service. A pleasant experience each time.
Atmosphere: 4
Food: 4
Service: 5
Matt Minott
I’m not a Panera guy but everything I ordered was decent to good. The person taking the order was pleasant. Space was big and parking was plentiful. I’d definitely return when in Atlanta.
Atmosphere: 4
Food: 4
Service: 4
Mary Salazar
Delicious tomato soup and onion soup.
Atmosphere: 5
Food: 4
Service: 4
Gail Wilson
Food is always good however every time I place a to go or delivery order there are always multiple items missing. No one is checking the orders against the receipt. Today I am missing 3 bags of chips and a Tuna Sandwich. Very frustrated.
First time trying the flatbread pizza. It was big enough to split.
Atmosphere: 5
Food: 5
Service: 5
Worst Panera experience ever but honestly I haven't been to a nice Panera in a long time. We had two free kids meal vouchers and both of my children were with me. I had just picked them up from school. One of the vouchers wasn't filled out because the school has handed out blank forms so I didn't think anything of it. The manager immediately responded that she couldn't accept it because it wasn't completed. She was so rude while I was standing there by myself with my two kids under 5 years old. She ended up accepting it after I became frustrated, but it was totally ridiculous. It was also gross in there and the tea machine was empty and looked like it had not been cleaned in a while, it wasn't even crowded. I'll never come back to this location again.
Atmosphere: 1
Food: 1
Service: 1
Excellent after
Atmosphere: 5
Food: 5
Service: 5
This location always provide great food and service.
Atmosphere: 5
Food: 4
Service: 5
Love the bagels and breads. A great, intuitive website or app to preorder, but... as soon as I placed the order I got an email saying it was ready to be picked up - still not ready 15 min later.
Atmosphere: 3
Food: 4
Service: 3
Super slow food making process, the worker acted as if it's my fault for ordering a foot-long sandwich. I've been to so many Panera bread. This one probably has a good location but is definitely the worst experience.
Atmosphere: 2
Food: 3
Service: 1
They were completely out of bagels at 10:30am, and that's the only thing left that I will still buy at Panera due to the high costs and small amounts and I'm still hungry when I leave. Plan on spending almost $20 for a meal and then go grab a burger somewhere else because you're still hungry. Since they were out of bagels, and they had whole bread bowls, I asked if they could cut it and warm it up for me since they were out of bagels. The answer was a hard, no, with no further explanation. I guess I'll have to finally go to Starbucks. I'm over Panera for the next few years.
Atmosphere: 1
Food: 1
Service: 1
Had a sandwich and soup for my first meal of the day, got sick immediately after. I ordered a half sandwich and received a full one for no extra charge so I have to wonder if it was an old extra sandwich from earlier in the day/day before. Staff are nice and clearly work hard at such a busy location but I probably won’t return unfortunately.
Atmosphere: 4
Food: 1
Service: 4
Didn't receive a receipt for my order. I had to have a receipt to submit for reimbursement, didn't realize I needed the receipt until after we left. Tried calling the store for 5 weeks straight, nearly every day, no answer. Called and spoke to Catering since no one answered the phone at the store, she took a message and said she'd send it to the manager, never got a call back. Finally got a manager 6 weeks later after calling again myself, and then told they can't go back that far to get a receipt and their phones were down for weeks. I live further away and could not just drop by to ask.
Service: 1
I love penera bread, but personally, I thought for the money, my Asian chicken salad lacked ingredients. Basically,chicken, Asian dressing, and croutons. For 17.00 I will make a different choice next time.I still love penera, but I will choose a different entry next time.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bistro French Onion Soup
Restaurantji Recommends
this is a $10 bowl of french onion soup at Panera
Atmosphere: 1
Food: 1
Service: 1
I believe it is worth highlighting the weekday morning staff at this Panera. I stop in a couple of times a week. The manager and the counter person have terrific customer service. A pleasant experience each time.
Atmosphere: 4
Food: 4
Service: 5
I’m not a Panera guy but everything I ordered was decent to good. The person taking the order was pleasant. Space was big and parking was plentiful. I’d definitely return when in Atlanta.
Atmosphere: 4
Food: 4
Service: 4
Delicious tomato soup and onion soup.
Atmosphere: 5
Food: 4
Service: 4
Food is always good however every time I place a to go or delivery order there are always multiple items missing. No one is checking the orders against the receipt. Today I am missing 3 bags of chips and a Tuna Sandwich. Very frustrated.
Service: 1
Recommended dishes: Bistro French Onion Soup